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Fire Protection Engineer
McClure Engineering
St. Louis
We are seeking an experienced Fire Protection Professional Engineer (PE) to lead the design, analysis, and implementation of fire protection and life safety systems across a variety of…
Added just now
Entry Level Electrical Engineer
McClure Engineering
St. Louis, MO
Perform necessary engineering functions required for the project (field investigation, electrical power service and distribution, branch circuits, indoor and outdoor lighting and lighting…
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Experienced Electrical Engineer
McClure Engineering
Saint Louis, MO
Are you an experienced Electrical Engineer looking to make a real impact?
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SI
New Grad Field Services Engineer- 1
Shermco Industries, Inc.
Gonzales, LA
- $35 to $40 USD / hour
Power Your FutureAs a New Grad Field Engineer at Shermco Industries, you will be joining a company that not only prioritizes technical excellence but also embodies a culture of integrity,…
Added 1 min ago
Project Engineer
Lamb Weston, Inc
Boardman, OR
…love and trust. Our customer base includes international food service providers, restaurants, and households in over 100 countries around the…
Added 3 mins ago
LCMS Field Service Engineer 1
Thermo Electron North America LLC
Remote, United States
Join us at Thermo Fisher Scientific as a Field Service Engineer, where you'll contribute by ensuring our sophisticated scientific instruments operate at peak performance. In this role,…
Added 3 mins ago
Geotechnical Field Engineer
Terracon
Louisville, KY
…projects and clients. This may include performing and/or leading field investigations, engineering analysis, calculations, and recommendations, design and development of plans and…
Added 3 mins ago
Geotechnical Senior Engineer
Terracon
Remote, United States
Terracon Consultants, Inc. is expanding its Central Engineering & Delivery (CE&D) team with a Geotechnical Senior Engineer to spearhead a new national program supporting our largest…
Added 4 mins ago
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Civil/Environmental Engineer
AECOM
Waterloo, IA
- $70,100 to $83,300 USD / year
AECOM is seeking an Entry Level Civil/Environmental Engineer to join our growing Water, Wastewater, and Conveyance team for our Waterloo, Iowa office. This is an excellent opportunity for a…
Added 5 mins ago
AR
Sr. Quality Engineer
ANTENNA RESEARCH ASSOCIATES INC.
Laurel, MD
- $115,000 to $125,000 USD / year
We are seeking a detail-oriented and analytical Quality Engineer to join our team. The Quality Engineer will be responsible for ensuring that our products and processes meet established…
Added 6 mins ago
IT Operations Engineer
Qode
Florida, FL
Education: Degree in IT, Computer Science, or related field is preferred.
Added 7 mins ago
Field Service Engineer
Siemens
Portland, OR
This role supports the Electrification Automation (EA) business by delivering hands-on field expertise for low- and medium-voltage power distribution systems. The Senior Field Service…
Added 7 mins ago
Software Engineer II
Amentum
Salem, OR
The Software Engineer II will perform full stack development with C# program, ReactJS, MVC, Linq, and rest API development in NET Core platform. This position is US remote teleworking…
Added 7 mins ago
Platform Engineer - Remote
SitusAMC
Salem, OR
…expert across Azure Repos, Pipelines, Boards, permissions, service connections, and enterprise…
Added 7 mins ago
AU
Regional Service Specialist
Allied Universal
San Diego, CA
- $30 to $40 USD / hour
…people feel safe. Whether you’re an installation technician, service technician, engineer, or project manager, you’ll discover rewarding opportunities to grow your career as part of a…
Added 11 mins ago
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Senior Electronic Design Engineer
Kforce
Phoenix, AZ
- $140,000 to $170,000 USD / year
…Northwest Phoenix, AZ area, is seeking a Senior Electronic Design Engineer. We are working directly with the hiring manager on this search assignment. The company offers a competitive…
Added 13 mins ago
Quality Engineer - Measurement Systems
Ford Global
Lima, OH
Bachelor’s degree in Engineering, Quality, Manufacturing, or a related technical field; equivalent hands-on experience may also be suitable.
Added 20 mins ago
Maintenance Technician
Lebanon, IN
At NewCold, we’re shaping the future of the food supply chain. Our warehouses and transport network connect the world’s major food manufacturers with retailers and food service providers.
Added 23 mins ago
Metrology Lead Engineer
Type One Energy Group, Inc.
Knoxville, TN
If you are searching for the best new ideas and share our vision, join us as a Metrology Lead Engineer. This is what you need to know:
Added 23 mins ago
NL
Plant Operating Engineer (Temp)
NYU Langone Health
New York, NY
- $175,802.64 USD / year
We have an exciting opportunity to join our team as a Plant Operating Engineer.
Added 23 mins ago
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Civil Site Designer "Storm Water"
Actalent
Simpsonville, SC
- $95,000 to $135,000 USD / year
…looking for an experienced Civil Project Manager / Professional Engineer / Engineer in Training "EIT" who can take the lead on land and site development projects involving grading,…
Added 23 mins ago
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Controls Engineer
Actalent
Grand Rapids, MI
- $40 to $50 USD / hour
Job Title: Controls EngineerJob DescriptionThe Controls Engineer designs, programs, and commissions custom automation machinery from initial concept through full integration at customer…
Added 23 mins ago
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Sr. Electrical Engineer
Actalent
Cincinnati, OH
- $150,000 to $170,000 USD / year
Job DescriptionThe Sr Electrical Engineer will provide advanced engineering knowledge and consultation in developing electrical system solutions for customer needs, while working closely…
Added 23 mins ago
Senior Design Engineer
Actalent
Yoder, IN
Job Title: Lead Design EngineerJob DescriptionThe Lead Design Engineer leads program-level design and prototype fabrication of axles and chassis for both aftermarket and original equipment…
Added 27 mins ago
Rotating Reliability Engineer
Ashland Specialty Ingredients, GP
HOPEWELL, VA
…Ashland has an exciting opportunity for a Rotating Reliability Engineer to join our Ashland LLC, Specialty Ingredients business at our Hopewell, VA site. This is a very visible, significant…

Closed listing

Dell

Principal Engineer, Technical Support

TX, United States

The salary range for this position is $112.000 - 145,000.

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: The salary range for this position is $112.000 - 145,000.
Experience: 8 to 12 years of related experience in a professional role
Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

PowerEdge XE: Onsite Designated Support Engineer (DSE); Principal Engineer

At Dell Technologies, world-class service doesn’t end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization, and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution, and document the problem. Join us as a Principal Engineer on our DSE Product Services team!

What you’ll achieve

As an Onsite Designated Support Engineer (DSE); Principal Engineer for PowerEdge XE, you will be driving resolution for the customer’s technology sets. Customers benefit from personalized support, coordinated service events, and streamlined problem resolution. You will resolve complex technical issues in a fast-paced, customer critical environment, working on improving processes, standards, and strategies to perfect our Support Services.

You will:

Lead root cause analysis and recreation of complex customer system issues, leveraging advanced diagnostic tools and testing methodologies to drive resolution.
Serve as the primary escalation point for high-visibility customer issues, coordinating with customers, engineering, technical support, sales, and account teams.
Perform hands-on troubleshooting, hardware replacement, and physical remediation of PowerEdge XE environments, including validation of system recovery post-repair.
Direct onsite engineers and technicians while driving real-time execution of recovery plans in collaboration with field specialists, account teams, and customer operations.
Maintain proactive customer engagement through system health assessments, best practice recommendations, technical knowledge transfer, regular service reviews, and closed-loop communication on issue status and resolution.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

8 to 12 years of related experience in a professional role
Dedication to quality customer service and active listening skills
Refined communication skills, especially when translating highly complex technical issues to a non-technical audience
Outstanding analytical skills to resolve customer issues efficiently in a timely manner
Strong knowledge of PowerEdge hardware
Strong knowledge of PowerEdge XE servers

Desirable Requirements Bachelor’s degree or higher Dell Technology Proven Professional Certification

Compensation

Dell is committed to fair and equitable compensation practices. The salary range for this position is $112.000 - 145,000.

Benefits and Perks of working at Dell Technologies Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member - right now at MyWellatDell.com

Who we are We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

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