Jobs in the United States

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Added 2 mins ago
Senior Product Manager
Flexcar
MA
…executing across whichever combination of engineering, design, operations, and cross-functional partners the problem requires, and reading out on…
Added 14 mins ago
Area Manager - Southeast
Jobgether
Remote, United States
We are seeking an experienced Area Manager to lead regional sales, engineering, and revenue growth initiatives across the Southeast. In this role, you will oversee commercial operations and…
Added 57 mins ago
Sr. Director of Operations
(Cts) Crown Texas, Llc
TX
Reporting to the General Manager the Sr. Director, Operations /Utilities Business who is in charge of managing day-to-day operations and core functions of operations to achieve and maintain…
Added 1 hour ago
Senior Product Manager
Flexcar
MA
…executing across whichever combination of engineering, design, operations, and cross-functional partners the problem requires, and reading out on…
Added 1 hour ago
Senior Business Recruiter
Varda Space Industries
El Segundo, CA
Low Earth orbit is open for business. Varda is accelerating the development of commercial space infrastructure, from in-orbit pharmaceutical processing to reliable and economical reentry…
Added 1 hour ago
BR
Business Operations Associate
Basis Research Institute
New York, NY
- $50 to $70 USD / hour
- Scale the business operations infrastructure. Build the CRM, templates, automations and reporting that let a small team handle many deals, using AI tools wherever they help.
Added 1 hour ago
AE
Campus Graduate Masters Summer Internship Program - 2027 AI Engineer, Enterprise Technology Services- Phoenix, AZ
American Express
Phoenix, AZ
- $24.05 to $63 USD / hour
…competitive differentiation with speed. We support the delivery and operations of technology, digital, and data capabilities, platforms, and services globally. Specifically, our team is…
Added 2 hours ago
Senior VDI Engineer
Valiant Solutions, LLC
St. Louis, MO
…innovative design, engineering, procurement, implementation, operations, sustainment, and disposal of user-facing and data center information technology (IT) services across multiple…
Added 2 hours ago
Senior Systems Administrator (College Support)
Valiant Solutions, LLC
Springfield, VA
…innovative design, engineering, procurement, implementation, operations, sustainment, and disposal of user-facing and data center information technology (IT) services on multiple networks…
Added 2 hours ago
Account Manager
Baselayer
NY
…real, who's behind them, and whether they're a risk, runs on infrastructure from the 1980s. We're rebuilding that layer from…
Added 2 hours ago
K
Safety Manager - Infrastructure Construction
Kiewit
Portsmouth, NH
- $130,000 to $146,000 USD / year
…programs which reinforce our commitment to safety. As a Safety Manager, you will report to Project Safety Manager. Your primary responsibilities centers on the successful implementation and…
Added 3 hours ago
Stockkeeper B
Lincoln Electric
Mentor, OH
Added 3 hours ago
Voice & Video Specialist - IT Networks
FirstEnergy Corp
Akron, OH
…Video and Cisco Unified Communications technologies. * Network infrastructure to include converged IP networks, Routers, Switches, and Voice Gateways. * Participating in LAN projects to…
Added 3 hours ago
Supervisor OT Network Security - Cyber Security & TSOC
FirstEnergy Corp
Akron, OH
…opportunities. This position is within FirstEnergy's Cyber Security Operations and reports to the Manager of Cyber Security Technologies. We're looking for a strategic, technically skilled…
Added 3 hours ago
Cyber Security Systems Administrator - Cyber Security & TSOC - Akron FirstEnergy Headquarters
FirstEnergy Corp
Akron, OH
…opportunities. This position is within FirstEnergy's Cyber Security Operations and reports to the Manager of TSOC Technologies. As a Cyber Security Engineer supporting the Transmission…
Added 3 hours ago
Stockkeeper B
Lincoln Electric
Cleveland, OH
Added 3 hours ago
Set Up A Supervisor
Lincoln Electric
Cleveland, OH
Added 3 hours ago
Stockkeeper B
Lincoln Electric
Cleveland, OH
Added 3 hours ago
Stockkeeper B
Lincoln Electric
Cleveland, OH
Added 3 hours ago
Senior Manager, Business Continuity & Resilience
Reynolds & Reynolds
Dayton, OH
Reynolds and Reynolds is looking for a Senior Manager of Business Continuity & Resilience to lead and strengthen our company-wide business continuity and operational resilience program. In…
Added 4 hours ago
Application Manager, FCCS
Mission Critical Group
Remote, United States
…accelerates time-to-power and delivers scalable, resilient infrastructure for mission critical environments. By integrating engineering, manufacturing, modular deployment, and lifecycle…
Added 4 hours ago
A
Project Manager
Actalent
Raleigh, NC
- $110,000 to $140,000 USD / year
Job Title: Construction Project Manager Heavy Civil / Infrastructure / Site DevelopmentJob DescriptionThe Construction Project Manager leads small- to mid-sized heavy civil, infrastructure,…
Added 5 hours ago
Supervisory IT Specialist (Security)
Centers for Medicare & Medicaid Services
Woodlawn, MD
Added 5 hours ago
Learning Partner
S&P Global
New York, NY
…the right mix of learning, tools, AI-enabled approaches and manager reinforcement. The role operates globally across Analytical, Commercial and Operations populations in the Americas, EMEA…
Added 5 hours ago
RH
Financial Systems Manager NetSuite
Robert Half
Houston, TX
- $130,000 to $160,000 USD / year
…significant PE commitment is looking for a Senior Financial Systems Manager that is well versed in NetSuite. This client in the infrastructure space is well position for growth. This…

Deloitte US

Application Support Manager (SRE)

Dallas, TX, United States

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Job details

Apply by: Nov 14, 2026
Experience: 7+ years of experience in application support, site reliability engineering, or production operations for business-critical systems in a client facing consultant role
Posting language: English
Posted: Oct 29, 2026

Original job description

Position Overview Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an Application Support Engineer, you will have the ability to share new ideas and collaborate on high-impact projects supporting mission-critical financial services initiatives - without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. The Project Talent Model (PTM) is a talent model tailored specifically for long-term, onsite client service delivery. Recruiting for this role ends on 11/14/2026. Work You'll Do / Responsibilities This managed services role supports a large technology client through Deloitte’s Engineering as a Service offering within AI & Engineering. You’ll lead round-the-clock production support and reliability engineering for business-critical applications - guiding engineers, owning escalations and service quality, and partnering with client teams to improve stability, responsiveness, and recovery. What you’ll do

Lead tiered production support and prioritize daily operational work.
Coordinate major-incident diagnosis, communications, restoration, and post-incident reviews.
Oversee incident, problem, change, and release processes in line with ITIL-style practices and client policy.
Define and monitor service-level indicators and objectives; use observability tools to identify issues early.
Lead automation of repetitive work to improve recovery times and team efficiency.
Partner with application, platform, security, and business teams on resiliency, capacity planning, and disaster recovery readiness.
Coach engineers, manage on-call coverage, and report service performance to client and Deloitte leaders.

A successful candidate would possess these skills:

Ability to work independently and collaborate as part of a team
Effective written and verbal communication skills
Meticulous attention to detail and quality of work product
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
Strong interpersonal skills and professional demeanor
Ability to meet deadlines

The Team AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated and verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology and data platforms. Our delivery models are tailored to meet each client's unique requirements. Engineering as a Service provides complete design, implementation, and technology operations, leveraging our core engineering expertise. We transform engineering teams, modernize technology, and deliver complex programs with a product engineering approach. Our flexible delivery models - traditional teams, pools, or pods - are tailored to each client's needs, offering engineering-led advisory, implementation, and operational capabilities to accelerate innovation.

Qualifications

Required

7+ years of experience in application support, site reliability engineering, or production operations for business-critical systems in a client facing consultant role
4+ years leading or mentoring technical teams and serving as an incident escalation point.
3+ years applying ITIL or equivalent service-management practices and using an IT service management tool.
3+ years using monitoring and observability platforms and scripting for automation (e.g., Python or shell).
4+ years working with a public cloud platform (AWS, Azure, or GCP) and CI/CD practices.
5+ years communicating effectively with technical and business stakeholders.
Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related technical discipline, and/or equivalent professional experience.
Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve.
Must be able to work in a Hybrid model – minimum of 3 days onsite at the client location in Dallas, TX.

For individuals assigned and/or hired to work in Dallas, Texas, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to Dallas, Texas and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $107900 to $163200. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

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More about this job

Skills

Support managers
Recruitment
ITIL
Monitor customer service
Implement ICT recovery system
Work independently
Communication skills
Attention to detail
Interpersonal skills
Meet deadlines
Coaching
IT service management
Python
AWS
Microsoft Azure
Google Cloud
CI/CD
Computer science
Computer technology
Hybrid model

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