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VP, Transportation Commercial Credit
BMO Financial Group
Roselle, IL
…policies and procedures while maintaining an exceptional client service…
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Customer Service Supervisor, Interiors
Fellowes Brands
Itasca, IL
Added just now
WN
Branch Manager I
Woodforest National Bank
Kankakee, IL
- $53,560 to $66,961 USD / year
· Knowledge of/or ability to quickly learn products, services, policies, procedures, regulatory guidelines, as well as engaging in as sales and service process.
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Data Engineer 4 (Python, Oracle Database)
Capital One
Riverwoods, IL
Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies
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Personal Banker Associate II - Romeoville - Full-Time
Fifth Third Bank, N.A.
Romeoville, IL
- Full-time
…on-boarding and education program that includes rotations in Operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates…
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Senior Manager Category Procurement
Caterpillar, Inc.
East Peoria, IL
As the Senior Global Category Manager – Facilities & Process Maintenance Services , you will lead the development and execution of global category strategies supporting Caterpillar's…
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Strategic Account Manager
Walgreens
Deerfield, IL
Leads, helps develop and implements client service programs which directly support both tactical and strategic service needs of the client and Company objectives. Identifies, recommends,…
Added 1 min ago
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Assistant Store Manager - 3455
Extra Space Storage
Elgin, IL
- $17.5 to $18.54 USD / hour
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
Added 1 min ago
Manager, Logistics (3rd Shift)
Caterpillar, Inc.
Champaign, IL
As a Manager, Logistics (3rd Shift), you will be responsible for leading all warehouse and automation operations during 3rd Shift at the Midwest Logistics Center (MWLC) in Champaign, IL. As…
Added 1 min ago
Sr. Asst, Customer Service
Smurfit Westrock
Aurora, IL
As a Customer Service Representative (CSR), you will represent Smurfit WestRock to the customer and act as a critical liaison between the customer, sales, and operations teams. As a CSR,…
Added 1 min ago
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Store Manager
Extra Space Storage
Peoria, IL
- $18 to $20 USD / hour
The Store Manager oversees the daily operations of one or more self-storage locations with limited direct supervision. This role ensures the facility meets high cleanliness standards,…
Added 1 min ago
ES
Assistant Store Manager
Extra Space Storage
Peoria, IL
- $17 to $18 USD / hour
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
Added 1 min ago
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Regional Maintenance Manager
CBRE
Springfield, IL
- $200,000 to $210,000 USD / year
…looking for a skilled and forward-thinking Regional Maintenance Manager (RMM) to join our growing team as we work to service one of the world’s largest online…
Added 1 min ago
Buyer I or II
Intermountain Health
Springfield, IL
Works directly with assigned service lines, suppliers and product categories to provide world class purchasing service and solve problems related to the procure to pay process. Responsible…
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Facets Product Consultant - Manager
Cognizant
Springfield, IL
- $113,000 to $130,000 USD / year
Lead the development and implementation of solutions across Facets Plan/Product, Membership, and Group , aligning functionality with business and customer needs.
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Product Manager - Technical
Intermountain Health
Springfield, IL
The Technical Product Manager is responsible for driving the development and management of technology-driven products and solutions that support our health plan operations. Collaborates…
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Sr. Partner Sales Manager, Retail, Restaurants, CPG
Amazon
Chicago, IL
The Partner Sales Manager (PSM) is a quota-carrying sales professional responsible for driving partner-delivered revenue across an industry aligned territory. This role demands pipeline…
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Sales Capture Senior Manager- Energy Industry
Accenture
Chicago, IL
…qualification, sales pursuit and close by applying deep sales process and technical expertise. You develop relationships with key buyers and decision-makers at new and existing clients by…
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Manager, Creative Director - Retail Bank
Capital One
Chicago, IL
Build and maintain relationships with a network of partner groups (digital, operations, legal, etc.) to anticipate and proactively address obstacles and establish Brand Creative as a…
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AWS AI ML Engineer Senior Manager
Robert Half
CHICAGO, IL
As a Senior Manager, you’ll partner with our clients to identify and manage risk. You'll develop strategies to solve complex business problems using new ways of thinking, and devise…
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Customer Experience Manager- EdTech
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Lead assigned client upskilling and reskilling programs, coordinating Sales, Courseware Development, Technology, Operations Delivery, and client stakeholders from planning through…
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Manager, Strategic Finance
Triumvirate Environmental
Somerville, MA
…analytics, PE-grade reporting, and data infrastructure. The Manager, Strategic Finance is a critical hire within that program, taking ownership of the analysis that drives acquisition…
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Client Experience Manager
Triumvirate Environmental
Santa Fe Springs, CA
The Client Experience Manager (CEM) serves as the central liaison for Triumvirate's national system accounts - clients with multiple locations spanning states and regions across the…
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Operations and Sales Manager
Ingersoll Rand Careers
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Lead operations for Flexan’s Lincolnshire manufacturing facility. This individual will play a critical role in achieving the site's goals and objectives, developing and implementing…
Added 7 mins ago
Client Relationship Representative (Universal Banker)
First Merchants Brand
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…position is responsible for delivering high-quality customer service and accurately performing a variety of banking activities, including processing financial transactions, opening deposit…

Default CKE Brand

HD-Restaurant General Mgr

Saint Charles, MO, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

POSITION SUMMARY

The Restaurant General Manager (RGM) has the overall responsibility for directing the daily operations of a Hardee’s restaurant in support of the Brand Vision, Mission, and Promise while role modeling CKE’s Core Values. The RGM ensures compliance with company standards in all areas of operations including product preparation and delivery, customer service, facilities maintenance, and financial accountability. This role accomplishes these objectives by actively selecting, training, and coaching top talent to achieve key results in People, Customer, Sales, and Profit.

ESSENTIAL FUNCTIONS

May perform any or all of the following duties:

Demonstrates CKE’s Core Values while building high performing employees when selecting, training, retaining, and recognizing top talent utilizing applicable tools and processes.
Identifies and develops a pipeline of talent through effective succession planning tools and best practices.
Executes the company’s performance management process consistently to ensure employees are set up for success and held accountable.
Reinforces and follows the “Open Door” Policy with all employees.
Actively monitors, demonstrates, and provides training on, all job duties of each position for any shift throughout the restaurant, including customer service, food preparation, cleaning, and stocking.
Ensures proper supervision of restaurant through ongoing examination of station and customer activities.
Travels between company locations to support business operations, including attending meetings and transporting product and supplies as needed.
Partners with Human Resources to ensure resolution to all employee relations activities and maintain compliance with federal, state, and local requirements.
Works assigned schedule to ensure that all day parts are being observed, i.e., breakfast, lunch, dinner, late night, and weekends.
Drives customer-focused culture by serving as a role model in resolving customer issues and training employees to meet or exceed customer service standards.
Coaches, drives excellence, and recognizes and holds the restaurant team accountable around core operational procedures through the use of company systems.
Ensures that food safety standards are met through direct observation as well as follow up on food safety audit results. Ensures that restaurant management teams are properly trained through Servsafe, TAPS, or state-approved equivalent.
Ensures that restaurant level plans and marketing initiatives are in place and being implemented. Partners with the District Manager to execute Local Store Marketing plans.
Analyzes sales, labor, inventory, and controllables on a continual basis and takes specific corrective action to meet or achieve margin and sales growth targets.
Conducts fiscal period business reviews with restaurant management team to build their capability to identify and drive tactics to close performance gaps.
Shares best demonstrated practices with their team and across the district.
Communicates effectively with all levels of internal and external contacts (i.e., team members, guests, vendors, visitors). Participates in company meetings, conference calls, etc.
Takes the initiative, in addition to providing excellent customer service, to supervise and/or perform other duties, as needed, to keep the restaurant clean, safe, and operating efficiently.

POSITION QUALIFICATIONS/CORE COMPETENCIES

High School Diploma/General Educational Development (GED) required; associate degree preferred.
Minimum of three years’ experience in restaurant operation.
Proficient working knowledge of Microsoft Office applications.
Must be able to work a flexible schedule including days, nights, and weekends.
Must maintain reliable personal transportation, a valid driver’s license, and proof of insurance to travel between company locations and transport product and supplies as business needs require.
Effective Communication- Consistently and effectively interacts with all members of the team; encourages open and honest communication throughout the restaurant.
Customer Focused- Recognizes the customer as the first priority and creates a culture that emphasizes high standards for service and exceeding the customers’ expectations.
Developing Talent- Creates an environment in which people are challenged to grow and develop; keeps the crew engaged by encouraging and rewarding personal growth.
Execution Excellence- Strives to be “Best in Class” in running superior operations by analyzing costs to help ensure profitability of the restaurant. Ensures standards are upheld and procedures are followed at all times to achieve optimal results. Remains focused on the details to ensure the safety of the crew and provide a consistent customer experience.
Accountability- Holds team members and themself accountable for immediate and sustained improvement if performance standards are not met, utilizing company performance management tools.

WORK ENVIRONMENT

Fast paced environment working with kitchen equipment in tight quarters.

PHYSICAL DEMANDS

Requires constant movement in and around all areas of the restaurant.
Ability to stand/walk constantly and for extended periods of time.
Ability to reach overhead, bend, and stoop frequently and repetitively.
Ability to work in a warm environment near grills, ovens, and vats.
Able to lift 20 lbs. or more repetitively on a regular basis and up to 50 lbs. on occasion.
Work with various cleaning products

THE COMPANY RETAINS THE RIGHT TO CHANGE OR ASSIGN OTHER DUTIES TO THIS POSITION AS DEEMED APPROPRIATE WITH OR WITHOUT NOTICE.

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