Jobs in the United States

25+ jobs

Save this search

Added 4 mins ago
O
Principal Network Developer
Oracle
Nashville, TN
- $102,300 to $209,500 USD / year
As a Principal Network Engineer, you will lead the design, deployment, operation, and optimization of large-scale RDMA/RoCE network fabrics across OCI’s global cloud infrastructure. You…
Added 7 mins ago
Product Manager
Meta
Honolulu, HI
Integrate data, usability studies, research, and market analysis into product strategies and requirements to enhance user satisfaction and improve engineer productivity
Added 7 mins ago
VDC (BIM) Engineer
PCL Construction
Honolulu, HI
As an VDC (BIM) Engineer for Nordic PCL Construction, Inc. in Honolulu, Hawaii, you’ll have the opportunity to coordinate digital construction tools, project data, and field operations to…
Added 7 mins ago
K
Kiewit Building Group - Field Engineer Intern (Summer 2027)
Kiewit
Honolulu, HI
- $20 to $24.5 USD / hour
…and turn-key project development. The Kiewit Building Group process begins with fast, accurate preconstruction project management services and is guided through the construction, including…
Added 7 mins ago
Senior Business Intelligence Professional
CenterWell
Honolulu, HI
The Senior Business Intelligence Engineer solves complex business problems and issues using data from internal and external sources to provide insight to decision-makers. The Senior…
Added 7 mins ago
A
Sr. Project Manager (A/E Services/Relocate To Guam)
Actalent
Honolulu, HI
- $140,000 to $170,000 USD / year
Professional Engineer (PE), Registered Architect (RA), or Project Management Professional (PMP) certification.
Added 7 mins ago
EG
Knowledge Graph Architect
Eliassen Group
Honolulu, HI
- $100 to $120 USD / hour
Added 7 mins ago
EG
Dev Lead
Eliassen Group
Honolulu, HI
- $110 to $120 USD / hour
Own pull request process with AI-assisted review before human review and enforce coding norms and patterns.
Added 13 mins ago
Product Manager
Meta
Cheyenne, WY
Integrate data, usability studies, research, and market analysis into product strategies and requirements to enhance user satisfaction and improve engineer productivity
Added 13 mins ago
O
Lead Principal Software Development Engineer
Oracle
Cheyenne, WY
- $135,200 to $306,400 USD / year
As a Sr. Principal Software Development Engineer in the Oracle Cloud Infrastructure (OCI) Core Platform division, you will play a critical leadership role in the architecture, evolution,…
Added 13 mins ago
Principal Software Engineer
Highmark Health
Cheyenne, WY
We are seeking a visionary Principal Software Engineer responsible for building scalable public-facing software applications across Digital Member Experience channels. As a key player…
Added 13 mins ago
Software Engineer, Systems ML
Meta
Cheyenne, WY
Meta is seeking a principal-level Software Engineer to drive technical strategy and execution across our Systems ML Engineering organization. In this role, you will define the architectural…
Added 13 mins ago
Senior Business Intelligence Professional
CenterWell
Cheyenne, WY
The Senior Business Intelligence Engineer solves complex business problems and issues using data from internal and external sources to provide insight to decision-makers. The Senior…
Added 13 mins ago
Senior Technical IT Storage Engineer
Highmark Health
Cheyenne, WY
…may be involved in every aspect as a part of the technical process from idea generation, analysis, design, build, and support using various technologies and design…
Added 14 mins ago
EG
Dev Lead
Eliassen Group
Cheyenne, WY
- $110 to $120 USD / hour
Own pull request process with AI-assisted review before human review and enforce coding norms and patterns.
Added 14 mins ago
EG
Knowledge Graph Architect
Eliassen Group
Cheyenne, WY
- $100 to $120 USD / hour
Added 15 mins ago
TT
Software Engineer, Distributed Systems (Core)
True Talent Solutions Partners
Remote, United States
- $180,000 to $320,000 USD / year
- Experience building scalable data sync systems that process and move large data volumes is valuable.
Added 22 mins ago
Senior Mechanical Engineer, Development
BAE Systems
Merrimack, NH · Hudson, NH
BAE Systems is seeking a Senior Mechanical Engineer to join our team in Hudson and Merrimack, NH!
Added 22 mins ago
EG
Knowledge Graph Architect
Eliassen Group
Concord, NH
- $100 to $120 USD / hour
Added 22 mins ago
EG
Dev Lead
Eliassen Group
Concord, NH
- $110 to $120 USD / hour
Own pull request process with AI-assisted review before human review and enforce coding norms and patterns.
Added 25 mins ago
W
Staff Software Engineer (Backend, Business Systems)
Whoop
Boston, MA
- $170,000 to $230,000 USD / year
WHOOP is hiring a Staff Software Engineer to join the Business Systems team. In this role, you will play a crucial role in architecting, developing, and optimizing the backend…
Added 1 hour ago
Lead Software Engineer
Chicago, IL · Peoria, IL · Irving, TX
The Lead Software engineer – Ecommerce Search is responsible for setting the technical direction and overseeing the execution of advanced search solutions. This role combines strategic…
Added 1 hour ago
Data Platform Engineer
Domino's
Ann Arbor, MI
…drive, we are looking for a driven Databricks Data Platform Engineer to join our team at World Resource Center (WRC) in Ann Arbor,…
Added 1 hour ago
Senior Software Development Engineer, Appstream
Amazon.com Services LLC
Seattle, WA
Added 1 hour ago
Senior Delivery Consultant, Professional Services - SAP
Amazon Web Services, Inc.
Tampa, FL · Boston, MA · Seattle, WA · Arlington, VA · Atlanta, GA · Irvine, CA · Denver, CO · Chicago, IL · San Francisco, CA · Dallas, TX
- AWS Professional level certifications including Solutions Architect Professional or DevOps Engineer Professional

Delinea

Customer Success Engineer

Remote, United States

$89,760 to $112,200 USD / year

Apply About employer

Applications open in a new tab.

Job details

Pay: $89,760 to $112,200 USD / year
Experience: 7+ years of related experience in a senior technical customer-facing role such as Senior Solutions Engineer, Technical Lead, Senior Support Engineer, or equivalent.
Posting language: English
Posted: Oct 29, 2026

Original job description

About Delinea:

Delinea is the identity security platform that continuously controls what AI agents, humans and machines can do and for how long. It extends privileged access management from the point of access to the moment of action, using just-in-time authorization to reduce standing privilege across on-premises, multi-cloud and short-lived infrastructure, without adding friction for legitimate users. Delinea provides visibility across every identity type, scores the risk each one carries, and preserves the context behind access decisions, making them auditable and defensible. It supports both static and ephemeral access, letting teams apply Zero Standing Privilege where risk demands it without replacing existing infrastructure.

Position Summary

The Senior Customer Success Engineer (Senior CSE) is an advanced technical role within the Customer Success organization, serving as a subject matter expert and escalation point for complex, high-impact technical challenges. Building on the foundation of the CSE role, the Senior CSE handles the most technically demanding and strategically significant issues, provides mentorship to CSE peers, and drives the development of scalable processes, tooling, and knowledge assets that elevate the entire team’s capabilities. This pooled, non-billable role supports CSMs across the full Delinea product portfolio (excluding FastPath) and operates with a high degree of autonomy.

What You’ll Do

Serve as the top-tier technical escalation point for CSMs and CSEs on the most complex, multi-product, or high-severity issues involving Delinea’s product portfolio (excluding FastPath).
Lead root-cause analysis for persistent or cross-functional technical challenges, coordinating across engineering, product, and support teams to drive resolution and communicate findings.
Provide strategic technical advisory to CSMs for the organization’s largest and most complex enterprise accounts, including architecture reviews, integration guidance, and optimization recommendations.
Mentor and coach CSE peers, sharing expertise on troubleshooting methodologies, product knowledge, and customer engagement techniques to build team-wide self-sufficiency.
Develop and maintain technical knowledge base content, runbooks, and best practice documentation that enable CSMs and CSEs to resolve common issues independently.
Identify patterns in escalated issues to proactively recommend product improvements, inform roadmap priorities, and contribute to beta testing and early access programs.
Engage directly with customers at a senior technical level when escalated, representing Delinea’s technical expertise while ensuring the CSM retains the primary relationship.
Collaborate with CS leadership to shape team processes, define escalation criteria, and establish metrics for measuring CSE impact.
Stay current on industry trends, emerging threats, and competitive landscape in the PAM and identity security space to inform customer conversations and internal strategy.
Maintain clear boundaries with Professional Services; this role does not involve billable implementations, custom development, or long-term customer assignments.

Escalation and Assignment Process

Senior CSE engagements follow the same structured process as standard CSE assignments. CSMs escalate needs to the CSE Team, who evaluates relevance. The CSE is assigned temporarily to the issue, not the customer or CSM. The Senior CSE is engaged for issues requiring advanced expertise, cross-functional coordination, or strategic significance. The Senior CSE may also be proactively deployed for high-risk accounts or critical situations at the discretion of CS leadership.

What You’ll Bring

7+ years of related experience in a senior technical customer-facing role such as Senior Solutions Engineer, Technical Lead, Senior Support Engineer, or equivalent.
BA degree with STEM focus or equivalent experience; advanced degree or industry certifications (e.g., CISSP, CCSP, Security+) preferred.
Deep cybersecurity experience in the identity and access management space, with strong knowledge of PAM concepts, architectures, and competitive solutions.
Demonstrated ability to lead complex, cross-functional technical engagements with minimal supervision.
Proven track record of mentoring and developing technical talent.
Experience working with enterprise-grade environments including Active Directory, cloud platforms (AWS, Azure, GCP), SIEM/SOAR integrations, and identity governance frameworks.
Strong written and verbal communication skills with the ability to convey complex technical concepts to executive and non-technical stakeholders.
Analytical mindset with the ability to identify systemic issues and drive process improvements.

Why work at Delinea?

We're passionate problem-solvers helping the world's largest organizations protect what matters most: their human and machine identities.
We invest in people who are smart, self-motivated, and collaborative.
What we offer in return is meaningful work, a culture of innovation and great career progression.

At Delinea, our core values are STRONG and guide our behaviors and success:

Spirited - We bring energy and passion to everything we do
Trust - We act with integrity and deliver on our commitments
Respect - We listen, value different perspectives, and work as one team
Ownership - We take initiative and follow through
Nimble - We adapt quickly in a fast-changing environment
Global - We embrace diverse people and ideas to drive better outcomes

We believe weaving these core values into our day-to-day actions, and our process for hiring, evaluating, and promoting employees, helps us cultivate a work environment that embraces collaboration and camaraderie.

We take care of our employees. We offer competitive salaries, a meaningful bonus program, and excellent benefits, including healthcare insurance, as well as pension/retirement matching, comprehensive life insurance, an employee assistance program, time off plans, and paid company holidays.

Delinea is an Equal Opportunity and Affirmative Action employer and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Upon conditional offer of employment, candidates are required to complete comprehensive criminal background check, verification of education, and verification of employment, per employment policy. In addition, all publicly posted social media sites may be reviewed.

Apply About employer

More about this job

Skills

Root cause analysis
Troubleshooting
Product knowledge
Documentation
Recommend product improvements
CSM
Leadership
CISSP
Security+
Cybersecurity
Identity and access management
Coaching
Microsoft Active Directory
AWS
Microsoft Azure
Google Cloud
Communication skills

Report this job