Jobs in the United States

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Added 59 mins ago
DM
Customer Satisfaction Representative
Default Munchkin
Van Nuys, CA
- $20 to $22 USD / hour
Manage RMA (Return Merchandise Authorization) processing workflows
Added 1 hour ago
KH
Administrative Front Desk Associate Baltimore
K&I HEALTHCARE SERVICES LLC
Baltimore, MD
- $15 USD / hour
Minimum 1 year of front desk, receptionist, or customer service experience required; healthcare setting strongly preferred
Added 1 hour ago
CH
PRN Polysomnography Technologist 2 - CFH
Carle Health
Urbana, IL
- $29 to $49.88 USD / hour
…with manager hierarchy including verification of insurance, prior authorization and check-in process; sleep study procedure policy adherence; and support of trouble-shooting acquisition…
Added 3 hours ago
MB
Project Coordinator - Maintenance Operations
Massachusetts Bay Transportation Authority
Boston, MA
- $107,851.96 USD / year
An Associate’s degree from an accredited institution and an additional three (3) years of directly related experience substitute for the Bachelor’s degree requirement
Added 4 hours ago
TU
Health Care Attorney
The University of Texas at Austin
AUSTIN, TX
- From $210,000 USD / year
The Associate Vice President will be a key legal advisor to leadership of Dell Medical School and UT Dell Medicine as we launch a monumental healthcare initiative and new specialty…
Added 4 hours ago
CC
CLINICAL SOCIAL WORKER- (ISUDT), Medical Social Worker, CIM
California Correctional Health Care Services
CA
- $8,678 to $10,569 USD / month
These classifications are subject to Section 5,Hiring-Above-Minimum (HAM) Authorization of the California State Civil Service Pay Scales. The authorized HAM rate for this classification is…
Added 4 hours ago
NL
Full-Time Patient Services Associate/Patient Access - Brooklyn
NYU Langone Medical Center
Brooklyn, NY
- $53,575.23 USD / year
- Full-time
We have an exciting opportunity to join our team as a Full-Time Patient Services Associate/Patient Access - Brooklyn.
Added 4 hours ago
Software Engineer - ETL
Excellus BlueCross BlueShield
Rochester, NY
Associate's degree in computer science, information technology or related field. In lieu of a degree, three (3) years of experience required. Bachelor’s degree preferred.
Added 4 hours ago
FH
Financial Clearance Specialist II
Fred Hutchinson Cancer Center
Seattle, WA
- $26.36 to $37.54 USD / hour
…covered within the scope of the Specialist I responsibilities) prior to receiving care by verifying insurance eligibility, confirming benefits, obtaining necessary authorization, and…
Added 4 hours ago
FH
Financial Clearance Specialist II
Fred Hutchinson Cancer Center
Seattle, WA
- $26.36 to $37.54 USD / hour
…covered within the scope of the Specialist I responsibilities) prior to receiving care by verifying insurance eligibility, confirming benefits, obtaining necessary authorization, and…
Added 5 hours ago
Registered Nurse- Psychiatric Emergency Empath and Complex Intervention Unit Blended - RN
Mayo US
Rochester, MN
All entry-level associate degree registered nurses with a RN start date of April 1, 2020, and after must provide documented evidence of program completion of the baccalaureate degree in…
Added 5 hours ago
DO
Associate Accounting Analyst
Department of Toxic Substances Control
CA
- $6,330 to $7,929 USD / month
As an Associate Accounting Analyst you will have the opportunity to:
Added 6 hours ago
BH Care Manager - LP (Buncombe County, NC)
Asheville, NC
LOCATION: Remote – must live in or near Buncombe County, North Carolina
Added 6 hours ago
Police Sergeant
UWOSH University of Wisconsin Oshkosh
Oshkosh, WI
Added 6 hours ago
Registered Nurse - Anticoagulation
Mayo US
Mankato, MN
All entry-level associate degree registered nurses with a RN start date prior to April 1, 2020 must provide documented evidence of program completion of a baccalaureate degree in nursing…
Added 6 hours ago
UU
Administrative Assistant III - Pediatric Otolaryngology
UWMSN University of Wisconsin Madison
Remote, United States
- $23 USD / hour
Prior administrative experience in a healthcare, academic medical center, or clinical department setting
Added 6 hours ago
UU
Research Administrative Spec
UWMSN University of Wisconsin Madison
Remote, United States
- $70,000 USD / year
…research projects. This position works under the direction of our Associate Director of Research in support of our talented faculty and scientists, who are identifying breakthroughs that…
Added 6 hours ago
BH Care Manager - LP (Buncombe County, NC)
Partners Behavioral Health Management
Asheville, NC
LOCATION: Remote – must live in or near Buncombe County, North Carolina
Added 6 hours ago
Assistant/Associate Professor
UWMIL University of Wisconsin Milwaukee
Milwaukee, WI
Assistant and/or Associate Professor of Architecture
Added 6 hours ago
ST
Retail Sales Associate Part Time
Sun Tan City - Dual Leverage Group
Johnston, IA
- $11 to $15 USD / hour
- Part-time
Added 6 hours ago
Registered Nurse - Emergency Department - RN
Mayo Clinic
Cannon Falls, MN
All entry-level associate degree registered nurses with a RN start date prior to April 1, 2020 must provide documented evidence of program completion of a baccalaureate degree in nursing…
Added 6 hours ago
Registered Nurse - Med/Surg - RN
Mayo Clinic
Fairmont, MN
All entry-level associate degree registered nurses with a RN start date prior to April 1, 2020 must provide documented evidence of program completion of a baccalaureate degree in nursing…
Added 6 hours ago
Clinical Intake Coordinator
Basepoint Health Management, LLC
Dallas, TX
Current Texas license as an LPC, LMSW, LMFT, or LCSW required. Associate-level and supervision-required licensees must maintain an active, approved supervision agreement.
Added 6 hours ago
SO
Medical Assistance Specialist 5 (MAS5/AHSO) – Internal – Nonpermanent
State of Washington
Remote, United States
- $59,760 to $80,496 USD / year
Bachelor’s degree = four years; associate degree = two years.
Added 6 hours ago
DO
Medicaid Management Information Systems (MMIS) Operations Manager
Department of Health and Human Services
Augusta, ME
- $72,196.8 to $102,086.4 USD / year
This position reports to the MMIS Associate Director. The position is located in Augusta, Maine and allows for partial telework with management approval.

Default Munchkin

Customer Satisfaction Representative

Van Nuys, CA, United States

$20 to $22 USD / hour

Apply on recruiting2.ultipro.com About employer

Applications open in a new tab.

Job details

Pay: $20 to $22 USD / hour
Posting language: English
Posted: Nov 13, 2026

Original job description

Who We Are:

Munchkin, Inc., focuses on creating, incubating, and growing the next generation of consumer lifestyle brands. Founded in 1990, Munchkin is the leading consumer product company and most loved baby lifestyle brand behind the innovative gear and products for children, mothers, and caregivers. Munchkin has sold billions of dollars of products through our key retail partners: Target, Walmart, and Amazon and has global distribution in over 50 countries. With over 375+ patents under our belt and over 250 international product and brand design awards, we continue to create solutions that leave our customers asking, "how did I ever live without this?" Innovation is the core of our company DNA and has been driving our designs for over 30 years! Recognized as #8 on America’s Most Innovative Companies list by Fortune Magazine, innovation is the core of our company DNA and has been driving our designs for 30 years!

There is no better time than now to join Mujnchkin as we embark on our next and biggest growth and transformation journey, and you could be the next influential leader to play a key role in driving enormous customer-centered value and rapid growth.

Position Summary:

The Temporary Customer Satisfaction Representative role is responsible for providing high-quality customer service that encompasses answering a wide array of questions while providing education for the company’s full portfolio of products, diffusing frustrations by providing options and solutions for resolving consumer inquiries. This role serves as a primary point of contact for quickly responding to phones, email, web contact form, SMS, and Live Chat.

This is a temporary assignment with the possibility of full-time employment.

What You’ll Do

Respond promptly and professionally to customer inquiries via phone, email, web contact form, Live Chat, SMS, and physical mail, including questions related to:
Product assembly, care, and general usage
Product features, materials, and specifications
Consumable goods
Consumer complaints, including coordination of replacements for damaged or defective products
Maintain and organize product samples to support accurate and efficient customer assistance
Process replacement orders, including:
Full item and part item replacements
Updating and maintaining Salesforce price book
Managing part replacement inventory
Collaborate closely with cross-functional teams such as Quality Assurance, Product Development, Marketing, and E-Commerce to address product issues, concerns, and testing needs
Provide supplemental support to the E-Commerce team, assisting with:
Fraud detection and review
Inventory discrepancies
Order processing challenges
Shipment and return inquiries
Subscription related inquiries
Process QA product return for replacements
Manage RMA (Return Merchandise Authorization) processing workflows
Participate in ongoing training to strengthen nutrition knowledge and customer service skills
Contribute to continuous improvement initiatives, offering feedback and support for process enhancements
Perform other duties as assigned

Bring It!

2-4 prior years in customer service and high-volume call center experience is mandatory
High school diploma required, and associate or bachelor’s degree preferred
Accuracy and attention to detail is a must
Strong organizational and multitasking skills
Empathetic, patient, and able to handle sensitive customer conversations with care
Team player – willing and able to assist coworkers including those outside of the Consumer Satisfaction department
High sense of urgency
Experience with consumable goods preferred
Familiarity with infant formula, feeding products, or maternal-child nutrition is highly desirable
Proficient in CRM systems and basic computer applications (Microsoft Office, email platforms, etc.). Salesforce experience preferred

We Got You Covered!

Hourly Range: $20 - $22 per hour, DOE

To learn more, visit us at www.munchkin.com.

Munchkin welcomes and values what makes everyone unique. We’re proud to be an equal opportunity and affirmative action employer. All hires to our team are based on qualifications, merit, and business needs. We recruit, employ, train, and promote regardless of race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, veteran status, genetic characteristic, or any other protected status.

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Apply on recruiting2.ultipro.com About employer

More about this job

Skills

Customer service
Assembly
Salesforce
Quality assurance
Fraud detection
Process improvement
Multitasking
Microsoft Office

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Work requirements

Jobs in the United States