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Operational Key Account Manager (OKAM)
ICAT LOGISTICS INC
Remote, United States
To facilitate the interaction between operations and sales to ensure client needs are met 100% of the time. The Operational Key Account Manager will act as the main point of contact between…
Added just now
Key Account Manager II
ICAT LOGISTICS INC
Remote, United States
To facilitate the interaction between operations and sales to ensure client needs are met 100% of the time. To provide client services and sales support for identified accounts or specific…
Added just now
Copy of Key Account Manager II
ICAT LOGISTICS INC
Remote, United States
To facilitate the interaction between operations and sales to ensure client needs are met 100% of the time. To provide client services and sales support for identified accounts or specific…
Added just now
Personal Banker Associate I
Fifth Third Bank, National Association
Shelby, MI
…on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates…
Added just now
Personal Banker Associate I
Fifth Third Bank, National Association
Shelby, MI
…on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates…
Added just now
T
Senior Manager, Clinical Operations - Clinical Growth & Success
Talkiatry
New York, NY
- $120,000 to $165,000 USD / year
As Senior Manager, Clinical Operations - Clinical Growth & Success, you'll lead the day-to-day operations and ongoing redesign of that journey. You'll improve how we predict readiness and…
Added just now
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Senior Manager, Clinical Operations - Operational Excellence
Talkiatry
Remote, United States
- $120,000 to $165,000 USD / year
As Senior Manager, Clinical Operations - Operational Excellence, you will own the operating system that allows our ClinOps leaders and support staff to work more efficiently and make…
Added 1 min ago
Urban Forester
University of South Carolina
SC
The position manages the Urban Forest Management Plan, manages tree care operations, the arborist crew, Arbor Pro inventory data, tree-risk management, contracted tree services and…
Added 1 min ago
Retail Manager - Firearms
Bass Pro Outdoor World LLC
United States
POSITION SUMMARY: The Retail Manager - Firearms supervises the firearms department within the store to include compliance with ATF, state and federal laws, and company policies and…
Added 1 min ago
Bungalows Manager
The Boca Raton
Boca Raton, FL
The Bungalow Manager is responsible for overseeing the daily operations of the Bungalows at The Boca Raton, ensuring exceptional guest experiences and maintaining the highest standards of…
Added 1 min ago
Account Liaison, Guest Services
Universal Weather and Aviation
Tampa, FL
…company. The Account Liaison, Guest Services will work with Operations, Network, IT, Finance and Marketing & Sales to consistently deliver an incredible experience to our clients within the…
Added 1 min ago
Assistant Manager
The Tile Shop
Lake Zurich, IL
Learn and use knowledge of all store and warehouse operations.
Added 2 mins ago
Team Leader
Primark
Woodbridge, VA
Support day-to-day store operations, including opening, closing, and store duty management when needed.
Added 3 mins ago
AR
Assistant Property Manager
Avenue5 Residential, LLC
Beaverton, OR
- $24 to $27 USD / hour
We’re looking for a talented assistant property manager who will be responsible for assisting the property manager in the overall operations of the property. This includes ensuring…
Added 3 mins ago
FUEL CENTER/LEAD CLERK
The Kroger Co.
Dearborn, MI
…Fuel department. Support the day-to-day functions of the Fuel operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the…
Added 3 mins ago
D
Material Handler, Cell Therapy
Devens
Devens, MA
- $30.81 to $37.33 USD / hour
The Material Handler role is responsible to perform routine Material Operations in the receiving dock, warehouse, and controlled temperature locations within the multiproduct Cell Therapy…
Added 3 mins ago
Associate Director, Project Management & Operations – (Translational Medicine, CLIA, & Bioanalysis)
Celgene - Summit (Corp)
Princeton, NJ
The Associate Director, Project Management & Operations (PM&O) leads the program management and operational framework supporting BMS’s internal CLIA laboratory and Bioanalysis…
Added 3 mins ago
Regional Multi Lot Operations & Construction Manager
Cavco Industries, Inc.
Midland, TX
As part of the funding process, gather additional lender required items at their discretion in order to accomplish the funding of the deal for PHV
Added 4 mins ago
Senior Technical Trainer
Barnhart Crane & Rigging
Memphis, TN
Position Summary: The Senior Technical Trainer reports to the Training Manager and provides leadership in the development, delivery, and continuous improvement of Barnhart’s training and…
Added 4 mins ago
Maintenance Worker
Woodland School District 50
Gurnee, IL
Assist other Operations and Facilities personnel as requested by Facility Manager or representative.
Added 4 mins ago
Sales Manager - Facility Solutions
Veritiv Operating Company
Statewide, OH · Statewide, KY
Our Sales Manager will be responsible for overseeing the development, coordination and direction of profitable sales within a specified region. Duties include acting as the leader of your…
Added 4 mins ago
Human Resource Manager
Hilton
Detroit, MI
Coordinate with the Learning & Performance Manager to ensure a seamless transition from hiring into orientation, onboarding,
Added 5 mins ago
Retail Store Manager II
FedEx Office
Fort Mill, SC
As the Store Manager I or II, you will have a hands-on opportunity to develop supervisory experience and skills while managing the overall operations at a low or lower complexity store. You…
Added 5 mins ago
HS
Process Control Technician (PCT)
HM Southeast Cement LLC
Harleyville, SC
- $38.89 USD / hour
The Process Control Technician (PCT) is responsible for installing, maintaining, troubleshooting, and optimizing process control systems and instrumentation across facilities within the HM…
Added 5 mins ago
PRADA Stock Associate Palm Beach Gardens
Prada Group
Palm Beach, FL
To be responsible of stock management in terms of KPIs, Corporate guidelines and procedures. To facilitate the selling process through an impeccable stock maintenance and to be responsible…

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Customer Service Representative

Atlanta, GA, United States

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Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide.

Purpose at Ashley:

The Customer Service Representative is the front-line ambassador for Ashley, responsible for delivering exceptional customer service and creating positive experiences for every customer. This position serves as the first point of contact for customers, providing administrative support to store operations while assisting with various office functions. The Customer Service Representative plays a vital role in building customer relationships and supports the operational excellence that drives Ashley's retail success.

What You’ll Do

Front Desk & Customer Service: Greet all customers in a warm, professional manner representing Ashley's brand image. Provide exceptional customer service through all interactions including in-person, phone, and email communications.
Sales Order Support: Assist with processing sales orders accurately and efficiently, ensuring all required documentation is complete, and proper approvals are obtained before finalizing transactions.
Customer Account Management: Process customer credit applications, assist with financing arrangements, and maintain accurate customer account information in retail management systems.
Cash Handling & Financial Procedures: Follow established cash handling procedures, process payments accurately, and reconcile transactions according to company policies under Office Manager supervision.
Customer Issue Resolution: Address customer inquiries and concerns professionally, escalating complex issues to Management as appropriate while following up to ensure resolution.
Audit & Compliance Assistance: Support Management with operational audits, inventory processes, and compliance checks by gathering required documentation and verifying accuracy of paperwork.
Reporting & Documentation: Maintain accurate records, prepare routine reports, and ensure all sales and office paperwork is properly completed and filed according to company standards.
Team Collaboration: Work cooperatively with sales team, merchandising personnel, and other store associates to ensure seamless customer experience and efficient store operations.
Technology & Systems: Utilize point-of-sale systems, retail management software, Microsoft Office Suite, and other business tools to perform job duties efficiently and accurately.
Complete any additional tasks as assigned by management

What You Bring

Legally authorized to work in the US.
At least 18 years old
High school diploma or equivalent
Knowledgeable Microsoft Office Suite and system transactions
1 year of customer service, office, and/or administrative experience, preferred
Ability to work flexible hours, including weekends and holidays; including rotation for store opening and closing responsibilities – various shifts
Maintain reliable attendance
Thrive in a team environment

What’s In It for You:

When you join us, you are eligible to participate in our comprehensive benefits programs, which include:

Extended health, dental benefits, and vision insurance
Employee Discount from 10% - 30%
Life/Disability Insurance
Flex Spending Account
401K
Paid Time off

Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual’s skills, qualifications, merit, and business needs.

To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page: Corporate Social Responsibility

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More about this job

Skills

Customer service
Administrative support
Retail operations
Front Desk
Sales
Documentation
Cash handling
Process payments
Regulatory compliance
Reporting
Merchandising
Customer experience
Point of sale
Microsoft Office
Opening and closing procedures

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