Bqt Bartender

Position Overview:

The On-Call Banquet Bartender is responsible for providing professional, efficient, and engaging beverage service during hotel banquets, catered events, receptions, meetings, weddings, and other special functions. This position prepares and serves alcoholic and non-alcoholic beverages in accordance with hotel standards, responsible alcohol service requirements, and applicable laws. The ideal candidate demonstrates excellent customer service, strong communication skills, attention to detail, and the ability to work effectively in a fast-paced hospitality environment. As an on-call team member, the bartender must be available to work scheduled events based on business needs and demonstrate flexibility with varying schedules and event requirements.

Must have the flexibility to bartend occasional shifts in our Brick & Beam Restaurant

Key Responsibilities

• Provide friendly, professional, and attentive service to banquet guests while maintaining a welcoming and polished hospitality environment.
• Prepare and serve cocktails, wine, beer, and non-alcoholic beverages according to established recipes and service standards.
• Maintain knowledge of beverage offerings, including wines, spirits, signature cocktails, and available alternatives.
• Respond promptly to guest requests and resolve service concerns professionally, involving management when appropriate.
• Maintain a clean, organized, and properly stocked bar throughout each event.
• Set up, organize, and stock banquet bars before events, including glassware, beverages, garnishes, mixers, ice, tools, and supplies.
• Review banquet event orders (BEOs) to understand event specifications, bar packages, service timelines, and guest requirements.
• Coordinate with banquet servers, culinary staff, and management to ensure seamless event execution.
• Monitor beverage inventory during events and communicate replenishment needs to the appropriate supervisor.
• Break down and clean the bar following each event, returning equipment and supplies to designated storage areas.
• Complete assigned opening, closing, and side-work duties in accordance with departmental procedures.
• Verify guest identification when required and comply with all applicable alcohol service laws and hotel policies.
• Monitor guests for signs of intoxication and notify management when intervention is necessary.
• Refuse alcohol service when required by law or hotel policy and communicate concerns to the appropriate manager.
• Follow all food safety, sanitation, workplace safety, and responsible beverage service procedures.
• Report accidents, spills, equipment issues, guest incidents, and other safety concerns promptly.
• Follow established procedures for cash handling, credit card transactions, hosted bars, cash bars, and beverage package service.
• Accurately process transactions and maintain appropriate documentation for beverage sales and consumption.
• Reconcile assigned cash drawers, checks, or other financial records according to hotel procedures.
• Protect hotel property, beverage inventory, equipment, and supplies from loss or misuse.
• Maintain a professional appearance and comply with hotel grooming and uniform standards.
• Communicate clearly and respectfully with guests, colleagues, supervisors, and other departments.
• Attend required briefings and training sessions as assigned.
• Perform additional reasonable duties related to banquet and beverage operations as assigned by management.

Required Qualifications

• Previous bartending experience in a hotel, restaurant, banquet, catering, or other hospitality environment preferred.
• Knowledge of standard cocktails, wine service, beer service, and basic beverage preparation techniques.
• Strong customer service, communication, and interpersonal skills.
• Ability to work independently while contributing to a collaborative banquet team.
• Ability to manage multiple priorities and maintain composure during high-volume events.
• Basic math skills and the ability to accurately handle payments and reconcile transactions.
• Ability to follow written and verbal instructions and adhere to established service standards.
• Must meet applicable minimum age requirements for alcohol service.
• Must obtain and maintain any required alcohol service certifications, food handler permits, or other credentials applicable to the position and jurisdiction.

Physical Requirements

• Ability to stand and walk for extended periods during events.
• Ability to lift, carry, push, and pull beverage supplies, ice buckets, cases, and equipment, with or without reasonable accommodation.
• Ability to bend, reach, and perform repetitive movements associated with bartending and bar setup.
• Ability to work in a busy environment with frequent guest interaction and varying noise levels.
• Ability to safely handle glassware, bar tools, beverages, and cleaning supplies.

Wage Rate: $25.00 per hour

About Hyatt Centric

Located near Pier 39, Hyatt Centric Fisherman's Wharf hosts 316 spacious, nautically themed rooms and suites with comfy Hyatt Grand Beds and is one of the best ways to experience the city by the bay. As part of the EOS Hospitality Group, we believe in Shared Accountability, Humility & Kindness, Creative Problem Solving, Collaboration & Community and Do Well and Do Good.

Employee Perks:

• EOS Employee Rates plus 50% off F&B and Retail
• Hyatt Centric Rates
• Employee discounts in Brick & Beam Restaurant
• Employee Job Referral Program
• Employee Recognition Programs and Appreciation Events

Important Notice:

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Hyatt Centric is an Equal Opportunity Employer without regard to people formerly experiencing homelessness, race, color, creed, gender, gender expression, gender identity, religion, marital status, registered domestic partner status, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, age, veteran status, national origin or ancestry, political affiliation, physical or mental disability, medical condition including genetic characteristics, or any other consideration made unlawful by federal, state, or local laws. Hyatt Centric hiring policies require a background check for all applicants working directly with at-risk populations.