Hospitality Assistant

Hospitality Responsibilities

• Welcome and receive external groups and visitors and/or give facility tours
• Coordination of details for external groups and visitors
• Manage guest preparations and schedule maintenance and housekeeping for local properties
• Communicate with and host external groups and visitors for scheduled activities
• Assist in reservation and website management for destination properties
• Provide recommendations according to customer needs or preferences
• Manage hospitality, activity, and tour Outlook calendars
• Assist in financial reporting for destination properties
• Facilitate Sunshine Act Reporting activities for hospitality
• Ensure necessary hospitality supplies are stocked at all times
• Support the hospitality team in the execution of other various activities and tasks, as assigned

Event Responsibilities:

• Assist with on-site event preparations, including shipment assembly, meeting room set-up and breakdown, post-event reporting
• Coordinate logistics for on-site and external events and visits
• Process sponsorship requests and payments
• Create and distribute continuing education certificates for event attendees
• Support event team in execution of other various activities and tasks, as assigned

Qualifications:

• High school diploma or equivalent
• Effective interpersonal, written, and oral communication skills required.
• Self-motivated, highly organized, and detail-oriented
• Excellent time management skills and the ability to prioritize work
• Must be proficient at using Microsoft Word, Excel, PowerPoint, particularly Outlook
• Ability to work some evenings and weekends
• Valid driver’s license