Jobs in the United States

25+ jobs

Added 4 mins ago
EMC Laboratory Manager
Forrest Johnson
Knoxville, TN
AMS is a nuclear engineering services company based in Knoxville, Tennessee, with a mission to ensure the safe operation of the worldwide nuclear fleet. Founded in 1977 as a spinoff of Oak…
Added 4 mins ago
Sales Engineer
Forrest Johnson
Knoxville, TN
AMS is a nuclear engineering services company based in Knoxville, Tennessee, with a mission to ensure the safe operation of the worldwide nuclear fleet. Founded in 1977 as a spinoff of Oak…
Added 5 mins ago
FTS Network Services - Network Product Engineer
Fiserv
Greenwood Village, CO
Partner with infrastructure, security, application, architecture, operations, and engineering teams throughout the solution lifecycle, from requirements and design through implementation,…
Added 5 mins ago
Task Order Cybersecurity Lead MDX - SSFB
Amentum
Colorado Springs, CO
· Provide cyber security and security engineering support to multiple enclaves for the Command, Control, Battle Management and Communications (C2BMC) Task Order.
Added 5 mins ago
Account Manager II - Regional Enterprise Expansion
Lumen
Denver, CO
Conduct knowledgeable, high-level technical discussions with IT directors and other customer stakeholders while collaborating with solution engineering resources.
Added 22 mins ago
Global Head of Product Lifecycle & Launch Architecture - Diagnostic
Roche
Indianapolis, IN · Branchburg, NJ
An advanced degree holder, with a required Master's degree in Life Science, Engineering, Pharmacy, or a related subject, though a Ph.D. or MBA is highly preferred.
Added 37 mins ago
Customer Success Engagement Manager
Viaduct
Remote, United States
…you will work directly with our data science, product, and engineering teams to evolve our solution to fit customer needs and changing market…
Added 44 mins ago
Computer Vision & MLOps Engineer
Artidis
Houston, TX
…nanotechnology platform for rapid tissue analysis with a holistic data solution, Artidis® accelerates drug discovery, tissue engineering, and personalized treatment. Artidis® focuses its…
Added 53 mins ago
Senior Solution Architect
Children's Hospital
United States
The Senior Solution Architect leads the design and deployment of complex data solutions tailored to meet business objectives. This role includes selecting and implementing the right…
Added 1 hour ago
ENGR 100 GSI Winter 2027
University of Michigan
Ann Arbor, MI
Engineering 100 is an engineering student's first taste of what it is to be a practicing engineer! This project-based course simulates a real-world engineering environment. Each section…
Added 1 hour ago
Cloud Engineer III, Exposure Management (Hybrid, Sunnyvale)
CrowdStrike, Inc.
Sunnyvale, CA
This is a backend engineering position on the Spotlight platform team. You will design, build, and operate the cloud-native services and infrastructure that power CrowdStrike's endpoint…
Added 1 hour ago
Construction Sales Engineer
Siemens
Coeur d'Alene, ID
…qualification, collaborator mapping, competitive strategy, solution positioning, and pursuit…
Added 1 hour ago
Robotics Global Product Manager – Connected Care Solutions for Industrial Applications
ITRBT ABB Robotics Italy S.p.A.
Auburndale, MA
Identify industry challenges, operational pain points and emerging customer needs, translating them into portfolio requirements and solution roadmaps.
Added 1 hour ago
Product Marketing - Agents - Government
ElevenLabs
Remote, United States
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company - from engineering to growth to operations.
Added 1 hour ago
AI/ML Specialist Solution Architect (Early Talent)
Nebius
United States
…engineers with deep expertise across hardware and software engineering, as well as an in-house AI R&D…
Added 1 hour ago
SAP Technical Lead
Bunge
PB, IN
Define and govern SAP technical architecture, development standards, integration frameworks, and solution roadmaps.
Added 1 hour ago
Solutions Engineer
Jobgether
Remote, United States
…partner closely with sales, account management, product, and engineering teams to understand client challenges and design tailored solutions that deliver measurable value. You will combine…
Added 1 hour ago
Principal Engineer, Agentic AI
Jobgether
Remote, United States
…software products operate. Working within a lean, high-performing engineering team, you will help establish an agentic-first development culture, integrating autonomous AI workflows into…
Added 2 hours ago
Director of Geotechnical Engineering
Exodigo
Remote, United States
Exodigo is the leading underground mapping solution for non-intrusive discovery. Our platforms combine multi-sensor fusion, 3D imaging, and AI technologies to create complete, accurate…
Added 2 hours ago
Director of Geotechnical Engineering
Exodigo
Remote, United States
Exodigo is the leading underground mapping solution for non-intrusive discovery. Our platforms combine multi-sensor fusion, 3D imaging, and AI technologies to create complete, accurate…
Added 2 hours ago
Architectural Engineer
Vertiv
Pelzer, SC
Provide a detailed Schematic Design(SD), Detail Design(DD) and Construction Drawing(CD) narrative for architectural design aspects of the solution
Added 2 hours ago
Product Deployment Engineer, gTech Ads, Consumer Goods and Entertainment YouTube+
YouTube
New York, NY · Chicago, IL · Los Angeles, CA
…technical hand-overs and act as the strategic gatekeeper to the Ads Solution Engineering (ASE)…
Added 2 hours ago
GECX Sales Specialist, Healthcare and Life Sciences, Google Cloud
Google
New York, NY · Cambridge, MA · Chicago, IL
Experience working with cross-functional teams, including Product, Field Sales, Customer Engineering, Solution Architects to build business cases for transformation and accompanying plans…
Added 2 hours ago
Sr. Principal System Engineer - NATO IFC Lead
CORP-Corporate Office
United States
…our team of qualified, diverse individuals within our Systems Engineering organization, located in Rancho Bernardo, CA. In this role, you will perform as an Integrated Functional Capability…
Added 2 hours ago
Cybersecurity Architect
Jobgether
Remote, United States
At least 5 years of professional experience in cybersecurity, including enterprise security architecture, security engineering, or solution design.

Customer AI Solution Architect

Deloitte US · Atlanta, GA, United States · Austin, TX, United States · Baltimore, MD, United States · Boston, MA, United States · Charlotte, NC, United States · Chicago, IL, United States · Cincinnati, OH, United States · Cleveland, OH, United States · Columbus, OH, United States · Dallas, TX, United States · Denver, CO, United States · Detroit, MI, United States · Hartford, CT, United States · Houston, TX, United States · Indianapolis, IN, United States · Jacksonville, FL, United States · Kansas City, MO, United States · Las Vegas, NV, United States · Los Angeles, CA, United States · McLean, VA, United States · Miami, FL, United States · Milwaukee, WI, United States · Minneapolis, MN, United States · Morristown, NJ, United States · Nashville, TN, United States · New Orleans, LA, United States · NY, United States · Philadelphia, PA, United States · Pittsburgh, PA, United States · Portland, OR, United States · Raleigh, NC, United States · Richmond, VA, United States · Sacramento, CA, United States · San Diego, CA, United States · San Francisco, CA, United States · San Jose, CA, United States · Seattle, WA, United States · St. Louis, MO, United States · Stamford, CT, United States · Tampa, FL, United States · Tempe, AZ, United States

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Deloitte US

Customer AI Solution Architect

Atlanta, GA, United States
Austin, TX, United States
Baltimore, MD, United States
Boston, MA, United States
Charlotte, NC, United States
Chicago, IL, United States
Cincinnati, OH, United States
Cleveland, OH, United States
Columbus, OH, United States
Dallas, TX, United States
Denver, CO, United States
Detroit, MI, United States
Hartford, CT, United States
Houston, TX, United States
Indianapolis, IN, United States
Jacksonville, FL, United States
Kansas City, MO, United States
Las Vegas, NV, United States
Los Angeles, CA, United States
McLean, VA, United States
Miami, FL, United States
Milwaukee, WI, United States
Minneapolis, MN, United States
Morristown, NJ, United States
Nashville, TN, United States
New Orleans, LA, United States
NY, United States
Philadelphia, PA, United States
Pittsburgh, PA, United States
Portland, OR, United States
Raleigh, NC, United States
Richmond, VA, United States
Sacramento, CA, United States
San Diego, CA, United States
San Francisco, CA, United States
San Jose, CA, United States
Seattle, WA, United States
St. Louis, MO, United States
Stamford, CT, United States
Tampa, FL, United States
Tempe, AZ, United States

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Job details

Apply by: Jan 27, 2027
Posting language: English
Posted: Oct 27, 2026

Original job description

Lead the design and delivery of artificial intelligence (AI)-enabled customer experiences across marketing, commerce, sales, and service. As a Customer AI Solution Architect, you will help clients identify AI use cases, design solutions that align with front-office platforms and operating models, and guide delivery from prototypes to production. You will act as a senior individual contributor with client technology executives and architects while leading a Deloitte team of developers and engineers through delivery. You will also establish reusable architecture patterns and engineering standards that support delivery across programs. Recruiting for this role ends on January 27, 2027 Work you'll do As a Customer AI Solution Architect, you will be responsible for designing and delivering AI-enabled customer experiences from discovery through production. You will…

Architect agentic customer experiences for marketing, commerce, sales, and service, including customer assistants, conversational commerce, personalization, sales enablement, and support experiences.
Design agentic systems that address orchestration, planning, tool use, state management, retrieval, memory, model selection, routing, failure handling, and cost management; determine when agentic approaches add value over deterministic workflows.
Integrate AI solutions with front-office platforms and enterprise services using composable, headless, application programming interface (API)-led, and event-driven architectures; account for identity, consent, real-time data, security, and experience latency.
Embed oversight and safeguards through human approvals, escalation and override paths, scoped permissions, prompt-injection defenses, personally identifiable information (PII) handling, audit logging, and privacy and data-residency controls.
Lead architecture and security reviews with client stakeholders, resolve design issues, and coach technical teams on reference architectures, reusable patterns, and engineering standards.
Lead and manage a Deloitte team of developers and engineers: set technical direction, plan and assign work, run design and code reviews, manage delivery quality and risk, and develop team members through coaching and feedback.
Lead rapid prototypes and production delivery using AI-accelerated engineering practices; establish practices for AI evaluation, regression testing, observability, drift and latency monitoring, cost tracking, and continuous integration and continuous delivery (CI/CD); and partner with stakeholders to prioritize use cases, define AI-enabled and AI-native experiences, and connect delivery to business and customer outcomes.

A successful candidate would possess these skills:

Ability to work independently and collaborate as part of a team
Effective written and verbal communication skills
Meticulous attention to detail and quality of work product
Ability to build and sustain professional relationships
Ability to lead and manage technical teams, projects, or workstreams
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
Strong interpersonal skills and professional demeanor
Ability to meet deadlines
Ability to mentor and provide clear guidance to others

The Team Deloitte's Advertising, Marketing and Commerce team creates content and experiences that inspire action. We design and implement technology platforms for personalized marketing across all digital touchpoints, specializing in customer-centric B2B and B2C solutions. Our in-house agency engages customers throughout their journey, working on projects like AdTech, MarTech, campaign automation, CRM, and lead-to-loyalty orchestration. Join us to drive impactful customer interactions and business growth.

Qualifications

Required:

6+ years of experience architecting and delivering high-performance enterprise technology solutions (for example, web, mobile, commerce, CRM, or integration platforms), including work that predates generative AI.
Hands-on experience designing and delivering two or more artificial intelligence (AI) solutions or agentic systems deployed in production and used by real customers or employees, in one or more of marketing, commerce, sales, or service.
Hands-on experience designing agentic systems deployed in production that include orchestration, tool integration, retrieval augmented generation (RAG), context assembly, agent memory, model selection, routing, and failure handling.
Hands-on production experience with at least one agent framework, such as LangGraph, Google Agent Development Kit (ADK), Claude Agent Software Development Kit (SDK), or Amazon Bedrock AgentCore, and foundation-model application programming interfaces (APIs) for prompt and context engineering, structured outputs, tool use, prompt versioning, or model evaluation.
Hands-on experience integrating deployed AI solutions with enterprise platforms through APIs or event-driven architectures and addressing identity, consent, real-time data, security, privacy, and data-residency requirements.
Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
Limited immigration sponsorship may be available.

Preferred:

Experience designing conversational or agentic customer experiences that include brand-safety controls, trust controls, response-latency measurement, and customer-experience measurement.
Assess and benchmark software products, models, and technology options.
Experience measuring discoverability in AI-powered answer and discovery experiences.
Experience applying AI coding or design agents and agentic software development lifecycle (SDLC) practices with documented delivery-speed or quality measures.
Experience taking prototypes or pilots into production with adoption and operating plans.
Experience with customer data, identity resolution, and consent management for personalization and AI-driven decisions.
Experience presenting AI architecture choices and trade-offs to chief technology officers (CTOs), chief data officers (CDOs), or chief marketing officers (CMOs).

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $141,200 to $278,300. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. #Customer_US #AMC_US

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