Jobs in the United States

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Added 21 mins ago
Architectural Engineer
Vertiv
Pelzer, SC
Serve as Architectural Engineer (AE) to provide conceptual and detailed design of building architecture in post sales stage.
Added 42 mins ago
Senior Mission Operations Engineer
Blue Origin Personnel, LLC
Reston, VA · Denver, CO
As a Senior Mission Operations Engineer, you will serve as the Mission Operations Lead for a deep space mission that will cruise to Mars, insert into orbit, and then serve for years as a…
Added 43 mins ago
Lead Platform Engineer
The Guardian Life Insurance Company of America
NY
We are looking for a Lead Platform Engineer to improve the engineering experience across Guardian by identifying opportunities, partnering with engineering teams, and delivering reusable…
Added 1 hour ago
Senior Electrical Engineer
Devens
Devens, MA
The Senior Electrical Engineer, Site Infrastructure serves as a technical owner and subject-matter expert for the site's critical electrical infrastructure. This individual will own and…
Added 1 hour ago
Digital Support Engineer
Roche Diagnostics Corporation
United States
Responsible for the management of remote and/or on-site installation of IT product solutions at a customer site
Added 1 hour ago
Digital Solutions Engineer
Roche Diagnostics Corporation
United States
Responsible for the management of remote and/or on-site installation of IT product solutions at a customer site
Added 1 hour ago
Senior Engineer, Water
Samsung Austin Semiconductor, LLC.
1530 FM 973 Taylor, TX
As a Senior Engineer, Water, see roles and responsibilities below.
Added 1 hour ago
Engineer, Analysis Engineering
Samsung Austin Semiconductor, LLC.
Austin, TX
As an Engineer, Analysis Engineering, see roles and responsibilities below.
Added 1 hour ago
Program Manager (DC/MD/VA)
EMCOR Government Services, Inc.
DC
…is designated as Key Personnel and serves as the senior on-site EMCOR representative with overall responsibility for contract performance, customer satisfaction, operational excellence,…
Added 1 hour ago
FN
LBNF/DUNE Internship in South Dakota
Fermi National Accelerator Laboratory
Lead, SD
- $20 USD / hour
…is interested in working at a major underground construction project. Eligible students must be enrolled in a four-year college or university in the United States. This internship provides…
Added 1 hour ago
Release Train Engineer
Regions Bank
Charlotte, NC · Birmingham, AL · Atlanta, GA
Bachelor's degree in Computer Science or a related field and ten (10) years of experience as a Release Train Engineer, Scrum Master, Product Owner, or Agile Project/Program Manager
Added 2 hours ago
T
Lead Construction Services Professional - Transportation | Highway & Bridge
TKDA
Bloomington, MN
- $110,000 to $145,000 USD / year
…and you will collaborate with technical group managers and project managers to coordinate project assignments, schedules, and resources across concurrent projects. You will set clear…
Added 2 hours ago
T
Construction Services Inspector / Field Engineer
TKDA
Bloomington, MN
- $67,500 to $84,999 USD / year
Trade the cubicle for the job site and see your work become roads and bridges Minnesotans drive every day. If you enjoy new challenges and want to grow your career at an employee-owned…
Added 3 hours ago
Field Engineer
LC Development Services, LLC
Charleston, SC
As a Field Engineer I, you provide on-site technical oversight and engineering support that keeps LC’s land development and construction projects moving On Time, On Budget, On Brand, and On…
Added 4 hours ago
Enterprise Applications Engineer
United Imaging North America
United States
We are seeking a proactive and technically skilled Enterprise Applications Engineer to support, maintain, and enhance business-critical applications across our North American operations.
Added 4 hours ago
Automation Engineer
Colgate-Palmolive Company
Piscataway, NJ
As an Automation Engineer reporting to the Director of Production Control and Automation within our enterprise service management team, you will lead the delivery of automation, monitoring…
Added 4 hours ago
Microsoft 365 Engineer
University Hospitals Career Section
Cleveland, OH · Shaker_Heights, OH
Participates with Project Management Office (PMO) representatives and IT&S Technology Architects/Senior engineers to implement new projects and service requests.
Added 4 hours ago
DG
Structural Engineer
DH Glabe & Associates
Denver, CO
- $75,000 to $110,000 USD / year
We are currently in search of an individual to fill the position of Structural Engineer. A candidate who has experience performing structural design and investigation of heavy civil…
Added 4 hours ago
Principal Electrical & Electronics (E&E) Engineer – Test Solutions – Onsite (Tewksbury/Andover, MA)
RTX Corporation
tewksbury, MA
This position is for a Principal Electrical Engineer with at least eight (8) years of professional experience. If you enjoy working in hands-on multidisciplinary teams, the Test Solutions…
Added 4 hours ago
Senior Electrical & Electronics (E&E) Engineer - Test Solutions – Onsite (Tewksbury/Andover, MA)
RTX Corporation
tewksbury, MA
This position is for a Senior Electrical Engineer with at least five (5) years of professional experience. If you enjoy working in hands-on multidisciplinary teams, the Test Solutions team…
Added 5 hours ago
AE
Campus Graduate Masters Summer Internship Program - 2027 AI Engineer, Enterprise Technology Services- Phoenix, AZ
American Express
Phoenix, AZ
- $24.05 to $63 USD / hour
At American Express, we empower future technologists to learn, innovate, and make an impact from day one. As an AI Engineer Intern in Enterprise Technology Services, you’ll join a 10-week…
Added 5 hours ago
AE
Campus Graduate Masters Summer Internship Program - 2027 Software Engineer, Enterprise Technology Services- Phoenix, AZ
American Express
Phoenix, AZ
- $24.05 to $63 USD / hour
At American Express, we empower future technologists to learn, innovate, and make an impact from day one. As a Software Engineer Intern, you’ll join a 10-week Summer Internship Program and…
Added 6 hours ago
A
Supplier Quality Engineer
Actalent
Moorpark, CA
- $110,000 to $150,000 USD / year
…and other highly regulated industries. The Supplier Quality Engineer works closely with cross-functional teams, including Engineering, Operations, Procurement, Quality, and receiving…
Added 6 hours ago
A
Signals Discipline Lead
AECOM
Pittsburgh, PA
- $160,000 to $200,000 USD / year
…investigations under the guidance of senior engineering staff or project…
Added 6 hours ago
IEC Engineer
Valiant Solutions, LLC
Springfield, VA, VA
Eight (8) years' experience as a Systems Engineer supporting complex, multi-site enterprise-scale environments.

Deloitte US

Application Support Manager (SRE)

Dallas, TX, United States

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Job details

Apply by: Nov 14, 2026
Experience: 7+ years of experience in application support, site reliability engineering, or production operations for business-critical systems in a client facing consultant role
Posting language: English
Posted: Oct 29, 2026

Original job description

Position Overview Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an Application Support Engineer, you will have the ability to share new ideas and collaborate on high-impact projects supporting mission-critical financial services initiatives - without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. The Project Talent Model (PTM) is a talent model tailored specifically for long-term, onsite client service delivery. Recruiting for this role ends on 11/14/2026. Work You'll Do / Responsibilities This managed services role supports a large technology client through Deloitte’s Engineering as a Service offering within AI & Engineering. You’ll lead round-the-clock production support and reliability engineering for business-critical applications - guiding engineers, owning escalations and service quality, and partnering with client teams to improve stability, responsiveness, and recovery. What you’ll do

Lead tiered production support and prioritize daily operational work.
Coordinate major-incident diagnosis, communications, restoration, and post-incident reviews.
Oversee incident, problem, change, and release processes in line with ITIL-style practices and client policy.
Define and monitor service-level indicators and objectives; use observability tools to identify issues early.
Lead automation of repetitive work to improve recovery times and team efficiency.
Partner with application, platform, security, and business teams on resiliency, capacity planning, and disaster recovery readiness.
Coach engineers, manage on-call coverage, and report service performance to client and Deloitte leaders.

A successful candidate would possess these skills:

Ability to work independently and collaborate as part of a team
Effective written and verbal communication skills
Meticulous attention to detail and quality of work product
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
Strong interpersonal skills and professional demeanor
Ability to meet deadlines

The Team AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated and verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology and data platforms. Our delivery models are tailored to meet each client's unique requirements. Engineering as a Service provides complete design, implementation, and technology operations, leveraging our core engineering expertise. We transform engineering teams, modernize technology, and deliver complex programs with a product engineering approach. Our flexible delivery models - traditional teams, pools, or pods - are tailored to each client's needs, offering engineering-led advisory, implementation, and operational capabilities to accelerate innovation.

Qualifications

Required

7+ years of experience in application support, site reliability engineering, or production operations for business-critical systems in a client facing consultant role
4+ years leading or mentoring technical teams and serving as an incident escalation point.
3+ years applying ITIL or equivalent service-management practices and using an IT service management tool.
3+ years using monitoring and observability platforms and scripting for automation (e.g., Python or shell).
4+ years working with a public cloud platform (AWS, Azure, or GCP) and CI/CD practices.
5+ years communicating effectively with technical and business stakeholders.
Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related technical discipline, and/or equivalent professional experience.
Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve.
Must be able to work in a Hybrid model – minimum of 3 days onsite at the client location in Dallas, TX.

For individuals assigned and/or hired to work in Dallas, Texas, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to Dallas, Texas and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $107900 to $163200. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

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More about this job

Skills

Support managers
Recruitment
ITIL
Monitor customer service
Implement ICT recovery system
Work independently
Communication skills
Attention to detail
Interpersonal skills
Meet deadlines
Coaching
IT service management
Python
AWS
Microsoft Azure
Google Cloud
CI/CD
Computer science
Computer technology
Hybrid model

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