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Added 1 min ago
VH
Healthcare Engineer- Project
Veterans Health Administration
Lexington, KY
- $61,685 to $136,979 USD / year
Duties of the Healthcare Engineer include but are not limited to:
Added 1 min ago
Senior Design Quality Assurance - Electrophysiology
Boston Scientific
Arden Hills, MN · Arden Hills
The Senior Design Quality Assurance Engineer will bring their leadership to sustaining projects for our innovative Electrophysiology cardiovascular products portfolio. Furthermore, they…
Added 4 mins ago
Staff Product Engineer
Illumina, Inc.
CA
This is a unique opportunity for a scientist or engineer who thrives on solving complex problems and driving real-world product performance. As a Staff Product Engineer at Illumina, you'll…
Added 4 mins ago
Staff Software Engineer, Embedded Systems/Firmware, AI2 Platforms Hardware Health
Google
Sunnyvale, CA
…mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as…
Added 4 mins ago
Network Site Reliability Engineer
NVIDIA Corporation
CA · Santa Clara, CA · Santa Clara
The Enterprise Network Support and SRE team is looking to add a seasoned Technical SRE lead to help actualize the SRE vision for our network infrastructure. We are looking for an engineer…
Added 5 mins ago
BP
Electronics Engineer
Bonneville Power Administration
Vancouver, WA
- $130,328 to $157,607 USD / year
A successful candidate in the Electronics Engineer position will serve as the Telecommunications Asset Manager responsible for developing strategies for replacing aging telecommunications…
Added 8 mins ago
VH
Healthcare Engineer
Veterans Health Administration
Louisville, KY
- $58,193 to $129,225 USD / year
The position serves as a Project Engineer at an assigned Department of Veterans Affairs (VA) Healthcare System. This position performs project planning, produces designs, manages designs,…
Added 11 mins ago
UA
Civil Engineer
U.S. Army Corps of Engineers
Decorah, IA · Sacramento, CA · Fort Carson, CO · Huntington, WV · El Monte, CA · Corona, CA · Los Angeles, CA · San Francisco, CA · Moffett Field, CA · Buckley AFB, CO · Lakewood, CO · Seattle, WA · Rock Island, IL · Louisville, KY · Sausalito, CA · Little Rock, AR · Lake Isabella, CA · Colorado Springs, CO · Portland, OR · Nashville, TN · Marquette, MI · Cincinnati, OH · Kansas City, MO · Tulsa, OK · Omaha, NE · Fort Worth, TX · Galveston, TX
- $125,776 to $163,514 USD / year
…policies, regulations, and standards, and serves as a lead engineer for Dam and Levee Safety Modification projects. | Conduct advanced engineering analyses and modeling to support project…
Added 13 mins ago
Field Infrastructure & Deployment Technician
ITSS
Goldsboro, NC
We are seeking a reliable, hands-on Field Infrastructure Technician to support onsite installations and service for small-to-mid-sized businesses across Eastern North Carolina and…
Added 16 mins ago
Mechanical and Aerospace Engineer III
Arcfield
Colorado Springs, CO
Arcfield is seeking a mechanical and aerospace engineer to support our strategic programs work in Colorado Springs. Arcfield has supported our U.S. Navy Strategic Systems Programs (SSP)…
Added 16 mins ago
Sr Principal Systems Engineer
CORP-Corporate Office
United States
Northrop Grumman Aeronautics Systems has an opening for a Sr Principal Systems Engineer Requirements and Verification (R&V) Lead to join our team of qualified, diverse individuals within…
Added 16 mins ago
Sr. Principal System Engineer - NATO IFC Lead
CORP-Corporate Office
United States
Northrop Grumman Aeronautics Systems has an opening for a Senior Principal Systems Engineer to join our team of qualified, diverse individuals within our Systems Engineering organization,…
Added 17 mins ago
UC
IT Cybersecurity Specialist
U.S. Coast Guard
Glen Burnie, MD
- $143,913 to $187,093 USD / year
Serving as the Information Systems Security Engineer providing security engineering support for HM&E PIT and PIT systems.
Added 19 mins ago
NA
INTERDISCIPLINARY ENGINEER
Naval Air Systems Command
Patuxent River, MD
- $102,415 to $158,322 USD / year
You will serve as either a GENERAL ENGINEER/ELECTRICAL ENGINEER/COMPUTER ENGINEER/ELECTRONICS ENGINEER/AEROSPACE ENGINEER in the MISSION SYSTEMS GROUP, AVIONICS ENGINEERING DEPARTMENT of…
Added 21 mins ago
ED
Civil Engineer
Economic Development Administration
Chicago, IL · Philadelphia, PA
- $117,284 to $154,682 USD / year
This vacancy is for a Civil Engineer in the Economic Development Administration within the Department of Commerce.
Added 21 mins ago
ED
Civil Engineer
Economic Development Administration
Chicago, IL · Philadelphia, PA
- $117,284 to $154,682 USD / year
This vacancy is for a Civil Engineer in the Economic Development Administration within the Department of Commerce.
Added 22 mins ago
Software Test Engineer M/F
Safran
West Henrietta, NY
As a Software Test Engineer, you will primarily be working on our Timing Products. You'll be using your software testing expertise designing and maintaining both automated and manual tests…
Added 22 mins ago
Solution Design Controls Engineer
Dematic Corp
PITTSFORD, NY
Dematic is hiring a Solution Design Controls Engineer that understands convey/sort applications among portfolio customers to join our Customer Service Solution Development team in…
Added 22 mins ago
Resident I&C Engineer
Bechtel Corporation
Clay, NY
…sciences, and electric vehicle markets. M&T strives to exceed our customer objectives through utilizing our agility, innovative technologies, and world class talent. M&T solves the…
Added 22 mins ago
Engineering Intern
Ducommun, Inc.
COXSACKIE, NY
Added 22 mins ago
Desktop Support Engineer
Apex Systems, Inc.
FISHKILL, NY
Added 22 mins ago
SUPPORT CENTER ENGINEER II MALTA
Fusco Personnel, Inc.
BALLSTON SPA, NY
Added 22 mins ago
PC
Field Engineer
Pyramid Consulting, Inc.
ELMHURST, NY
- $20 to $40 USD / hour
Added 22 mins ago
Plant Manager
Saint-Gobain
BUCHANAN, NY
…quality, cost efficient products focused on providing an excellent customer…
Added 22 mins ago
Principal Combustion Engineer
Reworld
FLUSHING, NY
…rolePosition SummaryReporting to the Vice President, Plant Support, the Principal Combustion Engineer serves as the company's senior technical authority on Waste-to-Energy combustion…

Closed listing

Delinea

Customer Success Engineer

Remote, United States

$89,760 to $112,200 USD / year

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $89,760 to $112,200 USD / year
Experience: 7+ years of related experience in a senior technical customer-facing role such as Senior Solutions Engineer, Technical Lead, Senior Support Engineer, or equivalent.
Posting language: English
Posted: Oct 29, 2026

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Original job description

Archived listing. The details below describe a past opening.

About Delinea:

Delinea is the identity security platform that continuously controls what AI agents, humans and machines can do and for how long. It extends privileged access management from the point of access to the moment of action, using just-in-time authorization to reduce standing privilege across on-premises, multi-cloud and short-lived infrastructure, without adding friction for legitimate users. Delinea provides visibility across every identity type, scores the risk each one carries, and preserves the context behind access decisions, making them auditable and defensible. It supports both static and ephemeral access, letting teams apply Zero Standing Privilege where risk demands it without replacing existing infrastructure.

Position Summary

The Senior Customer Success Engineer (Senior CSE) is an advanced technical role within the Customer Success organization, serving as a subject matter expert and escalation point for complex, high-impact technical challenges. Building on the foundation of the CSE role, the Senior CSE handles the most technically demanding and strategically significant issues, provides mentorship to CSE peers, and drives the development of scalable processes, tooling, and knowledge assets that elevate the entire team’s capabilities. This pooled, non-billable role supports CSMs across the full Delinea product portfolio (excluding FastPath) and operates with a high degree of autonomy.

What You’ll Do

Serve as the top-tier technical escalation point for CSMs and CSEs on the most complex, multi-product, or high-severity issues involving Delinea’s product portfolio (excluding FastPath).
Lead root-cause analysis for persistent or cross-functional technical challenges, coordinating across engineering, product, and support teams to drive resolution and communicate findings.
Provide strategic technical advisory to CSMs for the organization’s largest and most complex enterprise accounts, including architecture reviews, integration guidance, and optimization recommendations.
Mentor and coach CSE peers, sharing expertise on troubleshooting methodologies, product knowledge, and customer engagement techniques to build team-wide self-sufficiency.
Develop and maintain technical knowledge base content, runbooks, and best practice documentation that enable CSMs and CSEs to resolve common issues independently.
Identify patterns in escalated issues to proactively recommend product improvements, inform roadmap priorities, and contribute to beta testing and early access programs.
Engage directly with customers at a senior technical level when escalated, representing Delinea’s technical expertise while ensuring the CSM retains the primary relationship.
Collaborate with CS leadership to shape team processes, define escalation criteria, and establish metrics for measuring CSE impact.
Stay current on industry trends, emerging threats, and competitive landscape in the PAM and identity security space to inform customer conversations and internal strategy.
Maintain clear boundaries with Professional Services; this role does not involve billable implementations, custom development, or long-term customer assignments.

Escalation and Assignment Process

Senior CSE engagements follow the same structured process as standard CSE assignments. CSMs escalate needs to the CSE Team, who evaluates relevance. The CSE is assigned temporarily to the issue, not the customer or CSM. The Senior CSE is engaged for issues requiring advanced expertise, cross-functional coordination, or strategic significance. The Senior CSE may also be proactively deployed for high-risk accounts or critical situations at the discretion of CS leadership.

What You’ll Bring

7+ years of related experience in a senior technical customer-facing role such as Senior Solutions Engineer, Technical Lead, Senior Support Engineer, or equivalent.
BA degree with STEM focus or equivalent experience; advanced degree or industry certifications (e.g., CISSP, CCSP, Security+) preferred.
Deep cybersecurity experience in the identity and access management space, with strong knowledge of PAM concepts, architectures, and competitive solutions.
Demonstrated ability to lead complex, cross-functional technical engagements with minimal supervision.
Proven track record of mentoring and developing technical talent.
Experience working with enterprise-grade environments including Active Directory, cloud platforms (AWS, Azure, GCP), SIEM/SOAR integrations, and identity governance frameworks.
Strong written and verbal communication skills with the ability to convey complex technical concepts to executive and non-technical stakeholders.
Analytical mindset with the ability to identify systemic issues and drive process improvements.

Why work at Delinea?

We're passionate problem-solvers helping the world's largest organizations protect what matters most: their human and machine identities.
We invest in people who are smart, self-motivated, and collaborative.
What we offer in return is meaningful work, a culture of innovation and great career progression.

At Delinea, our core values are STRONG and guide our behaviors and success:

Spirited - We bring energy and passion to everything we do
Trust - We act with integrity and deliver on our commitments
Respect - We listen, value different perspectives, and work as one team
Ownership - We take initiative and follow through
Nimble - We adapt quickly in a fast-changing environment
Global - We embrace diverse people and ideas to drive better outcomes

We believe weaving these core values into our day-to-day actions, and our process for hiring, evaluating, and promoting employees, helps us cultivate a work environment that embraces collaboration and camaraderie.

We take care of our employees. We offer competitive salaries, a meaningful bonus program, and excellent benefits, including healthcare insurance, as well as pension/retirement matching, comprehensive life insurance, an employee assistance program, time off plans, and paid company holidays.

Delinea is an Equal Opportunity and Affirmative Action employer and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Upon conditional offer of employment, candidates are required to complete comprehensive criminal background check, verification of education, and verification of employment, per employment policy. In addition, all publicly posted social media sites may be reviewed.

About employer

More about this job

Skills

Root cause analysis
Troubleshooting
Product knowledge
Documentation
Recommend product improvements
CSM
Leadership
CISSP
Security+
Cybersecurity
Identity and access management
Coaching
Microsoft Active Directory
AWS
Microsoft Azure
Google Cloud
Communication skills

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