Jobs in the United States

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Associate Technical Data Manager - DMX
Southwest Airlines Co.
Dallas, TX
- $77,200 to $85,800 USD / year
Participate in training, team meetings, and document change improvement projects
Added 1 min ago
A
Part Sales Manager – Full Time
AutoZone
Oak Grove, OR
- Full-time
AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to…
Added 1 min ago
A
Part Sales Manager – Full Time
AutoZone
Portland, OR · Happy Valley, OR
- Full-time
AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to…
Added 1 min ago
Assistant Store Manager
AutoZone
Portland, OR · Happy Valley, OR
Leadership & Team Development – Assist the Store Manager in recruiting, supervising, scheduling, training, and developing store personnel to maintain a high-performance team.
Added 1 min ago
MANAGER IN TRAINING
AutoZone
Raceland, LA
MITs must demonstrate consistent progression throughout the training program to be considered for management openings. Please note that promotion is performance-based and subject to…
Added 1 min ago
A
Part Sales Manager – Part Time
AutoZone
Rochester, NH
- Part-time
AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to…
Added 1 min ago
A
Part Sales Manager – Full Time
AutoZone
Rochester, NH
- Full-time
AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to…
Added 1 min ago
A
Part Sales Manager – Full Time
AutoZone
North Hampton, NH
- Full-time
AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to…
Added 1 min ago
A
Part Sales Manager – Part Time
AutoZone
North Hampton, NH
- Part-time
AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to…
Added 1 min ago
A
Part Sales Manager – Part Time
AutoZone
Portsmouth, NH
- Part-time
AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to…
Added 1 min ago
A
Part Sales Manager – Full Time
AutoZone
Danvers, MA
- Full-time
AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to…
Added 1 min ago
Assistant Store Manager
AutoZone
Lake Orion, MI · Waterford, MI
Leadership & Team Development – Assist the Store Manager in recruiting, supervising, scheduling, training, and developing store personnel to maintain a high-performance team.
Added 1 min ago
Assistant Store Manager
AutoZone
Waterford, MI · Clarkston, MI
Leadership & Team Development – Assist the Store Manager in recruiting, supervising, scheduling, training, and developing store personnel to maintain a high-performance team.
Added 1 min ago
A
Part Sales Manager – Full Time
AutoZone
Humble, TX · Houston, TX
- Full-time
AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to…
Added 3 mins ago
OC
Program Manager - Assertive Community Treatment
Olmsted County
Rochester, MN
- $91,436.8 to $152,755.2 USD / year
Provides consultation and oversight in eligibility, training, program integrity, and workflow processes.
Added 4 mins ago
Lead Business Execution Consultant - Unsecured Lending Operations
B10 Wells Fargo Bank, N. A.
CHARLOTTE, NC · CHANDLER, AZ · WEST DES MOINES, IA
…through one or a combination of the following: work experience, training, military experience,…
Added 4 mins ago
Customer Experience Coordinator
The TJX Companies Inc
Oklahoma City, OK
Partners with Management on Associate training needs to increase effectiveness
Added 9 mins ago
UB
Brow Waxing Expert
Ulta Beauty, Inc.
Rolling Hills Estates, CA
- $20 to $30 USD / hour
Regularly participate in ongoing Benefit and Ulta Beauty training, including training parties, team meetings, and brand and category education, to enable continuous professional development…
Added 10 mins ago
Customer Experience Coordinator
TJX Companies
Oklahoma City, OK
Partners with Management on Associate training needs to increase effectiveness
Added 13 mins ago
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Sales Manager (Part Time)
Carter's
Pottstown, PA
- Part-time
Added 15 mins ago
Middle School Literature/Composition Teacher
Maryvale Preparatory Academy
Phoenix, AZ
Travel required: May need to travel locally for training and professional development opportunities.
Added 15 mins ago
Underwriting Associate Operations Account Specialist - Middle Market Business Center
Travelers Indemnity Co
St. Paul, MN
…complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive…
Added 16 mins ago
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North Texas Area Manager
E.Q.U.I.P. Enterprises
San Antonio, TX
- $60,000 to $70,000 USD / year
E.Q.U.I.P. Enterprises is a social enterprise that provides facility management services through the WorksWonders programs. We exist to create meaningful employment, job skills training,…
Added 18 mins ago
A
Materials Associate
Aerotek
Portland, OR
- $20 USD / hour
Participate in training and shadowing with another Materials Associate to learn workflows, routes, and hospital protocols.
Added 20 mins ago
J
Summer 2027 Undergraduate Graduate Medical Education Internship | NewYork-Presbyterian/Queens
United States
- $21 USD / hour
…operational functions that support physician education and training within a hospital…

Deloitte US

ServiceNow Techno Functional Lead

Columbus, OH, United States

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Job details

Apply by: Dec 14, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As a ServiceNow Techno - Functional Lead, you will have the ability to share new ideas and collaborate on high-impact projects supporting mission-critical financial services initiatives - without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. The Project Talent Model (PTM) is a talent model tailored specifically for long-term, onsite client service delivery. Recruiting for this role ends on 12/14/2026. Work you’ll do/Responsibilities As a ServiceNow Techno-Functional Lead, you’ll connect business needs with practical platform solutions. You’ll work with client stakeholders and delivery teams to understand processes, shape requirements, guide configuration and implementation, and support quality delivery across the ServiceNow lifecycle.

Lead discovery sessions to understand business processes, user needs, and opportunities for ServiceNow improvement.
Translate business requirements into user stories, process flows, functional designs, and configuration recommendations.
Guide ServiceNow configuration and workflow development in collaboration with platform developers and technical teams.
Support integrations and data flows between ServiceNow and other enterprise systems.
Coordinate testing, defect resolution, release readiness, and deployment activities.
Advise stakeholders on platform capabilities, implementation trade-offs, and opportunities to improve user experience and process efficiency.
Prepare functional documentation and support knowledge transfer, adoption, and ongoing platform Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management
Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes

A successful candidate would possess these skills:

Ability to work independently and collaborate as part of a team
Effective written and verbal communication skills
Meticulous attention to detail and quality of work product
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
Strong interpersonal skills and professional demeanor
Ability to meet deadlines

The Team Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working across finance, supply chain, and IT operations to deliver holistic performance improvement and digital transformation. Join our team of strategic advisers and architects, differentiated by our industry depth to collaborate with leading solution providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable heart-of-the-business solutions. Our ServiceNow team works with clients to transform their technology services and operations. We partner with CIOs, tech executives, and service owners (HR, IT, Customer, Field Service, Project Portfolio Management) and their teams to create a future-ready operating model. Our focus is on NextGen tech, new service models, and meeting the operational needs of an organization.

Qualifications

Required

5+ years of experience delivering ServiceNow implementations, enhancements, or platform support in a client facing consultative role.
4+ years of experience in business analysis, functional design, or process improvement for enterprise technology solutions.
3+ years of experience translating stakeholder needs into user stories, requirements, process flows, or functional specifications.
3+ years of experience configuring or guiding configuration of ServiceNow workflows, forms, business rules, or related platform capabilities.
3+ years of experience supporting integrations between ServiceNow and enterprise applications or data sources.
3+ years of experience coordinating testing, release readiness, deployment, or post-go-live support for technology solutions.
Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
Limited immigration sponsorship may be available
Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
You must reside within a commutable distance of your assigned office with the ability to commute daily, if required, without the need for overnight accommodation.
You can expect to co-locate on average 4 times a week with variations based on types of work/projects and client locations.

Preferred

Analytical/ Decision Making Responsibilities
Analytical ability to manage multiple projects and prioritize tasks into manageable work products
Can operate independently or with minimum supervision
Excellent Written and Communication Skills
Ability to deliver technical demonstrations

For individuals assigned and/or hired to work in Ohio, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to Ohio and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $95400 to $149800. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

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More about this job

Skills

ServiceNow
Business processes
Workflow
Documentation
Work independently
Communication skills
Attention to detail
Interpersonal skills
Meet deadlines
Supply chain management
Design process
Portfolio management in textile manufacturing
Business analysis
Process improvement
Computer science
Computer technology
Computer engineering
Decision making
Prioritization

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