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Added 16 mins ago
T
Customer Experience Manager
TEKsystems
Bethpage, NY
- $50 to $65 USD / hour
…operational effectiveness of Member Experience Intelligence program. This temporary assignment serves as a critical bridge between member intelligence, operational execution, and…
Added 16 mins ago
Manager, Records & Information Governance (RIG)
KPMG LLP
ALBANY, NY
…development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the…
Added 16 mins ago
Medicare Segment Manager
Excellus BlueCross BlueShield
Rochester, NY
· Plans, develops, and implements special projects, initiatives, and activities to support line of business objectives, product, benefit administration, regulatory requirements, process
Added 16 mins ago
Manager, Records & Information Governance (RIG)
KPMG LLP
ROCHESTER, NY
…development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the…
Added 16 mins ago
Director, Project Management - Domain Delivery Lead
Capital One
New York, NY
Unlike a Technical Program Manager (TPM) aligned to prioritized programs, the DDL is allocated long-term to a specific Tech tower and portfolio of systems / applications. They are dedicated…
Added 17 mins ago
Medical Office Services Manager - Silverdale WA
Kaiser Permanente
Silverdale, WA
…moderately complex operational challenges to maintain service excellence and patient satisfaction; ensuring continuity in patient experience by proactively identifying and resolving member…
Added 42 mins ago
NI
Program Manager
NLIGHT Inc
Longmont, CO
- $31,533 USD / year
We are seeking an experienced Program Manager to lead the planning, execution, and delivery of complex Department of Defense (DoD) programs. The Program Manager will oversee program scope,…
Added 57 mins ago
Partner Success Manager (CPM/EPM Software)
OneStream
United States
As a Partner Success Manager (PSM), you will play a critical role in driving the success of the OneStream partner ecosystem. You’ll be responsible for developing, supporting and growing all…
Added 1 hour ago
Manufacturing Manager
The Boeing Company
North Charleston, SC
Candidates must have at least one year of experience in a leadership role (team leader, temp manager, large scale cross functional project/program management, or formal manager experience)…
Added 1 hour ago
Trade Compliance Program Manager
Waters Corporation
Milford, MA
Waters Corporation is seeking a highly skilled Trade Compliance Program Manager to lead our global program for core product attributes, including HS/HTS tariff classification, export…
Added 1 hour ago
Senior Brand Manager
Forrest Johnson
Scottsboro, AL
We are looking for someone with a real brand marketing foundation, the kind built inside a consumer business where the brand itself is the asset, or at a brand-led agency serving those…
Added 1 hour ago
EMC Laboratory Manager
Forrest Johnson
Knoxville, TN
As the EMC Laboratory Manager, you are responsible for the technical excellence, operational execution, and continuous advancement of AMS’s EMC capabilities in support of nuclear power…
Added 1 hour ago
KS
Sr. Manager, Technology Transfer & Site Eng
Kelly Services
Orangeburg, NY
- $170,000 USD / year
The Sr. Manager will guide engineering and process work from design through procurement, construction, commissioning, startup, and operational handoff, while sustaining effective product…
Added 1 hour ago
KS
Sr. Manager, Technology Transfer & Site Eng
Kelly Services
Orangeburg, NY
- $170,000 USD / year
The Sr. Manager will guide engineering and process work from design through procurement, construction, commissioning, startup, and operational handoff, while sustaining effective product…
Added 2 hours ago
DIVISONAL ENGINEERING PROJECT MANAGER
Kingspan Insulated Panels - Open
Deland, FL · Columbus, OH
Summary: The Divisional Project Engineering Manager leads engineering projects with a focus on enhancing efficiency, ensuring compliance, and implementing robust process improvements to…
Added 2 hours ago
Buyer (Madison, Alabama (AL), US, 35756)
SPX
Madison, AL
At SPX, what's in it for our employees transcends market-competitive compensation and benefits. Our Total Rewards program also includes opportunities for employees' personal development,…
Added 2 hours ago
DIVISONAL ENGINEERING PROJECT MANAGER
All Kingspan and Affiliate Companies
Deland, FL · Columbus, OH
Summary: The Divisional Project Engineering Manager leads engineering projects with a focus on enhancing efficiency, ensuring compliance, and implementing robust process improvements to…
Added 2 hours ago
Assistant Manager, Creative Operations - North America
Estée Lauder Companies
NY · New York
…and determine the best path forward to meet the needs of the business while maintaining creative…
Added 2 hours ago
Senior Manager, Fulfillment and Logistics Operations, Ford Energy
Ford Motor Company
Dearborn, MI
The Senior Manager, Fulfillment & Logistics Operations is a senior leadership role accountable for the end-to-end fulfillment, logistics, and parts supply performance of the Project…
Added 2 hours ago
District Sales Manager - IgG4 - Rare Disease - Ann Arbor, MI
Amgen
Ann Arbor, MI
…dynamics and data, setting related strategic action plans and excellence in execution in order to ensure that sales goals are achieved within the IgG4-RD…
Added 2 hours ago
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Beauty Counter Manager - MAC, Florida Mall - Full Time
Macy's
Orlando, FL
- Full-time
As a Counter Manager, you will lead a dynamic team of Beauty Advisors while managing all aspects of a specific cosmetics brand. Your role blends leadership, creativity, and customer…
Added 2 hours ago
Assistant Manager, Spa & Wellness
Four Seasons
United States
We are seeking individuals who are passionate about hospitality and possess a keen attention to detail to join our Spa team as an Assistant Manager, Spa & Wellness!
Added 3 hours ago
Lead Bridal Boutique Stylist
David's Bridal
Delray Beach, FL
…achieving sales goals and productivity by using the 5-Step Selling Process, and performing duties related to the presentation and operations of the store. This Team Member reports to the…
Added 3 hours ago
Assistant Market General Manager
Distributor Operations, Inc.
Houston, TX
Manage Route Service Excellence program for maximum route efficiency.
Added 4 hours ago
Financial Associate
Harvard University
Cambridge, MA
…Harvard University. It is the home of Harvard’s undergraduate program (Harvard College, founded in 1636) as well as all of Harvard’s Ph.D. programs (the Harvard Kenneth C. Griffin Graduate…

Deloitte US

Technology- Lead Application Specialist - Westlake

Westlake, TX, United States

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Job details

Apply by: Nov 6, 2026
Posting language: English
Posted: Jun 12, 2026

Original job description

The Technology Application Specialist is responsible for supporting and optimizing business-critical technology applications at Deloitte University. This role serves as both a technical expert, ensuring applications are aligned with organizational goals and user requirements. Operating with autonomy, the specialist consults with business leaders, partners with IT teams, and delivers high-quality application solutions that drive operational efficiency and user satisfaction. Recruiting for this role ends on 11/6/2026 This is an in-office role which works 100% onsite (five days a week) at our Westlake, TX Deloitte location.

Work you’ll do

Responsibilities:

Serve as the primary expert and point of contact for business-critical technology applications.
Oversee application management, ensuring alignment with business goals and user requirements.
Deliver technical support, troubleshooting, and optimization to maximize application performance and reliability.
Collaborate cross-functionally to assess needs, implement solutions, and ensure user satisfaction.
Lead initiatives for application enhancements, upgrades, and lifecycle management.
Maintain strong documentation, process controls, and adherence to best practices and compliance standards.
Translate complex technical concepts into accessible guidance for stakeholders and end-users.

Application Management and Support

Oversee daily operations, maintenance, and lifecycle management of core enterprise applications.
Troubleshoot, analyze, and resolve system and user issues, ensuring minimal disruption and prompt resolution.
Perform root cause analysis and implement preventive measures for recurring issues.

Requirements Gathering & Configuration

Collaborate with stakeholders to elicit and refine application requirements.
Translate business needs into functional configurations and customizations, balancing usability, security, and performance.
Validate and approve system changes, upgrades, and integrations.

Stakeholder Partnership

Serve as the primary point of contact for users and business leaders regarding application capabilities and enhancements.
Provide training and guidance to end-users and colleagues, translating technical details into accessible information.
Ensure stakeholder needs are met through effective communication, SLA adherence, and continuous improvement.

Technical Leadership

Lead key application initiatives, including implementations, migrations, or process improvements.
Conduct technical research and provide recommendations for new tools and features.
Mentor team members on application best practices, troubleshooting, and efficient process flows.

Project & Resource Management

Coordinate and prioritize multiple tasks or projects, managing workload to meet changing deadlines and business demands.
Guide cross-functional teams as needed during application upgrades or incident resolution.

The successful candidate would possess these skills (choose the applicable skills from the options below based on the role and level).

Below Manager:

Ability to work independently and collaborate as part of a team
Effective written and verbal communication skills
Meticulous attention to detail and quality of work product
Ability to build and sustain professional relationships
Ability to lead projects or workstreams
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
Strong interpersonal skills and professional demeanor
Ability to meet deadlines
Ability to provide clear guidance to others

The team Deloitte Technology US (DT - US) helps power Deloitte’s success, which serves many of the world’s largest, most respected organizations. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence.

The ~3,000 professionals in DT - US deliver services including:

Cyber Security
Technology Support
Technology & Infrastructure
Applications
Relationship Management
Strategy & Communications
Project Management
Financials

Customer Experience

The Customer Experience (CXO) team is DT - US first line of contact with personnel. Providing walk-up support, asset management, PC compliance, and mobile devices support, CXO provides hands-on support to Deloitte employees.

Qualifications

Required:

Bachelor’s Degree or equivalent in Computer Science, Information Systems, or related field.
Minimum of 8 years of experience managing critical business applications or technology solutions with Infor Hospitality applications, building management systems, AV-related platforms, and/or other enterprise application tools.
Onsite at Westlake, TX Deloitte office with ability to work overtime, including nights and weekends as needed (e.g. provide after-hours support on a rotational basis with occasional travel required to offices in local geography).
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred:

Certification(s) in relevant platforms or technologies preferred (e.g., ITIL, Microsoft, Oracle).
Proficient in troubleshooting application incidents, performing root cause analysis, and resolving issues in a timely manner.
Strong understanding of software configuration, customization, and release management processes.
Experience with integration of applications, including APIs, data exchanges, and middleware.
Skilled in creating and maintaining application documentation, knowledge bases, and user guides.
Familiarity with application security best practices, user access controls, and data privacy compliance.
Ability to develop, execute, and document test plans for application changes and upgrades.
Proficient with reporting and analytics tools used for application monitoring and performance measurement.
Comfortable with ticketing and IT service management platforms (e.g., ServiceNow, Remedy, Jira Service Management).
Ability to train and support end-users, including conducting workshops and developing training materials.
Experience participating in cross-functional project teams focused on application implementations or process improvements.
Understanding of ITIL or similar IT service management frameworks and methodologies.

For individuals assigned and/or hired to work in Westlake, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to Westlake and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $80,400 to $165,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com.

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More about this job

Skills

Technical support
Troubleshooting
Documentation
Regulatory compliance
Troubleshoot
Root cause analysis
Requirements gathering
Negotiate with stakeholders
Provide training
Communication skills
Process improvement
Leadership
Research
Work independently
Attention to detail
Interpersonal skills
Meet deadlines
Cybersecurity
Project management
Customer experience
Computer science
Local geography
ITIL
Oracle
Reporting
IT service management
ServiceNow
Jira

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