Jobs in the United States

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Added just now
Mobile Engineer
Stefanini Group
Dearborn, MI
Apply software engineering practices such as test-driven development, continuous integration, and continuous delivery.
Added just now
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Assembler
Aerotek
Fountain Inn, SC
- $18.5 to $19.5 USD / hour
…electrical assemblies for data center equipment, following detailed engineering drawings, schematics, and work instructions. This role uses hand and power tools to assemble frames,…
Added just now
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Quality Test Technician
Aerotek
Kenner, LA
- $24 to $29 USD / hour
…equipment to ensure every machine meets customer specifications, engineering requirements, operational standards, and internal quality expectations. This role prepares and inspects…
Added just now
A
Mechanical Assembler
Aerotek
West Branch, IA
- $56,160 USD / year
Read and interpret blueprints, engineering drawings, and work instructions
Added just now
Production Technician I
Schroff Inc.
Warwick, RI
Collaborate with team members and Engineering to meet production goals, reduce rework, and improve quality and operational efficiency.
Added 1 min ago
A
Engineering Director- Accounting Platform
Actionstep
Remote, United States
- $200,000 to $225,000 USD / year
Financial systems experience -- you have led engineering for accounting, billing, payments or other systems where the numbers have to be right, including regulated or audited money flows.
Added 1 min ago
Technician Cont Improv 2
Listings
WALLER, TX
…quality and safety protocols are met. This role will support Engineering lab. This role will educate employees on Continuous Improvement/Kaizen principles and practices to drive process…
Added 1 min ago
LM
Master Maintenance Mechanic
Lonza Manufacturing LLC
Vacaville, CA
- $70,500 to $117,500 USD / year
Interact and communicate appropriately with Manufacturing, Quality, Technology, and Engineering to ensure satisfactory performance of mechanical systems.
Added 1 min ago
Forward Deployed Engineer, Intelligent Automation
Mimica
Remote, United States
…them into production fast. This is a hands-on, customer-facing engineering role with a strong focus on agentic…
Added 1 min ago
CE
Security Systems Technician
Communications Engineering Company
De Pere, WI
- From $25 USD / hour
Advancement opportunity- Our systems technicians often go on to become, master technicians, and engineers.
Added 1 min ago
CE
Low Voltage Technician
Communications Engineering Company
De Pere, WI
- From $20 USD / hour
Advancement opportunity- Our systems technicians often go on to become, master technicians, and engineers.
Added 1 min ago
CE
Fire Alarm Technician
Communications Engineering Company
De Pere, WI
- From $25 USD / hour
Advancement opportunity- Our systems technicians often go on to become, master technicians, and engineers.
Added 1 min ago
Quality Engineer - Measurement Systems
Ford Global
Lima, OH
Experience in quality, manufacturing, metrology, test systems, or process engineering - ideally in automotive or another regulated manufacturing environment.
Added 2 mins ago
Chief Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Philadelphia, PA
Demonstrate working knowledge of engineering and building systems
Added 2 mins ago
Maintenance Technician
Lucas Oil Products Inc
Corydon, IN
…organized work areas, and collaborating with supervisors and engineering staff to keep equipment functioning safely and…
Added 2 mins ago
Application Engineer
Ajax Tocco Magnethermic
Warren, OH
- Sell and promote products, systems, and services that require technical knowledge of engineering principles, scientific applications, and cost-effective solutions.
Added 2 mins ago
Machine Operator 2:15 pm. 10:45 p.m.
Express Employment Professionals
Sanford, NC
…blueprints and specifications. Reads and interprets blueprints, engineering specifications, engineering drawings, and shop orders to determine machine setup, production methods, sequence of…
Added 2 mins ago
Sr Tech (Electric)
EST FedEx Freight, Inc
United States
1. Perform preventive, predictive, and corrective maintenance on critical electrical systems supporting data center operations
Added 3 mins ago
HVAC/Low Temp Refrigeration Technician
DeBra-Kuempel Inc.
Cincinnati, OH
…of MEP and process piping services, including design-build engineering for new construction and renovation, installation and specialty construction, maintenance, and air balancing,…
Added 3 mins ago
HVAC Chiller Technician
DeBra-Kuempel Inc.
Cincinnati, OH
…of MEP and process piping services, including design-build engineering for new construction and renovation, installation and specialty construction, maintenance, and air balancing,…
Added 3 mins ago
ASSISTANT MANAGER, MAINTENANCE OPERATIONS
YKK AP America Inc.
Dublin, GA
…predictive maintenance programs, facility infrastructure, utility systems, maintenance personnel development, and continuous improvement initiatives while ensuring alignment with company…
Added 3 mins ago
Senior Full Stack Developer
Zelis Claims Integrity, LLC
United States
Support data movement and integration between transactional systems, APIs, cloud storage, and Snowflake.
Added 3 mins ago
Production Supervisor- 1st shift
MSI Express, Inc.
United States
Associate’s or Bachelor’s degree in Operations Management, Supply Chain, Engineering, Business, Food Science, or related field preferred.
Added 3 mins ago
Tax Manager - Americas, Energy and Infrastructure Projects (Raleigh, NC)
Linxon
United States
We support community growth and industrial development by providing end‑to‑end engineering, procurement, management, and construction services for complex AC substation and electrification…
Added 3 mins ago
Business Development – Cross Collaboration Hub West
WSP
San Diego, CA
…leader to drive the business development & growth of power systems for various WSP end client markets. The Cross Collaboration Hub helps to deliver designs for data centers, microgrids,…

Dell

Principal Engineer, Technical Support

TX, United States

The salary range for this position is $112.000 - 145,000.

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Job details

Pay: The salary range for this position is $112.000 - 145,000.
Experience: 8 to 12 years of related experience in a professional role
Posting language: English
Posted: Nov 5, 2026

Original job description

PowerEdge XE: Onsite Designated Support Engineer (DSE); Principal Engineer

At Dell Technologies, world-class service doesn’t end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization, and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution, and document the problem. Join us as a Principal Engineer on our DSE Product Services team!

What you’ll achieve

As an Onsite Designated Support Engineer (DSE); Principal Engineer for PowerEdge XE, you will be driving resolution for the customer’s technology sets. Customers benefit from personalized support, coordinated service events, and streamlined problem resolution. You will resolve complex technical issues in a fast-paced, customer critical environment, working on improving processes, standards, and strategies to perfect our Support Services.

You will:

Lead root cause analysis and recreation of complex customer system issues, leveraging advanced diagnostic tools and testing methodologies to drive resolution.
Serve as the primary escalation point for high-visibility customer issues, coordinating with customers, engineering, technical support, sales, and account teams.
Perform hands-on troubleshooting, hardware replacement, and physical remediation of PowerEdge XE environments, including validation of system recovery post-repair.
Direct onsite engineers and technicians while driving real-time execution of recovery plans in collaboration with field specialists, account teams, and customer operations.
Maintain proactive customer engagement through system health assessments, best practice recommendations, technical knowledge transfer, regular service reviews, and closed-loop communication on issue status and resolution.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

8 to 12 years of related experience in a professional role
Dedication to quality customer service and active listening skills
Refined communication skills, especially when translating highly complex technical issues to a non-technical audience
Outstanding analytical skills to resolve customer issues efficiently in a timely manner
Strong knowledge of PowerEdge hardware
Strong knowledge of PowerEdge XE servers

Desirable Requirements Bachelor’s degree or higher Dell Technology Proven Professional Certification

Compensation

Dell is committed to fair and equitable compensation practices. The salary range for this position is $112.000 - 145,000.

Benefits and Perks of working at Dell Technologies Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member - right now at MyWellatDell.com

Who we are We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

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