Jobs in the United States

25+ jobs

Added 9 mins ago
Principal Architect
Akamai Technologies, Inc.
Tallahassee, FL
You will lead the evolution of Akamai's cloud infrastructure and platform services by driving key initiatives across multiple engineering teams. In this role, you will design foundational…
Added 9 mins ago
A
Knowledge Engineering Industry Leader Solution Architect - Insurance, CMT, or Retail
Accenture
St. Petersburg, FL · Orlando, FL · Miami, FL
- $163,000 to $434,000 USD / year
…to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We…
Added 31 mins ago
Lead Specialist, Technical Architect
Pearson
Jefferson City, MO
Lead Specialist, Technical Architect (Quality) - ExamDeveloper
Added 50 mins ago
Sr. Commercial Systems Analyst (Central Or Eastern time zone)
Distalmotion SA
Remote, United States
The Sr. Commercial Systems Analyst is the global architect of our global Sales and Marketing CRM (Salesforce/SFDC) and plays an integral part of designing commercial models, analysis, and…
Added 50 mins ago
Sr. Commercial Systems Analyst (Central Or Eastern time zone)
Distalmotion SA
Remote, United States
The Sr. Commercial Systems Analyst is the global architect of our global Sales and Marketing CRM (Salesforce/SFDC) and plays an integral part of designing commercial models, analysis, and…
Added 50 mins ago
Sr. Commercial Systems Analyst (Central Or Eastern time zone)
Distalmotion SA
Remote, United States
The Sr. Commercial Systems Analyst is the global architect of our global Sales and Marketing CRM (Salesforce/SFDC) and plays an integral part of designing commercial models, analysis, and…
Added 50 mins ago
Sr. Commercial Systems Analyst (Central Or Eastern time zone)
Distalmotion SA
Remote, United States
The Sr. Commercial Systems Analyst is the global architect of our global Sales and Marketing CRM (Salesforce/SFDC) and plays an integral part of designing commercial models, analysis, and…
Added 53 mins ago
Lead Solutions Architect - ServiceNow & API Integration (Secret)
Jobgether
Remote, United States
The Lead Solutions Architect will drive the design and delivery of secure technology integrations supporting complex federal healthcare operations. This role provides technical leadership…
Added 1 hour ago
US Distribution Executive Director
Genentech, Inc.
United States
…a senior executive to build and share an inspiring vision, lead teams to do their best work, and be a catalyst for change and world-class…
Added 2 hours ago
Solutions Architect - Networking
DataVizion
Urbandale, IA
DataVizion is hiring a Solutions Architect to lead the design, sale, and delivery handoff of network and security solutions for our clients. The stack is HPE Aruba Networking (AOS-CX, Aruba…
Added 3 hours ago
Enterprise Architect SNOWFLAKE REQUIRED
David's Bridal
United States
David’s Bridal is seeking an experienced Enterprise Architect to define and govern the technology roadmap and architectural standards across the organization. This role operates at a…
Added 3 hours ago
BS
Infrastructure and Operations Principal Architect, ITD
Brookhaven Science Associates, LLC
Upton, NY
- $126,000 to $222,500 USD / year
…hands-on experience operating production services, the Principal Architect helps shape strategic roadmaps, advances infrastructure-as-code practices, and raises engineering maturity across…
Added 4 hours ago
Senior Cloud Security Engineer
Altera Corporation
San Jose, CA
The Senior Cloud Security Engineer is a hands-on technical lead responsible for designing, implementing, and improving security across the organization’s Microsoft Azure and Amazon Web…
Added 4 hours ago
Inside Presales System Engineer
Hewlett Packard Enterprise
Durham, NC
The Presales Systems Consultant serves as a trusted technical advisor supporting HPE Networking Account Managers, Channel Partners, and customers throughout the sales cycle. This role is…
Added 4 hours ago
Inside Presales Systems Engineer
Hewlett Packard Enterprise
Durham, NC
The Presales Systems Consultant serves as a trusted technical advisor supporting HPE Networking Account Managers, Channel Partners, and customers throughout the sales cycle. This role is…
Added 4 hours ago
QT
Program Manager
Quantum Technology Group
NC
- $121,000 to $125,000 USD / year
Lead Phase Gate Reviews, Quarterly Program Reviews, and recurring status meetings; track actions, risks, and issues to closure.
Added 4 hours ago
Senior Developer - Full Stack
Cydcor
Remote, United States
Software Engineering · Agoura Hills, CA (in-office)
Added 5 hours ago
Lead Specialist, Solution Architect
Pearson
Trenton, NJ
Description - Shape the architecture behind Pearson’s OnVUE online proctored testing platform, guiding multiple engineering teams as they modernise secure, scalable and reliable assessment…
Added 6 hours ago
Forward Deployed Engineer - (East coast based)
CrewAI
Remote, United States
Lead the technical integration of CrewAI's products into customers’ systems, including API integrations, data pipelines, and custom workflows.
Added 6 hours ago
C
Senior Google AI Engineer
Credence
Remote, United States
- $150,000 to $190,000 USD / year
We have an immediate need for a highly skilled Senior Google AI Engineer. We are growing our Google Cloud AI engineering capability to support our Department of War (DoW) programs. You will…
Added 6 hours ago
C
Program Manager B-52 (WBD) - (Part-Time) - 01.3.11
Credence
Tinker Air Force Base, OK
- Part-time
Apply knowledge and experience in acquisition program management policies and procedures to USAF systems, subsystems, and equipment procurement activities, post-award project/program…
Added 6 hours ago
C
Senior Application Programmer
Credence
McLean, VA
- $130,000 to $150,000 USD / year
Bachelor's degree in Computer Science, Information Systems, Engineering, Information Technology, or a related field.
Added 6 hours ago
Senior Network Architect SME - Top Secret Clearance REQUIRED
Akima, LLC
Alexandria, VA
Senior Network Architect SME shall serve as the expert knowledge for the architectural design, development, and deployment of the enterprise's overall systems. SME should have proven…
Added 7 hours ago
Staff Systems Engineer (Redondo Beach CA)
Northrop Grumman
El Segundo
Seeking a EMI/EMC Systems Engineer to serve as the subject matter expert (SME) and technical lead for Electromagnetic Interference (EMI), Electromagnetic Compatibility (EMC), and E3…
Added 7 hours ago
Group Manager, Water Resources Engineering
CP Engineers
Remote, United States
We are seeking a Group Manager for our Water and Wastewater team with 15+ years of experience to lead the planning, design, and construction of water and wastewater infrastructure projects.…

Customer AI Solution Architect

Deloitte US · Atlanta, GA, United States · Austin, TX, United States · Baltimore, MD, United States · Boston, MA, United States · Charlotte, NC, United States · Chicago, IL, United States · Cincinnati, OH, United States · Cleveland, OH, United States · Columbus, OH, United States · Dallas, TX, United States · Denver, CO, United States · Detroit, MI, United States · Hartford, CT, United States · Houston, TX, United States · Indianapolis, IN, United States · Jacksonville, FL, United States · Kansas City, MO, United States · Las Vegas, NV, United States · Los Angeles, CA, United States · McLean, VA, United States · Miami, FL, United States · Milwaukee, WI, United States · Minneapolis, MN, United States · Morristown, NJ, United States · Nashville, TN, United States · New Orleans, LA, United States · NY, United States · Philadelphia, PA, United States · Pittsburgh, PA, United States · Portland, OR, United States · Raleigh, NC, United States · Richmond, VA, United States · Sacramento, CA, United States · San Diego, CA, United States · San Francisco, CA, United States · San Jose, CA, United States · Seattle, WA, United States · St. Louis, MO, United States · Stamford, CT, United States · Tampa, FL, United States · Tempe, AZ, United States

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Deloitte US

Customer AI Solution Architect

Atlanta, GA, United States
Austin, TX, United States
Baltimore, MD, United States
Boston, MA, United States
Charlotte, NC, United States
Chicago, IL, United States
Cincinnati, OH, United States
Cleveland, OH, United States
Columbus, OH, United States
Dallas, TX, United States
Denver, CO, United States
Detroit, MI, United States
Hartford, CT, United States
Houston, TX, United States
Indianapolis, IN, United States
Jacksonville, FL, United States
Kansas City, MO, United States
Las Vegas, NV, United States
Los Angeles, CA, United States
McLean, VA, United States
Miami, FL, United States
Milwaukee, WI, United States
Minneapolis, MN, United States
Morristown, NJ, United States
Nashville, TN, United States
New Orleans, LA, United States
NY, United States
Philadelphia, PA, United States
Pittsburgh, PA, United States
Portland, OR, United States
Raleigh, NC, United States
Richmond, VA, United States
Sacramento, CA, United States
San Diego, CA, United States
San Francisco, CA, United States
San Jose, CA, United States
Seattle, WA, United States
St. Louis, MO, United States
Stamford, CT, United States
Tampa, FL, United States
Tempe, AZ, United States

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Job details

Apply by: Jan 27, 2027
Posting language: English
Posted: Oct 27, 2026

Original job description

Lead the design and delivery of artificial intelligence (AI)-enabled customer experiences across marketing, commerce, sales, and service. As a Customer AI Solution Architect, you will help clients identify AI use cases, design solutions that align with front-office platforms and operating models, and guide delivery from prototypes to production. You will act as a senior individual contributor with client technology executives and architects while leading a Deloitte team of developers and engineers through delivery. You will also establish reusable architecture patterns and engineering standards that support delivery across programs. Recruiting for this role ends on January 27, 2027 Work you'll do As a Customer AI Solution Architect, you will be responsible for designing and delivering AI-enabled customer experiences from discovery through production. You will…

Architect agentic customer experiences for marketing, commerce, sales, and service, including customer assistants, conversational commerce, personalization, sales enablement, and support experiences.
Design agentic systems that address orchestration, planning, tool use, state management, retrieval, memory, model selection, routing, failure handling, and cost management; determine when agentic approaches add value over deterministic workflows.
Integrate AI solutions with front-office platforms and enterprise services using composable, headless, application programming interface (API)-led, and event-driven architectures; account for identity, consent, real-time data, security, and experience latency.
Embed oversight and safeguards through human approvals, escalation and override paths, scoped permissions, prompt-injection defenses, personally identifiable information (PII) handling, audit logging, and privacy and data-residency controls.
Lead architecture and security reviews with client stakeholders, resolve design issues, and coach technical teams on reference architectures, reusable patterns, and engineering standards.
Lead and manage a Deloitte team of developers and engineers: set technical direction, plan and assign work, run design and code reviews, manage delivery quality and risk, and develop team members through coaching and feedback.
Lead rapid prototypes and production delivery using AI-accelerated engineering practices; establish practices for AI evaluation, regression testing, observability, drift and latency monitoring, cost tracking, and continuous integration and continuous delivery (CI/CD); and partner with stakeholders to prioritize use cases, define AI-enabled and AI-native experiences, and connect delivery to business and customer outcomes.

A successful candidate would possess these skills:

Ability to work independently and collaborate as part of a team
Effective written and verbal communication skills
Meticulous attention to detail and quality of work product
Ability to build and sustain professional relationships
Ability to lead and manage technical teams, projects, or workstreams
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
Strong interpersonal skills and professional demeanor
Ability to meet deadlines
Ability to mentor and provide clear guidance to others

The Team Deloitte's Advertising, Marketing and Commerce team creates content and experiences that inspire action. We design and implement technology platforms for personalized marketing across all digital touchpoints, specializing in customer-centric B2B and B2C solutions. Our in-house agency engages customers throughout their journey, working on projects like AdTech, MarTech, campaign automation, CRM, and lead-to-loyalty orchestration. Join us to drive impactful customer interactions and business growth.

Qualifications

Required:

6+ years of experience architecting and delivering high-performance enterprise technology solutions (for example, web, mobile, commerce, CRM, or integration platforms), including work that predates generative AI.
Hands-on experience designing and delivering two or more artificial intelligence (AI) solutions or agentic systems deployed in production and used by real customers or employees, in one or more of marketing, commerce, sales, or service.
Hands-on experience designing agentic systems deployed in production that include orchestration, tool integration, retrieval augmented generation (RAG), context assembly, agent memory, model selection, routing, and failure handling.
Hands-on production experience with at least one agent framework, such as LangGraph, Google Agent Development Kit (ADK), Claude Agent Software Development Kit (SDK), or Amazon Bedrock AgentCore, and foundation-model application programming interfaces (APIs) for prompt and context engineering, structured outputs, tool use, prompt versioning, or model evaluation.
Hands-on experience integrating deployed AI solutions with enterprise platforms through APIs or event-driven architectures and addressing identity, consent, real-time data, security, privacy, and data-residency requirements.
Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
Limited immigration sponsorship may be available.

Preferred:

Experience designing conversational or agentic customer experiences that include brand-safety controls, trust controls, response-latency measurement, and customer-experience measurement.
Assess and benchmark software products, models, and technology options.
Experience measuring discoverability in AI-powered answer and discovery experiences.
Experience applying AI coding or design agents and agentic software development lifecycle (SDLC) practices with documented delivery-speed or quality measures.
Experience taking prototypes or pilots into production with adoption and operating plans.
Experience with customer data, identity resolution, and consent management for personalization and AI-driven decisions.
Experience presenting AI architecture choices and trade-offs to chief technology officers (CTOs), chief data officers (CDOs), or chief marketing officers (CMOs).

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $141,200 to $278,300. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. #Customer_US #AMC_US

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