Jobs in the United States

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Added just now
Assistant Store Manager - Epping
TD Bank, N.A.
Epping, NH
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added just now
Store Manager II - Massapequa East
TD Bank, N.A.
Massapequa, NY
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 min ago
Assembler
S&C Minimal
Chicago, IL
…where team members advance their careers through robust talent-development programs and involved…
Added 2 mins ago
VO
Deputy Police Chief
Village of Tinley Park
Tinley Park, IL
- $137,826 to $189,510 USD / year
…command of the Police Chief supported by a Deputy Chief of Operations and a Deputy Chief of Administration. This is an exciting leadership opportunity to help shape the future of the Tinley…
Added 2 mins ago
RC
Treatment Court & IDP Supervisor- Human Services Supervisor II
Rock County
Janesville, WI
- $43.44 to $48.09 USD / hour
-Wisconsin LPC, LCSW or LMFT license required
Added 3 mins ago
CL
FT Team Lead
CircusTrix, LLC
Augusta, GA
- $12 to $15 USD / hour
Team Lead is a hands-on, early-leadership role built for high-potential individuals ready to step up. You’ll rotate through key operational areas – Sales & Service, Parties & Events, and…
Added 3 mins ago
Accounting & Reporting Manager
MG Properties
San Diego, CA
This position will have a requirement of 4 days in office at MG Corporate headquarters in San Diego, CA
Added 3 mins ago
A
CNC Lead
Aerotek
Fremont, NE
- $62,500 to $83,000 USD / year
…We're looking for a CNC Lead to take ownership of day-to-day operations within our machining department while remaining hands-on with setup, troubleshooting, quality inspections, and…
Added 3 mins ago
A
Dump Truck Operator/Laborer
Aerotek
Simi Valley, CA
- $25 USD / hour
Job Title: Dump Truck Operator / Site LaborerJob DescriptionThis role supports site operations by safely operating dump trucks and other heavy equipment, assisting with trenching and pipe…
Added 3 mins ago
A
Material Handler
Aerotek
East Hartford, CT
- $22.66 USD / hour
…supports high-impact work. The environment encourages hands-on leadership, skill development, and the opportunity to work with established systems and processes. Consistent shift hours…
Added 6 mins ago
GL
Regulatory Affairs Associate
Galderma Laboratories, LP
United States
- $91,200 to $114,000 USD / year
…documentation and contributes to Drugs CMC regulatory, regulatory operations, and scientific and medical…
Added 6 mins ago
Emerging Business Program Manager-1
Health Advocate Solutions, Inc.
Remote, United States
Teamwork: Ensure smooth hand-offs of client responsibilities from the Business Development Executive to the Client Success team and foster a strong partnership with Operations teams…
Added 6 mins ago
OC
Maintenance Supervisor (Reliability Maintenance)
Orange County Sanitation District
Fountain Valley, CA
- $148,928 to $181,043.2 USD / year
Depending on assignment, must possess or obtain within 12 months of placement in position a:
Added 6 mins ago
Retail Shift Leader
Love's Travel Stops & Country Stores
Emerson, GA
…Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately…
Added 6 mins ago
LT
Maintenance Technician Part Time
Love's Travel Stops & Country Stores
Staunton, VA
- Part-time
Benefits: * $13.00 - $19.00 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% Match up to 5% *…
Added 6 mins ago
LT
Maintenance Technician Part Time
Love's Travel Stops & Country Stores
New Iberia, LA
- Part-time
Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance…
Added 6 mins ago
Maintenance Technician
Love's Travel Stops & Country Stores
Brunswick, GA
Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance…
Added 6 mins ago
Retail Shift Leader
Love's Travel Stops & Country Stores
Rockford, IL
…Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately…
Added 6 mins ago
Maintenance Technician
Love's Travel Stops & Country Stores
Rockford, IL
Benefits: * $15.00 - $22.00 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% Match up to 5% *…
Added 6 mins ago
LT
Maintenance Technician Part Time
Love's Travel Stops & Country Stores
Emerson, GA
- Part-time
Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance…
Added 6 mins ago
Retail Shift Leader
Love's Travel Stops & Country Stores
Greenwood, LA
…Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately…
Added 6 mins ago
LT
Maintenance Technician Part Time
Love's Travel Stops & Country Stores
Alamogordo, NM
- Part-time
Benefits: * $16.00 - $21.00 p/hr *Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% Match up to 5% *…
Added 6 mins ago
Maintenance Technician
Love's Travel Stops & Country Stores
Alamogordo, NM
Benefits: * $16.00 - $21.00 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% Match up to 5% *…
Added 6 mins ago
Retail Shift Leader
Love's Travel Stops & Country Stores
Alamogordo, NM
…Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately…
Added 7 mins ago
Expert Customer Portfolio Manager
Pacific Gas And Electric Company
Oakland, CA
Develop and deliver executive-level program updates, recommendations, and issue-resolution options for officers, senior leadership, customers, and other key stakeholders.

Deloitte US

Service Desk Delivery Manager

Boise, ID, United States

Apply on apply.deloitte.com About employer

Applications open in a new tab.

Job details

Apply by: Nov 30, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Service Desk Delivery Manager, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. The Project Talent Model (PTM) is designed for professionals with specialized skills that align to a current client need. Team members focus on delivering services to clients, without additional expectations related to business development or promotion. Their employment is tied to their role on a project, and they are eligible for a benefits package that is competitive for project delivery-focused professionals. Work you’ll do/Responsibilities As a Manager at Deloitte, you will work within an engagement team and be responsible for supporting the overall project goals and objectives. In this role, you will interact with stakeholders and cross-functional teams. It is expected that you will be able to perform independent tasks as well as provide technical guidance to team members, as needed.

Own daily delivery performance across the Service Desk and Field Services (walk-up support, smart locker and kiosk operations, deskside support, hardware lifecycle activities).
Run the onsite operating rhythm: daily huddles, weekly operations reviews, and monthly service reviews with Micron stakeholders.
Manage shift coverage and escalations, including extended and 24x7 coverage models where Micron requires them.
Lead major incident coordination onsite and make sure root cause analysis and corrective actions are completed and tracked.
Managed Services Project for Operations and Engineering across Infrastructure, Application, Data, Testing
Engage directly with business stakeholders and technology leadership to align delivery priorities and effort estimates

The Team Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success. You’ll work alongside talented professionals reimagining and re-engineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation. AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements. Our Hybrid Cloud Infrastructure offering delivers specialized engineering capabilities to design, implement, manage, and operate hybrid cloud environments. We modernize networks and AI infrastructure from the core to the edge and develop new infrastructure and device services to help clients stay ahead with the latest technology advancements.

Qualifications

Required

8+ years in IT service delivery, with at least 5 years leading Service Desk and/or Field Services operations at enterprise scale.
Demonstrated experience managing a managed-services engagement against contractual SLAs and KPIs.
Strong working knowledge of ServiceNow ITSM (incident, request, knowledge, and reporting).
Experience leading transitions from an incumbent provider.
Proven people leadership of large, shift-based teams, including shift design and coverage planning.
Excellent executive communication, with experience running service reviews and escalations with client leadership.
Ability to work onsite in Boise, ID, with travel to San Jose, CA
Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
Limited immigration sponsorship may be available
Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve

Preferred

Analytical ability to manage multiple projects and prioritize tasks into manageable work products
Can operate independently or with minimum supervision
Excellent Written and Communication Skills
Ability to deliver technical demonstrations

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $125,000-$165,000. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Apply on apply.deloitte.com About employer

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Jobs in the United States