Jobs in the United States

25+ jobs

Added 8 mins ago
Solution Architect
Future Works
Remote, United States
- Data Platform Collaboration: Work alongside the Data Engineering Lead to shape the canonical schema, integration patterns, and transformation rules required to unify historical freight,…
Added 14 mins ago
Senior Director, Identity and Access Management
Baker Tilly Advisory Group, LP
Madison, WI
IAM engineering, platform modernization, and IaC (20%)
Added 18 mins ago
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Staff Software Engineer (Applied AI)
Traba
New York City, NY · San Francisco, CA
- $240,000 to $300,000 USD / year
…millions of shifts - and own the core backend services and platform it all runs on. (Our AI Agents team builds the agent platform; you make it real across the stack.) This is a…
Added 18 mins ago
T
Staff Software Engineer (AI Agents)
Traba
New York City, NY · San Francisco, CA
- $240,000 to $300,000 USD / year
…Agents) to join as a founding member of the Agents team and lead the development of Traba's agentic platform - the layer that synthesizes the data flowing through our marketplace, talks to…
Added 18 mins ago
T
Senior Software Engineer (Applied AI)
Traba
New York City, NY · San Francisco, CA
- $200,000 to $240,000 USD / year
…on millions of shifts. (Our AI Agents team builds the agent platform; you apply it everywhere it creates leverage.) This is a product-engineering role first, so you'll go where the…
Added 19 mins ago
SAP Procure to Pay Functional, ALEET Procure to Pay
Amazon Kuiper Manufacturing Enterprises LLC
Arlington, VA · Bellevue, WA
…that, you might join a cross-functional working session with engineering and professional services to refine a migration approach. In the afternoon, you could be building a reusable…
Added 21 mins ago
Engineering Manager, Authentication Platform
1Kosmos
Edison, NJ
At 1Kosmos, we are looking for an Engineering Manager to lead technical execution across our Authentication (Auth) Platform, the passwordless, phishing-resistant authentication, SSO, and…
Added 29 mins ago
IG
Remote Senior Solutions Architect – Infrastructure Orchestration (GCP)
Insight Global
Remote, United States
- From $74 USD / hour
A client in the Nashville, TN area is hiring a Senior Solutions Architect to support its Infrastructure Orchestration Layer team. This role will lead design and implementation of…
Added 35 mins ago
Sr Software Engineer--Routing Platform & Infrastructure
Cisco
Milpitas, CA
Lead the end-to-end design of medium-scope features, acting as a technical steward for our software roadmap and influencing the adoption of modern, agile engineering best practices.
Added 35 mins ago
Sr. Front-End/Full Stack Developer
Fiserv
Sunnyvale, CA
In this role, you will be a lead UI/UX-minded engineer responsible for driving the client-side evolution and expansion of our platform. While you have the full-stack capability to navigate…
Added 36 mins ago
Principal Solutions Architect, Streaming & AdTech-Xumo
Comcast
Irvine, CA
We are seeking an experienced Senior Solutions Architect to provide technical leadership across multiple engineering teams (Backend, CMS, Video, AdTech & Monetization, DevOps). This role…
Added 36 mins ago
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Principal Software Engineer
TEKsystems
Irvine, CA
- $170,000 to $233,000 USD / year
Partner with engineering, DevOps, security, and platform teams
Added 36 mins ago
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Principal Software Architect
TEKsystems
Irvine, CA
- $182,000 to $251,000 USD / year
…still contributing to code? We're seeking a Principal Software Architect to help drive enterprise-wide modernization initiatives, establish engineering standards, and accelerate adoption of…
Added 36 mins ago
Product Manager, AI SASE Platform
Cisco
San Jose, CA
The Cisco SASE team is reimagining the digital perimeter by engineering an autonomous, agentic ecosystem. By unifying SD-WAN, Secure Access Service Edge, Identity and Observability into an…
Added 36 mins ago
Agentic Data Cloud Customer Engineer, Startups, Google Cloud
Google
Los Angeles, CA
…Chief Data Officers (CDOs), Chief Digital Officers (CTOs), lead architects, and developers. You will lead proactive discoveries to map complex, legacy customer data estates and qualify them…
Added 40 mins ago
Security Data Product Architect - CTO Office
Bloomberg
NY
Prior experience as a technical product manager or engineering technical lead
Added 1 hour ago
IG
Full Stack Engineering Lead
Insight Global
Boca Raton, FL
- From $78 USD / hour
Our client is looking for a Full Stack Engineering Lead to join their team. This role is seeking someone who can both architect within guardrails and execute in code. You are responsible…
Added 1 hour ago
AS
Lead Network Architect
AMERICAN SYSTEMS
Ashburn, VA
- $159,600 to $266,500 USD / year
…Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training. We are seeking a Lead Network Architect to serve as the subject-matter expert for…
Added 2 hours ago
BV
DevOps Architect/Chief Architect/Principal Architect
Bright Vision Technologies
Remote, United States
- $170,000 to $185,000 USD / year
We are seeking a highly experienced Chief Architect – DevOps & Observability to define, govern, and drive the adoption of enterprise-wide DevSecOps, Platform Engineering, and Observability…
Added 2 hours ago
Technical Delivery Lead, EES (NiCE Cognigy AI)
CareSource Management Services LLC
Remote, United States
The Technical Delivery Lead, EES is responsible for owning technical delivery and technical management for a defined domain or platform. The role will work closely with cross-functional…
Added 2 hours ago
Senior Director, Engineering Group Leader
BNY
New York, NY · NY · Pittsburgh, PA
We’re seeking a future team member for the role of Senior Director, Engineering Group Leader to join our middle office platform team. This role is located in New York.
Added 3 hours ago
B&
Software Architect
Bucher & Christian C
Westminster, CO
- $95 to $105 USD / hour
We are seeking a Software Architect to join our dynamic team. The ideal candidate will have strong experience in IBM Db2 LUW performance engineering, Windows and Linux platform…
Added 3 hours ago
P
Principal Engineer, New Products
PetDesk
Remote, United States
- $180,000 to $200,000 USD / year
Lead the technical vision, architecture, and long-term engineering strategy for the platform, driving architectural decisions that balance speed, flexibility, maintainability, and long-term…
Added 5 hours ago
Sr. Software Engineer, Falcon NG-SIEM, FrontTier Expansions (Hybrid)
CrowdStrike, Inc.
Austin, TX
Act as a technical lead and liaison between FrontTier Expansions and internal stakeholders on infrastructure and platform capabilities
Added 6 hours ago
Product Deployment Engineer, gTech Ads, Consumer Goods and Entertainment YouTube+
YouTube
New York, NY · Chicago, IL · Los Angeles, CA
…Requirement Documents (BRDs)/Product Requirement Documents (PRDs) to lead technical hand-overs and act as the strategic gatekeeper to the Ads Solution Engineering (ASE)…

Lead Managed Services Engineer

Deloitte US · Atlanta, GA, United States · Baltimore, MD, United States · Boston, MA, United States · Charlotte, NC, United States · Chicago, IL, United States · Cincinnati, OH, United States · Cleveland, OH, United States · Columbus, OH, United States · Costa Mesa, CA, United States · Dallas, TX, United States · Denver, CO, United States · Detroit, MI, United States · Houston, TX, United States · Indianapolis, IN, United States · Kansas City, MO, United States · Los Angeles, CA, United States · McLean, VA, United States · Miami, FL, United States · Minneapolis, MN, United States · Morristown, NJ, United States · NY, United States · Philadelphia, PA, United States · Pittsburgh, PA, United States · Rosslyn, VA, United States · Sacramento, CA, United States · San Diego, CA, United States · San Francisco, CA, United States · San Jose, CA, United States · Seattle, WA, United States · St. Louis, MO, United States · Stamford, CT, United States · Tampa, FL, United States · Tempe, AZ, United States

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Deloitte US

Lead Managed Services Engineer

Atlanta, GA, United States
Baltimore, MD, United States
Boston, MA, United States
Charlotte, NC, United States
Chicago, IL, United States
Cincinnati, OH, United States
Cleveland, OH, United States
Columbus, OH, United States
Costa Mesa, CA, United States
Dallas, TX, United States
Denver, CO, United States
Detroit, MI, United States
Houston, TX, United States
Indianapolis, IN, United States
Kansas City, MO, United States
Los Angeles, CA, United States
McLean, VA, United States
Miami, FL, United States
Minneapolis, MN, United States
Morristown, NJ, United States
NY, United States
Philadelphia, PA, United States
Pittsburgh, PA, United States
Rosslyn, VA, United States
Sacramento, CA, United States
San Diego, CA, United States
San Francisco, CA, United States
San Jose, CA, United States
Seattle, WA, United States
St. Louis, MO, United States
Stamford, CT, United States
Tampa, FL, United States
Tempe, AZ, United States

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Job details

Apply by: Nov 11, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Lead Managed Services Engineer II

As a Lead Engineer for Hybrid Managed Services, you will lead an AIOps-driven operating model across Infrastructure Managed Services (IMS), Cloud Managed Services, AI/HPC environments, and End-User Support Services - all within Deloitte’s Hybrid Cloud Infrastructure offering. You will architect intelligent, automated, and predictive operations that improve reliability, reduce incidents, and accelerate efficiency across complex enterprise infrastructures. While the long-term strategy centers on autonomous and AI-enabled operations, you will also oversee the disciplined management of legacy environments that require stabilization, modernization, and structured transition into the AIOps framework. This role is the executive bridge between clients, delivery teams, and leadership, ensuring business outcomes are achieved through secure, scalable, and continuously improving infrastructure operations. Recruiting for this role ends on 11/11/26.

Work You’ll Do

Assist in leading the design and execution of an AIOps-first operating model that leverages predictive analytics, event correlation, and automated remediation to improve SLA attainment, reduce incidents, and deliver measurable efficiency gains.
Oversee end-to-end delivery across Infrastructure Managed Services (IMS), Hybrid Managed Services (HMS), Cloud Managed Services, and supporting AI/HPC environments and End-User Services - ensuring availability, performance, and operational excellence.
Manage legacy and traditional infrastructure estates while driving their gradual modernization, including the adoption of enhanced observability, automation playbooks, and AIOps capabilities.
Implement and evolve advanced observability platforms (e.g., Prometheus, Grafana, ServiceNow, AIOps platforms) to enable real-time visibility, anomaly detection, and automated root-cause correlation.
Direct client onboarding, transitions, and run-state operations across hybrid, multi-platform environments - achieving stabilization and modernization milestones (>95% on target).
Serve as the senior escalation leader for critical incidents, ensuring rapid resolution, clear executive communication, and client satisfaction ratings ≥90%.
Drive continuous automation expansion, increasing automated remediation coverage, predictive detection accuracy, and noise reduction across monitored environments.
Champion at least two major AIOps- or automation-led service enhancement initiatives per year, delivering quantifiable improvements in MTTR, incident volume, or operational cost.
Maintain rigorous compliance, security alignment, and governance across all managed environments, targeting zero critical audit findings.
Provide monthly and quarterly updates on operational KPIs, AIOps adoption progress, automation impact, incident patterns, and client value realization.

The Team

Deloitte’s Hybrid Managed Services team brings together leaders in infrastructure operations, AIOps engineering, automation, observability, and enterprise service delivery. The team’s mission is to evolve traditional IMS into an intelligence-driven, predictive operations model that increases resiliency, reduces operational cost, and enables clients to modernize at scale. While accelerating toward autonomous operations, the team maintains strong foundational management of legacy environments to ensure reliable service delivery throughout the modernization journey. Here, you’ll collaborate with and mentor some of the best minds in the industry - driving innovation, shaping best practices, and representing Deloitte at client and industry forums.

Required Qualifications

Minimum 8 years in infrastructure operations or IMS delivery, with at least 5 years leading multi-tower hybrid or complex enterprise environments.
Experience managing large-scale operations supporting ≥10,000 users or ≥$40M in managed revenue across compute, storage, network, virtualization, cloud, and end-user services.
Demonstrated success implementing AIOps frameworks, predictive analytics, or automation programs that improved SLA attainment, reduced incident volume, or delivered significant MTTR reductions.
Proven ability to lead multi-tower delivery teams across geographies, including infrastructure, automation, and observability specialists.
Budget oversight for large managed services portfolios ($40M+), with accountability for efficiency improvements and cost optimization.
Strong proficiency with infrastructure automation, observability, and AIOps-enabling tools (Terraform, Ansible, Prometheus, Grafana, ServiceNow, and AIOps platforms).
Ability to lead client communications and serve as the senior operational escalation point while maintaining 90% CSAT.
Travel up to 50% based on the work you do and the clients and industries/sectors you serve.
Limited immigration sponsorship may be available.

Preferred Qualifications

Experience modernizing legacy infrastructure environments into automation-enabled and AIOps-augmented operations for global enterprises.
Ability to identify and operationalize modernization initiatives, piloting at least one AI- or automation-enabled improvement annually.
Advanced certifications in cloud, infrastructure, automation, or service management frameworks (ITIL, PMP, AWS/Azure/GCP).
Strong executive presentation skills, with proven ability to articulate operational insights, predictive indicators, and modernization roadmaps to senior stakeholders.
Experience expanding managed services portfolios or contributing to revenue growth of at least $2M+ annually through new or enhanced offerings.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $144,000 to $265,000. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

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