Service Product Manager
- Vernon Hills, IL, United States
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Job details
- Posting language
- English
- Posted
Original job description
- Represents service on cross functional product development teams, assist in the development and successful implementation of new product introduction plans.
- Creates and maintains parts and service materials and literature including service manuals, bulletins, and parts lists
- Assists with service dispatch team
- Reports on Parts Business sales and trends including customers and parts. Develops programs to support and profitably grow parts business.
- Develops price strategies for parts, service, planned maintenance, and installations.
- Monthly analysis of warranty data, seeks trends and product improvement opportunities, warranty cost improvement through claim data, repeat repairs.
- Develops specific warranty reports required by specific customers
- Manage and updates the Scotsman Service Website
- Fulfill the financial control and risk management responsibilities inherent in the position.
More about this job
Skills
- Sales
- Pricing strategies
- Financial jurisdiction
- Risk management