Jobs in the United States

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Added 2 mins ago
SA
Automotive General Service Technician
Sun Auto Tire and Service
Chandler, AZ
- $15.15 USD / hour
…Automotive Technician, Lead Automotive Technician, Service Associate, and other field…
Added 4 mins ago
Loan Operations Specialist - Commercial Loan Documentation - Servicing - Banking #26-19
First Federal
McMinnville, OR
Growth-Oriented - Opportunities for professional development and career advancement.
Added 7 mins ago
YC
Senior Specialist, Procurement
Yavapai College
Prescott, AZ
- $53,622.4 to $69,700.8 USD / year
2. Contract Development, Administration, and Compliance (35%)
Added 8 mins ago
DM
Customer Satisfaction Representative
Default Munchkin
Van Nuys, CA
- $20 to $22 USD / hour
Collaborate closely with cross-functional teams such as Quality Assurance, Product Development, Marketing, and E-Commerce to address product issues, concerns, and testing needs
Added 8 mins ago
Associate Vice President (AVP) of Health for Finance, Strategy, and Business Development
George Washington University
DC
The Associate Vice President (AVP) of Health for Finance, Strategy, and Business Development serves as the financial, strategic, and business architect for the School of Medicine and Health…
Added 9 mins ago
Driver
SiteOne Landscape Supply
Panama City, FL
…commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We…
Added 9 mins ago
Branch Manager II
SiteOne Landscape Supply
West Palm Beach, FL
…facets of branch operations including inventory management, team development, customer value, and overall financial performance and growth. This role works in collaboration with area…
Added 9 mins ago
Yard Associate
SiteOne Landscape Supply
Frisco, TX
Must have a safety-minded work ethic
Added 9 mins ago
Division Pricing Manager
SiteOne Landscape Supply
Roswell, GA
…commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We…
Added 9 mins ago
Yard Associate
SiteOne Landscape Supply
Tigard, OR
Must have a safety-minded work ethic
Added 9 mins ago
Yard Supervisor
SiteOne Landscape Supply
Henrico, VA
…commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We…
Added 9 mins ago
CDL Driver B
SiteOne Landscape Supply
Louisville, KY
…commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We…
Added 9 mins ago
Area Transportation Manager
SiteOne Landscape Supply
Alpharetta, GA
…commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We…
Added 9 mins ago
Sr. International Transportation Coordinator
SiteOne Landscape Supply
Palmetto, GA · Carlisle, PA · Pleasant Prairie, WI · Goodyear, AZ · Dallas, TX
Monitor and track international and cross-border shipments, proactively resolving issues and ensuring timely delivery
Added 9 mins ago
CDL Driver A - Bilingual Preferred (English/Spanish)
SiteOne Landscape Supply
Santa Monica, CA
…commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We…
Added 10 mins ago
AD
Jr. Histology Technician (Overnight)
Antech Diagnostics
Lake Success, NY
- $24.81 USD / hour
…of individuals who are committed to each other’s growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality,…
Added 11 mins ago
Temporary Associate
Tapestry, Inc.
Chandler, AZ
Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs…
Added 11 mins ago
Sales Support Associate III
Tapestry, Inc.
Edina, MN
The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving…
Added 11 mins ago
Temporary Sales Associate
Tapestry, Inc.
Oakbrook, IL
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 11 mins ago
Temporary Sales Support Associate
Tapestry, Inc.
Bloomington, MN
The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving…
Added 11 mins ago
Biomedical Technician
BIN USA Bio-Med Appl of Indiana Inc
Kokomo, IN · Peru, IN
…experiences to come together for professional and personal development, discussion, activities, and peer support. Our diverse workforce and culture encourage opportunity, equity, and…
Added 16 mins ago
Senior Manager, Customer Operations
Outrider
Henderson, CO
…Operations organization, including Customer Operations Managers, Associate Managers, and a frontline team of AV Site Leads and Autonomous Vehicle Field Technicians (AVFTs) across all active…
Added 17 mins ago
CE
Sales Associate West Covina
Claires Essentials LLC
West Covina, CA
- $16.9 to $17.9 USD / hour
As a Sales Associate, you are both a brand ambassador and a certified Piercing Specialist, delivering safe, professional piercing services while creating welcoming, energetic, and…
Added 18 mins ago
Business Office Director
Cadence at Clemmons by Cogir
Clemmons, NC
Direct oversight over the front desk staff, including recruiting, training, supervision, and staff development.
Added 22 mins ago
CK
Toddler Lead Teacher
Creative Kids Child Care Center
Brewster, NY
- $19.88 to $24.38 USD / hour
Grow Your Way: Paid CDA, tuition reimbursement, and professional development to fuel your career.

Default Munchkin

Customer Satisfaction Representative

Van Nuys, CA, United States

$20 to $22 USD / hour

Apply on recruiting2.ultipro.com About employer

Applications open in a new tab.

Job details

Pay: $20 to $22 USD / hour
Posting language: English
Posted: Nov 13, 2026

Original job description

Who We Are:

Munchkin, Inc., focuses on creating, incubating, and growing the next generation of consumer lifestyle brands. Founded in 1990, Munchkin is the leading consumer product company and most loved baby lifestyle brand behind the innovative gear and products for children, mothers, and caregivers. Munchkin has sold billions of dollars of products through our key retail partners: Target, Walmart, and Amazon and has global distribution in over 50 countries. With over 375+ patents under our belt and over 250 international product and brand design awards, we continue to create solutions that leave our customers asking, "how did I ever live without this?" Innovation is the core of our company DNA and has been driving our designs for over 30 years! Recognized as #8 on America’s Most Innovative Companies list by Fortune Magazine, innovation is the core of our company DNA and has been driving our designs for 30 years!

There is no better time than now to join Mujnchkin as we embark on our next and biggest growth and transformation journey, and you could be the next influential leader to play a key role in driving enormous customer-centered value and rapid growth.

Position Summary:

The Temporary Customer Satisfaction Representative role is responsible for providing high-quality customer service that encompasses answering a wide array of questions while providing education for the company’s full portfolio of products, diffusing frustrations by providing options and solutions for resolving consumer inquiries. This role serves as a primary point of contact for quickly responding to phones, email, web contact form, SMS, and Live Chat.

This is a temporary assignment with the possibility of full-time employment.

What You’ll Do

Respond promptly and professionally to customer inquiries via phone, email, web contact form, Live Chat, SMS, and physical mail, including questions related to:
Product assembly, care, and general usage
Product features, materials, and specifications
Consumable goods
Consumer complaints, including coordination of replacements for damaged or defective products
Maintain and organize product samples to support accurate and efficient customer assistance
Process replacement orders, including:
Full item and part item replacements
Updating and maintaining Salesforce price book
Managing part replacement inventory
Collaborate closely with cross-functional teams such as Quality Assurance, Product Development, Marketing, and E-Commerce to address product issues, concerns, and testing needs
Provide supplemental support to the E-Commerce team, assisting with:
Fraud detection and review
Inventory discrepancies
Order processing challenges
Shipment and return inquiries
Subscription related inquiries
Process QA product return for replacements
Manage RMA (Return Merchandise Authorization) processing workflows
Participate in ongoing training to strengthen nutrition knowledge and customer service skills
Contribute to continuous improvement initiatives, offering feedback and support for process enhancements
Perform other duties as assigned

Bring It!

2-4 prior years in customer service and high-volume call center experience is mandatory
High school diploma required, and associate or bachelor’s degree preferred
Accuracy and attention to detail is a must
Strong organizational and multitasking skills
Empathetic, patient, and able to handle sensitive customer conversations with care
Team player – willing and able to assist coworkers including those outside of the Consumer Satisfaction department
High sense of urgency
Experience with consumable goods preferred
Familiarity with infant formula, feeding products, or maternal-child nutrition is highly desirable
Proficient in CRM systems and basic computer applications (Microsoft Office, email platforms, etc.). Salesforce experience preferred

We Got You Covered!

Hourly Range: $20 - $22 per hour, DOE

To learn more, visit us at www.munchkin.com.

Munchkin welcomes and values what makes everyone unique. We’re proud to be an equal opportunity and affirmative action employer. All hires to our team are based on qualifications, merit, and business needs. We recruit, employ, train, and promote regardless of race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, veteran status, genetic characteristic, or any other protected status.

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More about this job

Skills

Customer service
Assembly
Salesforce
Quality assurance
Fraud detection
Process improvement
Multitasking
Microsoft Office

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Work requirements

Jobs in the United States