Jobs in the United States

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Added 20 mins ago
Principal Engineer, Nuclear Analysis
TerraPower
Bellevue, WA
Knowledge of basic nuclear reactor design concepts to meaningfully support engineering team with understanding of systems being designed and code being reviewed
Added 27 mins ago
Sr. Specialist, Integration & Test Engineer (Reliability & Maintainability)
L3Harris
Greenville, TX
L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air,…
Added 27 mins ago
Sr. Specialist, Product Training
L3Harris
Greenville, TX
Must have an active Top Secret clearance at time of hire
Added 27 mins ago
Assistant Professor in Civil Engineering
Texas Tech University
TX
The Department of Civil, Environmental and Construction Engineering in the Whitacre College of Engineering at Texas Tech University invites applications for a full-time, 9-month,…
Added 28 mins ago
Manager Systems Engineering
L3Harris
Richardson, TX
Demonstrated expertise in Systems Engineering disciplines and the government program acquisition lifecycle, to include requirements definition, creation of requirements verification test…
Added 30 mins ago
Associate Director - Infrastructure Lead
Lilly
Houston, TX
Associate Director Infrastructure Lead – Tech at Lilly
Added 30 mins ago
Associate Director - Laboratory Systems Lead
Lilly
Houston, TX
…cardiometabolic health and will be built with the latest high-tech equipment, highly integrated and automated manufacturing systems, and a focus on minimizing environmental impact. This is…
Added 30 mins ago
DC Asset Doc Tech Coordinator, Field Engineering
Amazon
Austin, TX
You must possess strong organizational skills, and the ability to build effective working relationships across teams
Added 39 mins ago
N
Product Lead - Outbound
Nooks
San Fransisco, CA
- $240,000 to $310,000 USD / year
- Partner with engineering and design leadership on ambitious technical and UX goals, with clear tradeoffs on speed, quality, and model capability.
Added 1 hour ago
Forward Deployed Engineer, GenAI, Youtube Go-To-Market Technology and Insights
YouTube
San Bruno, CA · Mountain View, CA · New York, NY
Experience with full-stack development, API design, and systems engineering.
Added 1 hour ago
Director / Senior Director - Strategic Sales Operations, NAM
Palo Alto Networks, Inc.
CA
Process Innovation & AI Automation: Champion AI, process re-engineering and data automation to radically modernize operational best practices, eliminate manual reporting cycles, and drive…
Added 1 hour ago
SA
2027 Summer Intern - Human Machine Teaming - 6532
Shield AI
Washington, DC
- $48 to $67 USD / hour
…Strategic Product Development department at Shield AI is hiring an engineering intern to build out our developer experience and development capabilities. At Shield AI, HMT refers to the…
Added 1 hour ago
SA
2027 Summer Intern - Future Concepts - 6539
Shield AI
Washington, DC
- $35 to $97 USD / hour
Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software,…
Added 2 hours ago
BM
Forward Deployed Engineer(FDE) US
Blue Machines AI
Remote, United States
- $150,000 to $200,000 USD / year
…AI platform and enterprise customer systems, from solution design through production rollout and ongoing reliability. You’ll be the technical lead on customer deployments, working across…
Added 2 hours ago
BM
Forward Deployed Engineer(FDE) US
Blue Machines AI
Remote, United States
- $150,000 to $200,000 USD / year
…AI platform and enterprise customer systems, from solution design through production rollout and ongoing reliability. You’ll be the technical lead on customer deployments, working across…
Added 2 hours ago
BM
Forward Deployed Engineer(FDE) US
Blue Machines AI
Remote, United States
- $150,000 to $200,000 USD / year
…AI platform and enterprise customer systems, from solution design through production rollout and ongoing reliability. You’ll be the technical lead on customer deployments, working across…
Added 2 hours ago
BM
Forward Deployed Engineer(FDE) US
Blue Machines AI
Remote, United States
- $150,000 to $200,000 USD / year
…AI platform and enterprise customer systems, from solution design through production rollout and ongoing reliability. You’ll be the technical lead on customer deployments, working across…
Added 2 hours ago
SA
Staff Engineer, Integration Advance Manufacturing - Ranger (R6505)
Shield AI
Seattle, WA
- $171,000 to $257,000 USD / year
Partner with design engineering to improve manufacturability, reliability, testability, and producibility
Added 2 hours ago
SA
Staff Engineer, Harness Design - Ranger (R6528)
Shield AI
Seattle, WA
- $171,000 to $256,998 USD / year
Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software,…
Added 2 hours ago
SA
Staff Engineer, Electromechanical Systems Advance Manufacturing - Ranger (R6547)
Shield AI
Seattle, WA
- $171,000 to $257,000 USD / year
Partner with design engineering to improve manufacturability, reliability, testability, and producibility
Added 2 hours ago
SA
Senior Engineer, Flight Sciences - Ranger (R6525)
Shield AI
Seattle, WA
- $141,000 to $211,000 USD / year
Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software,…
Added 2 hours ago
SA
Senior Engineer, Aerospace - Ranger (R6545)
Shield AI
Seattle, WA
- $141,000 to $211,000 USD / year
Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software,…
Added 2 hours ago
SA
Staff Mechanical Engineer, Systems Integration - Ranger (R6580)
Shield AI
Seattle, WA
- $171,000 to $256,999 USD / year
…integrating complex aircraft systems. They possess exceptional engineering judgment, are trusted to solve the organization's most challenging multidisciplinary integration problems, and…
Added 2 hours ago
SA
Staff DevOps Engineer (R6668)
Shield AI
United States
- $157,000 to $235,000 USD / year
Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software,…
Added 3 hours ago
Full-Stack Engineer 4 (Java, Spring Boot, AWS) (Enterprise Platforms Technology)
Capital One
Plano, TX
Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members…

Deloitte US

ServiceNow Techno Functional Lead

Columbus, OH, United States

Apply on apply.deloitte.com About employer

Applications open in a new tab.

Job details

Apply by: Dec 14, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As a ServiceNow Techno - Functional Lead, you will have the ability to share new ideas and collaborate on high-impact projects supporting mission-critical financial services initiatives - without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. The Project Talent Model (PTM) is a talent model tailored specifically for long-term, onsite client service delivery. Recruiting for this role ends on 12/14/2026. Work you’ll do/Responsibilities As a ServiceNow Techno-Functional Lead, you’ll connect business needs with practical platform solutions. You’ll work with client stakeholders and delivery teams to understand processes, shape requirements, guide configuration and implementation, and support quality delivery across the ServiceNow lifecycle.

Lead discovery sessions to understand business processes, user needs, and opportunities for ServiceNow improvement.
Translate business requirements into user stories, process flows, functional designs, and configuration recommendations.
Guide ServiceNow configuration and workflow development in collaboration with platform developers and technical teams.
Support integrations and data flows between ServiceNow and other enterprise systems.
Coordinate testing, defect resolution, release readiness, and deployment activities.
Advise stakeholders on platform capabilities, implementation trade-offs, and opportunities to improve user experience and process efficiency.
Prepare functional documentation and support knowledge transfer, adoption, and ongoing platform Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management
Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes

A successful candidate would possess these skills:

Ability to work independently and collaborate as part of a team
Effective written and verbal communication skills
Meticulous attention to detail and quality of work product
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
Strong interpersonal skills and professional demeanor
Ability to meet deadlines

The Team Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working across finance, supply chain, and IT operations to deliver holistic performance improvement and digital transformation. Join our team of strategic advisers and architects, differentiated by our industry depth to collaborate with leading solution providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable heart-of-the-business solutions. Our ServiceNow team works with clients to transform their technology services and operations. We partner with CIOs, tech executives, and service owners (HR, IT, Customer, Field Service, Project Portfolio Management) and their teams to create a future-ready operating model. Our focus is on NextGen tech, new service models, and meeting the operational needs of an organization.

Qualifications

Required

5+ years of experience delivering ServiceNow implementations, enhancements, or platform support in a client facing consultative role.
4+ years of experience in business analysis, functional design, or process improvement for enterprise technology solutions.
3+ years of experience translating stakeholder needs into user stories, requirements, process flows, or functional specifications.
3+ years of experience configuring or guiding configuration of ServiceNow workflows, forms, business rules, or related platform capabilities.
3+ years of experience supporting integrations between ServiceNow and enterprise applications or data sources.
3+ years of experience coordinating testing, release readiness, deployment, or post-go-live support for technology solutions.
Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
Limited immigration sponsorship may be available
Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
You must reside within a commutable distance of your assigned office with the ability to commute daily, if required, without the need for overnight accommodation.
You can expect to co-locate on average 4 times a week with variations based on types of work/projects and client locations.

Preferred

Analytical/ Decision Making Responsibilities
Analytical ability to manage multiple projects and prioritize tasks into manageable work products
Can operate independently or with minimum supervision
Excellent Written and Communication Skills
Ability to deliver technical demonstrations

For individuals assigned and/or hired to work in Ohio, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to Ohio and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $95400 to $149800. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Apply on apply.deloitte.com About employer

More about this job

Skills

ServiceNow
Business processes
Workflow
Documentation
Work independently
Communication skills
Attention to detail
Interpersonal skills
Meet deadlines
Supply chain management
Design process
Portfolio management in textile manufacturing
Business analysis
Process improvement
Computer science
Computer technology
Computer engineering
Decision making
Prioritization

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Work requirements

Jobs in the United States