Jobs in the United States

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Added 3 mins ago
DI
Technical Project Manager (6-month contract)
Dephy, Inc.
Boxborough, MA
- $55 USD / hour
We’re looking for a Technical Project Manager to be the organizational backbone of our hardware and software engineering team. You’ll build and manage project plans, run planning sessions…
Added 4 mins ago
MQ
Senior Product Engineering Program Manager
Monarch Quantum
San Diego, CA
- $125,000 to $175,000 USD / year
Join our fast-paced and passionate team as a Senior Product Engineering Program Manager. As we scale, you will be instrumental in building our foundation from the ground up. This is a…
Added 5 mins ago
CO
ASSISTANT PUBLIC WORKS MAINTENANCE MANAGER (Drinking Water Operations)
City of Houston
Houston, TX
- $37.73 to $39.24 USD / hour
…and make recommendations to optimize operations. Maintains project records and provides reports to the supervisor. Assists in enacting policy; develops, maintains, and interprets branch…
Added 5 mins ago
Principal Project Manager - Highway Design/Construction - Transportation
Parsons Transportation Group
OH
Serve as Design Manager or Discipline Lead for both traditional and design-build projects to oversee project performance and execution that meet technical, schedule and financial…
Added 5 mins ago
Sr. Project Manager- FAA (Dallas, TX)
Parsons Government Services Inc.
TX
Based at the project site, the On-Site Project Manager will serve as a primary interface among the FAA, Parsons’ program leadership, designers, contractors, subcontractors, vendors,…
Added 5 mins ago
Engineering Manager - Bridge Design/Build/Construction
Parsons Transportation Group
IN
Parsons is now hiring an Engineering Manager who can lead a team of professionals working on our expanding portfolio of infrastructure projects!
Added 6 mins ago
T
Construction Project Manager IV
TEKsystems
Trenton, SC
- $80 to $105 USD / hour
Demonstrated experience in leading at least one critical infrastructure construction project from Substantial Completion through to Final Completion.
Added 9 mins ago
CH
Senior Construction Manager
CPS HR Consulting (Client Recruitments)
Greenwood Village, CO
- $135,000 to $155,000 USD / year
…chance to coordinate major construction work, bring multiple project partners together, and help deliver essential infrastructure for a growing…
Added 13 mins ago
Manufacturing Systems Engineering (MSE) Manager – Level 3
Northrop Grumman
Dulles · Gilbert
Related experience includes professional and/or military experience in project or Program management, engineering, capture efforts, supply chain, and/or business management.
Added 13 mins ago
Manager 1 - Electromechanical Design - Linthicum
Northrop Grumman
Linthicum Heights
Must have ability to obtain and maintain a TS/SCI security clearance
Added 13 mins ago
Lead Systems Engineer Space Superiority
Northrop Grumman
Dulles
…the spokesperson for all other engineering disciplines on the program. The LSE will work in cooperation with the program manager to ensure delivery of space systems that support critical…
Added 15 mins ago
VP, Cloud IAM Engineering Leader
Synchrony Bank
Stamford Engagement Hub, CT · Chicago Engagement Hub, IL · Orlando Engagement Hub, FL · NYC Bryant Park Engagement Hub, NY · Cincinnati West Chester Engagement Hub, OH · Charlotte Engagement Hub, NC · Atlanta Engagement Hub, GA
Provide the Cloud Program with timely status updates on technical enablers, deliverables, milestones, dependencies, risks, and progress.
Added 15 mins ago
Permitting Compliance Manager
Arcadis
New York
The Permitting Compliance Manager will help ensure the project meets all environmental, regulatory, and permitting requirements throughout its lifecycle. The manager will oversee the…
Added 17 mins ago
Mechanical Engineer
Fervo Energy
Oakland, CA · Golden, CO · Houston, TX
As a Mechanical Engineer, you will be a technical leader in the design and optimization of mechanical systems for Fervo’s innovative power plants. You will apply advanced engineering…
Added 18 mins ago
Assistant Manager, Integrated Media
Estée Lauder Companies
New York
The Assistant Manager is the central operational hub responsible for the day-to-day execution of media programs. This role serves as the functional bridge between external media agencies…
Added 18 mins ago
SH
Facilities Manager III
Stanford Health Care
United States
- $68.52 to $90.78 USD / hour
The Facility Manager III is the key point of contact for the customer regarding facilities matters; they manage, supervise and aggregate internal and external services for delivery to the…
Added 19 mins ago
Project Manager
Impact Fire Services
Denver, CO
Report weekly to the Construction Manager with project updates.
Added 19 mins ago
Technical Product Specialist, Digital
RAIZ FEDERAL CREDIT UNION
El Paso, TX
Must have good communication and interpersonal skills
Added 26 mins ago
UO
Alumni and External Relations Manager (ALUMNI EXTERNAL REL SPEC 4 CX)
University of California, Davis
CA
- $88,100 to $162,100 USD / year
The Alumni and External Relations Manager serves as a technical and strategic leader responsible for developing and implementing complex alumni engagement and annual giving initiatives for…
Added 26 mins ago
Regional Manager, Interventional Solutions - Knoxville/Chattanooga, TN
Boston Scientific
Knoxville
…developing, implementing and monitoring a region targeting program; Identifies and recommends promotion programs and materials to help support the sales plan and strategy; Shares personal…
Added 27 mins ago
Project Manager I
Akima, LLC
Kirtland Air Force Base, NM
Manages the administrative/operational leadership of a project within the program guidelines set by the Program Manager and customer.
Added 27 mins ago
Winter Lab Manager / Palmer Station
LEIDOS, INC.
Remote, United States
Leidos is seeking a Winter Lab Manager to support cutting-edge scientific research at Palmer Station, Antarctica, during the Austral Winter.
Added 31 mins ago
Business Management Manager - Manager 1
Northrop Grumman
Linthicum Heights · Rolling Meadows
Previous experience managing/supervising program, project, or personnel. This may be a lead position on a team.
Added 31 mins ago
Project Manager 2/3 - Active Secret Clearance Required
Northrop Grumman
Melbourne
Must have an active US Government clearance (with a background investigation within the past 6 years or enrolled into Continuous Evaluation) · Must have experience in Project Management methodologies and tools
Added 31 mins ago
Sentinel Manager 2 - Supplier Management Team Lead (SMTL) - (20682)
Northrop Grumman
Roy
This Manager of Programs will be responsible for assigned program scope from inception through completion, with accountability for cost, schedule, and technical performance.

Deloitte US

Service Desk Delivery Manager

Boise, ID, United States

Apply on apply.deloitte.com About employer

Applications open in a new tab.

Job details

Apply by: Nov 30, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Service Desk Delivery Manager, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. The Project Talent Model (PTM) is designed for professionals with specialized skills that align to a current client need. Team members focus on delivering services to clients, without additional expectations related to business development or promotion. Their employment is tied to their role on a project, and they are eligible for a benefits package that is competitive for project delivery-focused professionals. Work you’ll do/Responsibilities As a Manager at Deloitte, you will work within an engagement team and be responsible for supporting the overall project goals and objectives. In this role, you will interact with stakeholders and cross-functional teams. It is expected that you will be able to perform independent tasks as well as provide technical guidance to team members, as needed.

Own daily delivery performance across the Service Desk and Field Services (walk-up support, smart locker and kiosk operations, deskside support, hardware lifecycle activities).
Run the onsite operating rhythm: daily huddles, weekly operations reviews, and monthly service reviews with Micron stakeholders.
Manage shift coverage and escalations, including extended and 24x7 coverage models where Micron requires them.
Lead major incident coordination onsite and make sure root cause analysis and corrective actions are completed and tracked.
Managed Services Project for Operations and Engineering across Infrastructure, Application, Data, Testing
Engage directly with business stakeholders and technology leadership to align delivery priorities and effort estimates

The Team Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success. You’ll work alongside talented professionals reimagining and re-engineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation. AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements. Our Hybrid Cloud Infrastructure offering delivers specialized engineering capabilities to design, implement, manage, and operate hybrid cloud environments. We modernize networks and AI infrastructure from the core to the edge and develop new infrastructure and device services to help clients stay ahead with the latest technology advancements.

Qualifications

Required

8+ years in IT service delivery, with at least 5 years leading Service Desk and/or Field Services operations at enterprise scale.
Demonstrated experience managing a managed-services engagement against contractual SLAs and KPIs.
Strong working knowledge of ServiceNow ITSM (incident, request, knowledge, and reporting).
Experience leading transitions from an incumbent provider.
Proven people leadership of large, shift-based teams, including shift design and coverage planning.
Excellent executive communication, with experience running service reviews and escalations with client leadership.
Ability to work onsite in Boise, ID, with travel to San Jose, CA
Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
Limited immigration sponsorship may be available
Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve

Preferred

Analytical ability to manage multiple projects and prioritize tasks into manageable work products
Can operate independently or with minimum supervision
Excellent Written and Communication Skills
Ability to deliver technical demonstrations

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $125,000-$165,000. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Apply on apply.deloitte.com About employer

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Jobs in the United States