Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
Forward Deployed Engineer, Intelligent Automation
Mimica
Remote, United States
We're hiring a Forward Deployed Engineer (FDE) to join Mimica's Intelligent Automation team. You'll embed with our enterprise customers, turn process and task-mining insights into working…
Added 1 min ago
Area Manager
Ventura Foods
Chambersburg, PA
…communications, leading the triad including training lead and opex engineer, fuel for growth, people planning, staffing, and overall performance of an area. The Area Manager serves as the…
Added 2 mins ago
Chief Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Philadelphia, PA
The Chief Engineer shall be responsible for all mechanical and electrical operations, maintenance, plumbing, keying, lighting, life safety, and energy management within the facility and…
Added 2 mins ago
Maintenance Technician
Lucas Oil Products Inc
Corydon, IN
Collaborates with product manager or plant engineer regarding new products being added and modifications that will be required.
Added 2 mins ago
Application Engineer
Ajax Tocco Magnethermic
Warren, OH
The Application Engineer is responsible for driving business growth by identifying customer needs, developing technical solutions, and presenting equipment, products, and services that…
Added 3 mins ago
W
Network Segmentation Engineer
WTW
NY
- $90,000 to $130,000 USD / year
Work collaboratively as part of the internal Illumio deployment team, contributing to design decisions, implementation, and knowledge sharing.
Added 3 mins ago
Senior Full Stack Developer
Zelis Claims Integrity, LLC
United States
…your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you…
Added 3 mins ago
Lead Mechanical Engineer (Generation)
WSP
Mount Laurel, NJ
WSP is currently initiating a search for a Lead Mechanical Engineer (Generation) to join our Power & Energy team in Mount Laurel, NJ. The candidate will be involved in projects with our…
Added 5 mins ago
Principal Engineer, Technical Support
Dell
TX
PowerEdge XE: Onsite Designated Support Engineer (DSE); Principal Engineer
Added 6 mins ago
Senior Product Development Engineer - Lenoir City, TN
Hubbell Incorporated
Lenoir City, TN
The Senior Product Development Engineer will lead and execute the technical design and development of new products and processes. This role will develop product concepts/ innovative…
Added 6 mins ago
Senior Project Engineer
Skanska USA
Raleigh, NC
Skanska is searching for a dynamic Senior Project Engineer. This is a great opportunity to start a career with a company that builds things that matter and values its team. We are proud to…
Added 7 mins ago
Civil Engineer - Boston
Rimkus
Boston, MA
Must have knowledge of a variety of computer software applications including but not limited to, Microsoft Office Applications and computer-assisted engineering and design software.
Added 7 mins ago
Wireless Products & Solutions Presales Engineer
Intracom Telecom
Remote, United States
Within this framework, we are looking for a talented Wireless Products & Solutions Presales Engineer to join our team and contribute to promoting and supporting Intracom Telecom’s wireless…
Added 7 mins ago
Senior DevOps Engineer (Kubernetes) - Federal
ServiceNow
Santa Clara, CA
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 8 mins ago
Controls Design Engineer I
Hitachi Global
Holland, MI
Join us as a Controls Design Engineer in Holland as we work together to bring innovative automation solutions to life.
Added 8 mins ago
Associate Software Engineer
Carnegie Mellon University
Pittsburgh, PA
We are seeking a driven Associate Software Engineer eager to shape the future of intelligent edge systems. In this role, you will collaborate with world-class faculty, leading researchers,…
Added 10 mins ago
Design Engineer 3
Premier Staffing Solution
Warren, MI
Summary:The main function of a design engineer is to develop and design manufactured products, such as cars and home appliances. A typical design engineer needs to combine artistic talent…
Added 10 mins ago
Senior Automation Engineer
Flora Food Group
Hugoton, KS
…qualifications, performance, skills, behaviours, experience, and knowledge. We ensure job advertisements are free from unintentional…
Added 11 mins ago
Metrology Lead Engineer
Type One Energy Group, Inc.
Knoxville, TN
If you are searching for the best new ideas and share our vision, join us as a Metrology Lead Engineer. This is what you need to know:
Added 11 mins ago
NL
Plant Operating Engineer (Temp)
NYU Langone Health
New York, NY
- $175,802.64 USD / year
We have an exciting opportunity to join our team as a Plant Operating Engineer.
Added 11 mins ago
NL
Building Engineer Foreperson
NYU Langone Health
New York, NY
- $130,220.42 USD / year
We have an exciting opportunity to join our team as a Building Engineer Foreperson.
Added 11 mins ago
Machine Design Engineer
Actalent
Zeeland, MI
Job Title: Machine Design EngineerJob DescriptionThe Machine Design Engineer will support the full lifecycle of custom manufacturing equipment and process development, from initial concept…
Added 11 mins ago
A
Civil Site Designer "Storm Water"
Actalent
Simpsonville, SC
- $95,000 to $135,000 USD / year
…looking for an experienced Civil Project Manager / Professional Engineer / Engineer in Training "EIT" who can take the lead on land and site development projects involving grading,…
Added 11 mins ago
A
Controls Engineer
Actalent
Grand Rapids, MI
- $40 to $50 USD / hour
Job Title: Controls EngineerJob DescriptionThe Controls Engineer designs, programs, and commissions custom automation machinery from initial concept through full integration at customer…
Added 11 mins ago
A
Sr. Electrical Engineer
Actalent
Cincinnati, OH
- $150,000 to $170,000 USD / year
Job DescriptionThe Sr Electrical Engineer will provide advanced engineering knowledge and consultation in developing electrical system solutions for customer needs, while working closely…

Dell

Principal Engineer, Technical Support

TX, United States

The salary range for this position is $112.000 - 145,000.

Apply About employer

Applications open in a new tab.

Job details

Pay: The salary range for this position is $112.000 - 145,000.
Experience: 8 to 12 years of related experience in a professional role
Posting language: English
Posted: Nov 5, 2026

Original job description

PowerEdge XE: Onsite Designated Support Engineer (DSE); Principal Engineer

At Dell Technologies, world-class service doesn’t end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization, and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution, and document the problem. Join us as a Principal Engineer on our DSE Product Services team!

What you’ll achieve

As an Onsite Designated Support Engineer (DSE); Principal Engineer for PowerEdge XE, you will be driving resolution for the customer’s technology sets. Customers benefit from personalized support, coordinated service events, and streamlined problem resolution. You will resolve complex technical issues in a fast-paced, customer critical environment, working on improving processes, standards, and strategies to perfect our Support Services.

You will:

Lead root cause analysis and recreation of complex customer system issues, leveraging advanced diagnostic tools and testing methodologies to drive resolution.
Serve as the primary escalation point for high-visibility customer issues, coordinating with customers, engineering, technical support, sales, and account teams.
Perform hands-on troubleshooting, hardware replacement, and physical remediation of PowerEdge XE environments, including validation of system recovery post-repair.
Direct onsite engineers and technicians while driving real-time execution of recovery plans in collaboration with field specialists, account teams, and customer operations.
Maintain proactive customer engagement through system health assessments, best practice recommendations, technical knowledge transfer, regular service reviews, and closed-loop communication on issue status and resolution.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

8 to 12 years of related experience in a professional role
Dedication to quality customer service and active listening skills
Refined communication skills, especially when translating highly complex technical issues to a non-technical audience
Outstanding analytical skills to resolve customer issues efficiently in a timely manner
Strong knowledge of PowerEdge hardware
Strong knowledge of PowerEdge XE servers

Desirable Requirements Bachelor’s degree or higher Dell Technology Proven Professional Certification

Compensation

Dell is committed to fair and equitable compensation practices. The salary range for this position is $112.000 - 145,000.

Benefits and Perks of working at Dell Technologies Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member - right now at MyWellatDell.com

Who we are We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

Apply About employer

Report this job