Records Specialist I

Essential Functions & Responsibilities:

• Organizes, files, and maintains physical and electronic documents, including titles, member records, and business folders, in accordance with established procedures.
• Conducts regular audits of documentation to verify accuracy, completeness, and proper indexing.
• Processes incoming and outgoing mail, ensuring timely distribution and appropriate documentation of received items.
• Proofreads and verifies documents for accuracy and completeness before filing or processing.
• Retrieves and fulfills internal and external requests for documentation, with attention to confidentiality and precision.
• Provides courteous, efficient, and professional service to members and internal teams, supporting a collaborative and service-driven culture.
• Collaborates with other departments to ensure smooth and timely exchange of documentation.
• Supports other administrative or operational tasks as assigned with a proactive and dependable approach.
• Maintains a member first mindset.
• Upholds core values and builds team member and customer relationships.
• Completes all training as required.
• Performs other duties as assigned.