Care Management Support Coordinator II -Remote, TX

Care Management Support Coordinator II

Location: Remote (Candidates must reside in Texas)

Pay Rate: Starting at $20.00/hour

Schedule: Monday–Friday 8:00 AM–5:00 PM, with possible overtime

Dean’s Professional Services is seeking a dependable and detail-oriented Care Management Support Coordinator II to support a leading healthcare organization. This remote opportunity is ideal for a customer-focused professional with strong communication and organizational skills who enjoys helping members navigate care plans, access health plan benefits, and connect with valuable community resources.

Responsibilities

• Support administrative care management activities, including member outreach, answering inbound calls, and scheduling services.
• Serve as a point of contact for members, providers, and internal staff to address questions and resolve issues.
• Assist with coordinating care management services and supporting member needs.
• Maintain accurate and timely documentation in member records.
• Follow applicable state, regulatory, and organizational guidelines when handling member information.
• Use multiple computer applications and systems to support daily care management operations.

Qualifications

• High school diploma or GED required.
• 1–2 years of related experience required.
• Proficiency with Microsoft Outlook, Teams, Zoom, Word, Excel, SharePoint, and internet-based applications.
• Strong communication, customer service, organizational, and computer skills.
• Ability to manage multiple tasks while maintaining accurate documentation.
• Additional state-specific requirements may apply.

Why Join Dean’s Professional Services?

• Competitive pay.
• Remote work opportunity for eligible Texas residents.
• Consistent Monday–Friday schedule.
• Opportunity to build experience in care management and health plan services.
• Supportive and collaborative professional environment.
• Opportunities for career growth and professional development.
• Access to benefits, including medical, dental, vision, and 401(k).

Dean’s Professional Services is a national, award-winning staffing firm. Since 1993, we have connected over 50,000 professionals with leading organizations nationwide by matching talent with the right skills, experience, and culture fit. We provide temporary, temp-to-hire, and direct-hire staffing solutions across healthcare, administrative, and hospitality industries.

Apply today at www.deansprofessionalservices.com or call 713-785-7483 for more information.

Dean’s Professional Services is a national, award-winning staffing solutions firm providing temporary, temp-to-hire, and direct-hire solutions across healthcare, administrative, and hospitality industries.