Store Associate

Summary Store Associates work either independently or as part of a team in any assigned retail area of a commissary store within the Defense Commissary Agency (DeCA) system, performing a variety of duties including handling, preparing, and stocking grocery and produce items, and checking-out customer purchases. Specific assignments vary by individual store and store management requirements.

Read the entire announcement before starting the application process.

Duties

• Assisting customers by answering questions such as item price or location, and handling bulky/heavy items.
• Operating an electronic checkout system to record unit price, total customer purchase, and make change.
• Performing a variety of duties in handling, preparing and maintaining stock levels of grocery and produce items.
• Reviewing stock levels and gathering inventory data in order to maintain the Computer Assisted Ordering (CAO) system.
• Preparing and maintaining a variety of documents to order commissary items, reconcile invoices and submit requisitions.
• Maintaining security, safety, and sanitation practices and procedures.

Read the entire job announcement. Focus on the following sections to understand whether or not you qualify for the position. This critical information is found under:

• Duties and Qualifications
• How to Apply (including a preview of the assessment questionnaire, if applicable)
• How You Will be Evaluated

Your resume must thoroughly describe how your skills and experiences align to the criteria defined in the Qualifications section of this announcement and it must support your responses to the assessment questionnaire. We do not assume you have the necessary experience to successfully perform in this job regardless of your employment history or academic career.Qualifications You must meet the Office of Personnel Management (OPM) qualifications for series 1101 and additional requirements by the announcement closing date. Your resume (and/or transcript if necessary) must clearly show that you have the qualifications described below. You can use experience, education, or a combination of the two to qualify.

Experience: One (1) year of progressively responsible clerical, office, or other work that indicates the ability to acquire the knowledge and skills needed to perform the duties of this position (general experience).

OR

Education: Two (2) full years of successfully completed education above high school at an accredited business, secretarial, technical school, junior college, college, or university. Transcripts are required if relying on education, in whole or in part, to qualify. See Required Documents for more information.

OR

Combination of experience and education: To calculate the combination, divide your total months of experience by 12, then divide your semester hours by 60 and add the two percentages. If the total is 100%, you meet the minimum qualifications through a combination of experience and education.

You will receive credit for all relevant qualifying experience (paid and unpaid), including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Physical requirements: (1) The work involves frequent lifting, pushing, pulling, carrying, and handling of commissary products weighing up to forty (40) pounds without assistance; heavier products are moved with assistance from other workers or by using material-handling equipment. (2) The work involves prolonged standing, stooping, kneeling, bending, and climbing. You will attest to your ability to perform these physical requirements in the Questionnaire.

As part of the online application process, you will respond to a series of questions designed to evaluate your level of experience in the position's competencies (knowledge, skills, abilities, and other characteristics).

• Minimum Qualifications GS-04

Overtime: Occasional

Fair Labor Standards Act (FLSA): Nonexempt

Bargaining Unit Status: Not Covered

Obligated Position: No

Those retired under CSRS or FERS considered: No. DoD criteria not met.

Work environment: Performance of work in some areas of the commissary requires exposure to hot or cold weather or damp and drafty conditions. The incumbent may be exposed to differences in temperatures in storing or obtaining items in refrigerated rooms or in the warehouse; or due to the opening and closing of doors. There is a danger of minor injuries such as cuts, scrapes, bruises, heat sealer burns, and slipping on wet floors. The incumbent may also be exposed to the elements when outside the building when completing customer transactions or retrieving carts.

Telework eligible: No

Remote work eligible: No Education USING YOUR EDUCATION TO QUALIFY.

You MUST provide transcripts and/or other documentation to support your educational claims.

Transcripts. REQUIRED when using education to meet qualifications or when education is required.

Foreign education may be qualifying if a private organization specializing in interpreting foreign education programs has deemed the foreign education equivalent to that gained in an accredited U.S. education program or a U.S. accredited college or university has given full credit for the foreign courses.

Unofficial transcripts from U.S. Department of Education accredited colleges, universities, schools, or institutions listing your name, the name of the school, the date and degree awarded, and the list of classes and credits earned are acceptable for the application process. If selected, official transcripts are required before a firm job offer is made. A photocopy of your degree/diploma is not acceptable.

When relying on foreign education, submit transcripts and a copy of the equivalency evaluation results letter with a course-by-course listing. Documents must be in English or include an English translation. The hiring employer for this position does not evaluate degrees from foreign colleges or universities.How you will be evaluated HR reviews your documents to determine if you are qualified and meet requirements and competencies. Your questionnaire score is a preliminary measure of how well your background matches the required competencies. If you submit multiple resumes, the last one received is used for this evaluation and sent to the hiring manager if you are referred for selection consideration.

HR refers qualified applicants to the hiring manager for selection consideration. Selections are subject to restrictions of the DoD referral system for displaced employees.

Interagency Career Transition Assistance Program (ICTAP): This program applies to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet ICTAP eligibility criteria AND 2) be rated well-qualified for the position AND 3) submit the appropriate documentation to support your ICTAP eligibility. Well-qualified means you possess the type and quality of experience that exceeds the position's minimum qualifications. See the Required Documents section of this announcement for more information.

Appointment of Military Spouses (5 CFR 315.612) (NonComp Mil Sp): To receive this preference, you must choose to apply using the " Appointment of Military Spouses (5 CFR 315.612) (NonComp Mil Sp)" eligibility. If you are claiming Military Spouse eligibility and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager. Information and required documentation for claiming Military Spouse eligibility may be found at the General Applicant Information and Definitions link below. How to apply You are responsible for verifying your application package is complete, accurate, and submitted timely. As uploaded documents may take one or more hours to clear the virus scan, plan accordingly to ensure your application process is complete and your application package is submitted by the specified closing date and time.

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section.

The complete application package must be submitted by 11:59 PM (EST) on the closing date to receive consideration.

• To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.
• You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application. NOTE: Resumes up to a total of two pages will be accepted. Resumes exceeding two pages will be removed from consideration.
• You will receive an email notification when your application has been received for the announcement.
• To verify the status of your application, log into your USAJOBS account, https://www.usajobs.gov, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.

Please review the General Application Information and Definitions at:

https://www.dla.mil/Portals/104/Documents/Careers/downloads/DoDGenAppInfo%2012-1-2020.pdf?ver=ECNbdsHtGilTd3OENN4A0Q%3d%3d

As required by 5 C.F.R. § 302.106., DLA will provide Section 508 conformant ICT to employees with disabilities. All ICT interfaces with the public related to vacancy announcements and career transition opportunities must conform to the applicable requirements in the current ICT Standards and Guidelines (36 C.F.R. § 1194). Other information Executive Order 12564 requires a federal workplace to be free of illegal drugs and prohibits the use of illegal drugs both on and off duty by federal employees. As a reminder, marijuana is still classified as an illegal drug by the Federal government and is prohibited for use by Federal employees even if such use is legal in the state where the Federal employee resides and/or works. The Defense Commissary Agency is a Drug-Free Federal Workplace where the use of illegal drugs will not be tolerated and may result in penalties up to and including removal from Federal service.

• Upon first appointment to a civilian position in the Federal government, you are entitled only to the lowest step (Step 1) of the grade for which selected. The display of a salary range on this announcement does not suggest or convey an entitlement to a higher rate of pay.
• The minimum age requirement is generally 18 years. Employing those under 18 may be possible under certain circumstances. If under 18 years of age, ensure you provide documentation showing how you are eligible.
• Applicants with financial difficulty are not automatically removed from consideration.
• Selectees are required to complete an online onboarding process.
• Retired military service members cannot be appointed to a Department of Defense (DoD) civilian position within 180 days of their retirement date. 5 United States Code 3326.

The following may result in a rating of ineligible. Ineligible applicants receive no consideration.

• Submitting an incomplete application package, such as missing documents, illegible documents, and/or missing information necessary to determine qualifications and eligibility. A resume reflecting part-time (PT)/full-time (FT) or nothing rather than the number of hours worked per week (e.g., 40, 30, 20, etc.) may be considered incomplete.
• Submitting encrypted documents or uploading Adobe portfolio documents.
• Submitting any document that contains a photo or image of you.
• Including social media links, inappropriate material or content, classified or government sensitive information, or personal information such as age, gender, race, religion, or social security number on your resume.
• Overstating your qualifications and/or experience in your application materials or questionnaire responses.
• Deliberately attempting to falsify your application information, such as copying portions of this announcement into your resume.