KEYS Student Facilitator

Position Summary Delaware County Community College (DCCC), located outside of the Philadelphia Metro area, is looking for a dynamic Student Facilitator to join our team of higher education professionals who are committed to student success. Candidates who subscribe to the notion of becoming a student-ready college and meeting students where they are, DCCC has a place for you! Keystone Education Yields Success (KEYS) is a collaborative program between the Pennsylvania Department of Human Services (DHS) and the Pennsylvania Commission for Community Colleges. KEYS is designed to assist recipients of TANF (Temporary Assistance for Needy Families) and SNAP (Supplemental Nutrition Assistant Program) attending Pennsylvania's community colleges. The primary goal of KEYS is to provide necessary services and supports to assist students in completing educational activities which enhance employability, job readiness, and self-sufficiency. Essential Functions

Essential Duties:

• Facilitate the program intake process, conducting initial assessments including program orientation, interviews, and applications.
• Formulate an educational plan for each participant using the EDP as a guide and assist participant in the implementation of completion steps.
• Advise participant on appropriate pre-enrollment activities required to start an educational program at DCCC and help coordinate services to reduce barriers to accessing education.
• Provide intensive case management, support services, and mentoring to participants who need support in progressing through the educational plan so that a certificate or degree, and long-term employment can be achieved.
• Coordinate or conduct relevant workshops and programming. Schedule state approved activities as needed to allow program participants to fulfill required weekly hours.
• Maintain complete and accurate records of attendance and other required state forms. Monitor participant ongoing academic progress toward degree completion and meeting of identified goals throughout the semester and during breaks.
• Utilize state databases and other tracking mechanisms to input accurate and timely case notes of participant interactions, referrals, and follow-up steps. Complete all necessary state paperwork and file updates.
• Collaborate with campus and community resource programs to provide information on KEYS and reciprocal services which would benefit KEYS participants.
• Collaborate with the Department of Human Services, County Assistance Offices, and the Bureau of Employment Programs.
• Provide program information to students who are uncertain of program eligibility. Provide information of SNAP guidelines and complete the reverse referral process.
• Maintain sensitivity, understanding, and respect for a diverse academic environment, inclusive of students, faculty, and staff of varying social, economic, cultural, ideological, and ethnic backgrounds.
• Perform other duties as assigned.

The successful candidate must be an engaging, effective collaborator who will have demonstrated knowledge of best practices associated with state funded social services program and case management services. The successful candidate will also actively participate in creating an environment that encourages, models, embraces, and incorporates diverse thoughts and perspectives of all individuals of various backgrounds, ideas, and perspectives to foster an all-inclusive atmosphere and drive results. Experience & Education Qualified candidates will have demonstrated professional experience participating in state and federal funded programs as well as at least one (1) year of case management experience. Demonstrated success in an academic administrative role in a higher education setting is required. Experience working with disadvantaged and diverse populations and other Department of Human Services programs is preferred. Educational requirements include a Bachelor’s degree from an accredited college or university in Social Services or a related field of study. Supplemental Information Background Clearances: Act 153 Clearances (Act 34 PA Criminal Background History, Act 151 PA Child Abuse History, Act 114 FBI Clearance); Verification of educational credentials

For immediate consideration, interested candidates can apply online at https://www.schooljobs.com/careers/dccc DCCC offers a great competitive salary, with an outstanding benefits package which includes: Medical, Dental, Vision, and Prescription Drug for all benefit eligible employees; College Paid Disability and Life Insurance; Flexible Spending Accounts; 403(b) Defined Contribution Retirement Plans (5% Employee Mandatory Contribution and a 10% Match by the College); Generous PTO, Holiday and Winter Break Schedule; Tuition Waiver & Tuition Reimbursement benefits; and a Four (4) Day Work Week Each Summer; Professional Development Opportunities; and a Supportive Work/Life Balance Campus Environment. Note: Temporary and Grant-funded employees are not eligible for tuition reimbursement unless the specific grant supports such funding for these purposes. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. DCCC fosters a work environment, and a learning community focused on student success by delivering quality, affordable, and responsive educational opportunities in a technologically rich and supportive environment. We celebrate differences and commit to an “open door” policy for individuals with varying levels of knowledge, skills, experiences, and needs. By embracing diverse collegial perspectives, we seek to make inclusivity, teamwork, and respect the foundation for our students to reach their academic goals and on staff to thrive professionally. Delaware County Community College strongly encourages applications from members of traditionally under-represented groups. DCCC promotes an organizational culture and structure that honors diversity through integration of the principles of access, inclusion and most importantly equality. DCCC is an equal employment opportunity employer, valuing diversity, equity, inclusion, belonging.

Benefits

Delaware County Community College provides a generous benefits package including medical, dental, vision, life and LTD insurances, and a 403(b).