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Added 1 min ago
Senior Staff Software Engineer
ServiceNow
Santa Clara, CA
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 2 mins ago
AB
Field Service Technician - Remote
AMF Bakery Systems
Richmond, VA
- $38 to $48 USD / hour
· Support 1st Line Support Engineer to resolve customer issues over the phone/in person as needed.
Added 2 mins ago
AB
Field Service Technician - Remote
AMF Bakery Systems
Richmond, VA
- $38 to $48 USD / hour
· Support 1st Line Support Engineer to resolve customer issues over the phone/in person as needed.
Added 3 mins ago
Head of Forward Deployed Engineering
Newcode.ai
Chicago, IL
Client delivery takes place in pods comprising a senior legal engineer, a forward-deployed engineer, and an account manager focused on retention and expansion. The senior legal engineer…
Added 4 mins ago
AI Engineer
Blue Cross and Blue Shield of Massachusetts, Inc.
United States
We are looking for an AI Engineer to join our AI Engineering team focused on designing, building, and deploying intelligent AI assistants powered by Google Cloud Platform (GCP) and Vertex…
Added 4 mins ago
Development Manager, Amazon Cloud Management Frameworks
Amazon.com Services LLC
Seattle, WA
- 3+ years of Software Engineer, Software Developer, or related occupational experience
Added 5 mins ago
Outside Commercial Sales Representative-Must Have Entry Door Experience
DH Pace
Houston, TX
…makers to professionally present our commercial entry door product lines in an effort to engineer a door solution for customers such as schools, hospitals, industrial buildings, and…
Added 5 mins ago
Fuels Engineer
Chevron U.S.A. Inc. - Chevron Global Downstream
Richmond, CA
Chemical, oil, & gas process or product research. Includes work focused on creating something that doesn't exist yet or solving problems that require an extended period of study. Includes…
Added 5 mins ago
Sr. Presales Systems Engineer
Forescout Technologies Inc.
United States
Forescout has an excellent opportunity for a strategic and business-focused Sr. Presales Systems Engineer to join our high-energy, multi-cultural, world-changing team. As the Sr. Presales…
Added 5 mins ago
Director, Technical Program Management, Manufacturing and Industrial Engineering
Google
Sunnyvale, CA · New York, NY
…Infrastructure (GGI), our team defines the modular technical product and serves as the accountable business owner for industrializing and landing modular capacity…
Added 5 mins ago
A
Manufacturing Engineer
adecco
Corry, PA
- $70,000 USD / year
Adecco is currently seeking an experienced full-time Manufacturing Engineer on 1st shift in Corry Pa(6am to 4:30pm/Monday thru Thursday). The ideal candidate will be responsible for…
Added 5 mins ago
A
Senior Quality Engineer - DIRECT HIRE
adecco
Devens, MA
- $85,000 to $130,000 USD / year
The Senior Quality Engineer is responsible for leading, developing, and maintaining the site’s quality validation, product qualification, and risk management programs, ensuring alignment…
Added 7 mins ago
Project Engineer - Manufacturing
Vermeer Corporation
Pella, IA
…Vermeer products? In this role you will collaborate with teams in Product Engineering, Sales, Service, Procurement, Human Resources, and Finance. Whether influencing safety, capital,…
Added 10 mins ago
Application Engineer
Novaspect, Inc.
Schaumburg, IL
…solutions, is currently offering an opportunity for an Application Engineer to join our fast-paced, customer-oriented valve sales team. The successful candidate will assist in all stages of…
Added 10 mins ago
DT
Senior Test Engineer - Woburn, MA
Davidson Technologies, Inc.
Woburn, MA
- $187,000 to $214,000 USD / year
Davidson is seeking a Senior Test Engineer in Woburn, MA
Added 11 mins ago
MD
Stationary Operations Engineer 3rd Shift- Alexandria, VA
M.C. Dean, Inc
Alexandria, VA
- $43.57 to $54.47 USD / hour
The Stationary Operations Engineer is responsible for overseeing and maintaining all stationary equipment within our facility, ensuring its optimal operation and safety. This role requires…
Added 11 mins ago
DT
Principal Systems Engineer - Woburn, MA
Davidson Technologies, Inc.
Woburn, MA
- $187,000 to $213,000 USD / year
Davidson is seeking a Principal Systems Engineer in Woburn, MA
Added 11 mins ago
Full Stack Engineer
Pogo Technologies, Inc.
Remote, United States
- Build and own user-facing product features from idea to production
Added 13 mins ago
Quality Engineer
Fairbanks Morse Defense
Beloit, WI
Fairbanks Morse Defense is seeking a high-caliber Supplier Quality Engineer to champion our cross-functional supplier quality. In this critical role, you will evaluate supplier capabilities…
Added 14 mins ago
V
Senior Software Engineer
Virtru
Washington, DC
- $190,000 to $250,000 USD / year
As a Software Engineer in the Delivery Engineering organization, you'd be helping to build a founder team focused on making these deployments simple, easy, and fast. You will be the…
Added 14 mins ago
System Safety Engineer SAFE
Point Blank Enterprises
Tempe, AZ
Safe, Inc. is a highly specialized product development, engineering, and technology research firm based in Tempe, Arizona, focused on crashworthiness, aviation safety, and crew…
Added 15 mins ago
Rail Operator
Quantix SCS LLC
Rincon, GA
Immediately acknowledge and/or accept responsibility for damage to product, equipment, etc & Responsible for taking direction from Supervisor and or Rail Coordinator.
Added 18 mins ago
Senior Energy Engineer
ICF Resources, LLC
Houston, TX
…State, and local governmental agencies. We are seeking an Energy Engineer to support multiple energy efficiency programs in Texas and…
Added 19 mins ago
Field Engineer I- Structured Cable
IES Communications
sterling, VA
Job Summary: The Field Engineer I - Structured Cabling will be able to install and operate most types of low-voltage/structured cabling systems and equipment. General Job Duties and…
Added 21 mins ago
Gasoline Engine Calibration Engineer
Stellantis
Chelsea, MI
The engineer will evaluate new engine and after treatment hardware and technology for future applications and analyze, plan, and solve complex system problems as they relate to calibration…

Closed listing

Dell

Technical Support Engineer 2

TX, United States

The salary range for this position is $69,840 - $96,030.

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: The salary range for this position is $69,840 - $96,030.
Experience: 3-5 years of experience integrating and troubleshooting a broad range of technologies, including Servers, Storage, and Networking in a datacenter environment
Posting language: English
Posted: Nov 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

Technical Support Engineer 2 – Dell & Nvidia AI Networking At Dell Technologies, world-class service doesn’t end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge is we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution and document the problem. Join us to do the best work of your career and make a profound social impact as a Technical Support Engineer 2 on our Solutions Support as a Service team supporting Dell & Nvidia AI Networking in Round Rock, Texas or Oklahoma City, Oklahoma. What you’ll achieve As a Technical Support Engineer 2, you will be responsible for resolving AI Networking solutions as part of a team. You will work with global enterprise customers to resolve the issues reported in their infrastructure, specifically in Cloud, Datacenter, and Edge Networking Infrastructure, both traditional and Open Networking, and in adjoining Lines of business like Compute, Storage. You will also be contributing to HW and SW quality by reporting bugs to the Product Quality Team.

Responsibilities

You will:

Own of Enterprise Customer-reported issues from various Intake models and work with customers and other stakeholders until resolution to the customer’s satisfaction
Comprehensively document all the relevant technical information throughout the life cycle and ensure the customer is communicated with in a timely manner regarding the overall progress of their issue
During Resolution, coordinate with multiple Internal stakeholders like Engineering, Backline Teams, Other LoBs etc.
Contribute to HW and SW quality of Dell & Nvidia AI Networking products by reporting bugs and issues to Backline teams.
Make sure customers are treated with the highest degree of respect and drive operational excellence through quality closures and follow the necessary processes and utilize relevant tools as per guidelines to achieve resolution (Examples: Training/Mentoring, Knowledge Sharing, Projects, Tasks etc.)

Qualifications

Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role: Essential Requirements

3-5 years of experience integrating and troubleshooting a broad range of technologies, including Servers, Storage, and Networking in a datacenter environment
Extensive knowledge of Networking AI Solutions – Datacenter and Edge, Knowledge on Cloud Computing, Open Networking, SD-WAN concepts, and the fundamentals of Linux
Expertise on all core networking technologies, namely Layer-2 Fundamentals, Spanning Tree, Port Channels, AAA, Layer-3 Concepts, Routing Protocols, and familiarity with advanced & emerging technologies like BGP, VxLAN, EVPN
Excellent communication Skills with strong analytical & troubleshooting skills and the ability to quickly judge priorities during challenging situations
Experience working in highly technical, highly complex enterprise customer environments

Desirable Requirements

CCNP/CCIE, CCDP/CCDE, JNCP/JNCIE, Dell Proven professional certifications
RHCE, RHA, BCNP/BCFP, CWNP/ACMP/ACMX/ACDX/CWNE, VCP/VCAP, MCSE/MSM, AWS /Microsoft Azure Cloud associated technological certifications

Compensation

Dell is committed to fair and equitable compensation practices. The salary range for this position is $69,840 - $96,030. Benefits and Perks of working at Dell Technologies Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member - right now at MyWellatDell.com Who we are We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

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