Manager, Business Systems Development

The Opportunity

The Manager, Business Systems Development leads a multidisciplinary technical team that develops software, manages enterprise integrations, administers platforms, enables releases, and ensures quality across enterprise business applications. The role is accountable for team performance, delivery execution, technical and operational quality, and effective resource prioritization while partnering with Business Systems leaders and stakeholders to deliver reliable, scalable solutions aligned with business priorities.

What You’ll Do

• Lead, coach, and develop a multidisciplinary team, establishing clear priorities, performance expectations, development plans, and accountability for team outcomes.
• Own delivery planning and execution for business systems development, integrations, D365 F&O technical platform work, releases, and quality assurance.
• Partner with Business Systems leaders, analysts, architects, and stakeholders to understand requirements, establish priorities, manage dependencies, and deliver solutions that meet business objectives.
• Provide technical oversight across software development, integrations, enterprise platforms, release management, and quality assurance, ensuring the team applies appropriate technical standards and engages specialized expertise as needed.
• Ensure architecture and design decisions align with established standards, partnering with architects and technical specialists on complex or cross-functional solutions. Reinforce team standards for secure development, documentation, peer review, observability, and supportability. Provide leadership oversight for D365 F&O platform health, environment strategy, lifecycle management, OneVersion updates, Azure DevOps pipelines, release governance, and production support.
• Ensure recurring platform, integration, deployment, and performance issues are addressed through structured troubleshooting, root-cause analysis, and sustainable corrective action.
• Establish and maintain quality practices for the team's business systems delivery, including functional, regression, integration, end-to-end, nonfunctional, and user acceptance testing. Advance test automation maturity and ensure test plans, defect management, release quality assessments, and risk-based recommendations are consistently applied.
• Set team priorities and allocate capacity across operational support, project delivery, technical debt, platform modernization, and continuous improvement based on business priorities, risk, and available resources. Monitor delivery health, risks, blockers, quality, and outcomes and communicate decisions and status clearly to leaders and stakeholders.
• Build trusted relationships with Microsoft, implementation partners, strategic vendors, consultants, and ISV providers; review technical approaches, estimates, deliverables, testing evidence, and support models.
• Support Business Systems leadership with budgeting, forecasting, workforce planning, vendor utilization, and roadmap development, providing recommendations based on team capacity, technical needs, delivery priorities, and operational risk. Evaluate emerging technologies, including AI-assisted development, automation, and modern engineering practices, for practical and responsible use within enterprise delivery.

Disclaimer: The preceding description is not designed to be a complete list of all duties and responsibilities required of this position.

Knowledge, Skills, and Abilities

• Demonstrated people leadership with the ability to develop technical professionals, set expectations, provide feedback, and build an accountable and collaborative team culture.
• Strong understanding of the software development lifecycle, enterprise integration patterns, cloud platforms, DevOps, release management, quality assurance, and production support.
• Working knowledge of Microsoft enterprise technologies, preferably including Dynamics 365 Finance & Operations, Azure, Azure DevOps, SQL Server or Azure SQL, APIs, Service Bus, Logic Apps, App Services, and Key Vault.
• Ability to evaluate technical designs, delivery risks, system dependencies, and supportability concerns while engaging technical specialists appropriately.
• Strong portfolio, capacity, and prioritization skills with the ability to balance business value, operational risk, platform health, technical debt, and available resources.
• Excellent written and verbal communication skills with the ability to translate complex technical topics into clear decisions, risks, options, and business impacts.
• Strong analytical, problem-solving, decision-making, and conflict-resolution skills.
• Strong attention to detail, ensuring solutions and processes are secure, reliable, maintainable, supportable, and well documented.
• Ability to lead through ambiguity, organizational change, competing priorities, and complex cross-system dependencies.

Competency Profile

• People Leadership - Builds capability, provides clear direction, gives actionable feedback, and creates an environment of accountability, trust, and growth.
• Enterprise Perspective - Makes decisions with an understanding of cross-system dependencies, business processes, security, data, operations, and long-term supportability.
• Delivery Excellence - Establishes priorities, removes blockers, manages risk, and delivers sustainable outcomes with appropriate speed and discipline.
• Technical Expertise - Possesses broad technical knowledge and applies sound judgment to architecture, engineering, platform, release, and quality decisions.
• Quality and Operational Ownership - Sets high standards for reliability, testing, documentation, monitoring, support readiness, and continuous improvement.
• Communication - Builds alignment through active listening, effective presentation skills, and clear verbal and written communication.
• Teamwork - Works collaboratively across technical teams, business stakeholders, and vendors to achieve shared goals and sustainable outcomes.

What We Expect from You

• Bachelor’s degree in Computer Science, Information Systems, Engineering, Business Technology, or a related field; equivalent relevant experience may be considered.
• Minimum of 8 years of progressive experience in software development, enterprise applications, ERP platforms, systems integration, quality assurance, DevOps, or related business systems disciplines.
• Minimum of 3 years of formal people leadership or directly comparable technical delivery leadership with responsibility for coaching, work allocation, delivery, and team outcomes.
• Experience leading multidisciplinary teams responsible for development, enterprise integrations, platform administration, release management, and/or quality assurance.
• Experience delivering and supporting business-critical enterprise systems in integrated environments such as ERP, CRM, finance, HR, project delivery, or customer platforms.
• Experience with Microsoft enterprise platforms strongly preferred, including Dynamics 365, Azure, Azure DevOps, and related integration and data technologies.
• Demonstrated experience establishing engineering, release, testing, documentation, and operational support standards.
• Experience managing vendors, consultants, implementation partners, statements of work, delivery expectations, and technical deliverables.
• Experience with budgeting, workforce planning, prioritization, and roadmap development preferred
• Demonstrates openness to innovation by embracing and applying evolving technology and AI tools to enhance workflows, solve problems, and drive continuous improvement.
• Must have authorization to work permanently in the U.S.

As you consider applying for a position at Ulteig, we encourage you to think outside the box – because we do! You might not meet 100% of the skills listed in a description, but we are committed to hiring people with exceptional talent, ability and potential, and then creating an environment where they can become the best versions of themselves. We don’t want to miss out on the possibility of speaking with the next outstanding Ulteig team members, so please apply if you think this role is a great match for your unique skills and strengths. And, yes, relevant military experience is absolutely considered for transitioning service members.

What You Can Expect from Ulteig

Ulteig is a purpose-driven organization that has built a culture focused on people, both our clients and our employees, for over 80 years. Working at Ulteig is more than a job, opening opportunities to make an impact by creating and solving for a sustainable future. We recognize our success relies heavily on the dedication and focus of our workforce; this is why we make investing in our employees a top priority. We prioritize flexibility and staying connected to meeting your needs and help you achieve your goals. We value your unique perspective, respect your individuality, and celebrate your contributions. At Ulteig, we take our success and the success of our clients personally.

We offer our team members:

• Flexible Workplace
• Employee Ownership
• Competitive Pay
• Comprehensive Benefits Package
• Collaborative Environment
• Innovative Culture

Our vision is to be the most trusted partners transforming our world’s critical infrastructure. Ulteig connects people and resources to develop compelling, integrated solutions across multiple Lifeline Sectors®, including Power, Renewables, Transportation and Water. Ulteig is a trusted partner in engineering North America’s essential infrastructure and leverages its expertise with a wide range of public and private clients.

At Ulteig, we care deeply about our team, listening to their needs and ensuring they have the tools necessary to be productive, whether they choose to work remotely, hybrid, or in the office. Regardless of where you work, you are empowered to build a workday that best suits your strengths. We strive to ensure a balance and separation between home and work life. We support a flexible working schedule, so employees are able to focus on what's important to them.

If you would like to be a part of a company that empowers their employees, apply today!

Ulteig is a Drug-Free Workplace

ACHIEVE | GROW | COLLABORATE

Additional Opportunity Details:

Target Base Compensation Range for this role is $136,600 - $184,800

• Factors that may be used to determine your actual salary include your job specific skills, education, training, job location, number of years of experience related to this role and comparison to other employees already in this role.

This position will be posted for a minimum of 3 days and will continue to be posted for an average of 60 days until a qualified applicant is selected or the position has been cancelled.

Notice to Recruiters and Staffing Agencies: To protect the interests of all parties, Ulteig Engineers, Inc., will not accept unsolicited resumes from any source other than directly from a candidate or an approved vendor that has a written and signed agreement in place with Ulteig. Please do not contact or forward resumes to our company employees or locations. Any unsolicited resumes will be considered Ulteig property. Ulteig is not responsible for any charges or fees related to unsolicited resumes.