Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added just now
Analyst-Sr Financial II
Spartanburg Regional Healthcare System
Spartanburg, SC
The Senior Financial Analyst II is responsible for the financial review and analysis of productivity and compensation for the physicians employed by MGC. The Senior Analyst II will work…
Added 1 min ago
B
Chief of Staff
Burberry
New York
- $190,000 to $230,000 USD / year
Leads or supports key cross-functional projects and regional initiatives, e.g., 360 project management on new store openings and product category initiatives
Added 1 min ago
Experienced Earned Value Compliance Analyst
The Boeing Company
Mesa, AZ · Everett, WA · Oklahoma City, OK · Berkeley, MO · Hazelwood, MO
In this role you’ll translate complex cost and schedule data into clear, actionable insight for program leadership - and help ensure our Earned Value Management Systems (EVMS) practices…
Added 1 min ago
Senior Cloud Product Owner **Sign on Bonus Potential**
The Boeing Company
Berkeley, MO · Seattle, WA · Daytona Beach, FL
Utilize project planning and release management tools to plan, track, and optimize project deliverables and resource allocation
Added 1 min ago
Experienced Project Management Specialist
Boeing Distribution, Inc.
Wichita, KS · Hialeah, FL
Boeing Global Services, Distribution Business, is looking for an Experienced Project Management Specialist to join our team in Wichita, KS or Hialeah, FL.
Added 1 min ago
Experienced or Senior Systems Integration Specialist (Systems Integration)
The Boeing Company
Seattle, WA
Boeing Global Services (BGS) is looking for an Experienced or Senior Systems Integration Specialist to join our team in Seattle, WA.
Added 1 min ago
Manager, I&C Projects
Framatome North America
Mansfield, MA
Collaborate with senior management to develop, maintain, and report on PM forecasts, financial metrics, and accurate project baselines.
Added 1 min ago
W
Associate Broker, L&C Casualty
WTW
NY
- $65,000 to $85,000 USD / year
The Associate Broker's primary responsibility is to support Brokers & Senior Brokers to effectively manage through the renewal process and deliver results for assigned clients. Day-to-day,…
Added 2 mins ago
C
Project Manager
Cotiviti
Remote, United States
- $100,000 to $135,000 USD / year
5+ years of project management experience required.
Added 2 mins ago
LEU+ Advanced Project Manager
Westinghouse Electric Company, LLC
Hopkins, SC
As a LEU+ Advanced Project Manager, you will provide senior project leadership for complex scopes within the LEU+ major capital program. You will focus on construction execution, integrated…
Added 3 mins ago
A
Self Healing Supply Chain Senior Director
AstraZeneca
Gaithersburg, MD · Gaithersburg
- $177,652.8 to $266,479.2 USD / year
Are you ready to lead one of the most aspiring AI-driven supply chain transformations in our industry? As Senior Director of the Self-Healing Supply Chain program, you will shape how a…
Added 3 mins ago
N
NBC News Group Technology Internships – Summer 2027
NBCUniversal
New York, NY
- $30 to $40 USD / week
Your future in media starts here. The NBCUniversal Summer Internship Program is your chance to help shape what’s next in media and entertainment. Whether you’re supporting major news…
Added 3 mins ago
Internal Communications Specialist – Tools & Outdoor (Remote)
Stanley Black & Decker, Inc.
Remote, United States
Strong project management skills and attention to detail
Added 4 mins ago
II
Senior Control Systems Engineer
Ingredion Incorporated (NA-US)
Indianapolis, IN
- $102,100 to $136,166.67 USD / year
Experience with project management techniques.
Added 5 mins ago
Principal Product Manager- Tech , Amazon Customer Service
Amazon.com Services LLC
Seattle, WA
- Experience in project management methodologies, business analysis, or process improvement
Added 5 mins ago
Principal, Chief of Staff & Business Operations, Global Network Delivery
Amazon Data Services, Inc.
Seattle, WA
- 10+ years of program or project management experience
Added 5 mins ago
Senior Program Manager, SSD R2L Delivery, Central Operations Strategy
Amazon.com Services LLC
Nashville, TN
- 5+ years of program or project management experience
Added 5 mins ago
UA
Senior Product Manager - Wire Management
USABB ABB Inc.
TN
- $142,500 to $228,000 USD / year
As the Senior Product Manager with a focus on Wire Management products/offerings, this role will manage the marketing of ABB's offering(s) to targeted market segments and manages the…
Added 6 mins ago
Program Manager - Cyber
Booking Holdings Inc
Norwalk, CT
…budgets and operations in a federated environment, with strong project management skills; PMP certification…
Added 6 mins ago
Commissioning Agent I
Syska Hennessy Group
NY
Recent graduates interested in our Engineering Development Training (EDT) program can expect to participate in an accelerated, but thorough training curriculum. This curriculum will teach…
Added 6 mins ago
W
Associate Broker, L&C Casualty
WTW
New York, NY · NY
- $65,000 to $85,000 USD / year
The Associate Broker's primary responsibility is to support Brokers & Senior Brokers to effectively manage through the renewal process and deliver results for assigned clients. Day-to-day,…
Added 6 mins ago
Project Engineer - Commercial
Cupertino Electric, Inc.
Santa Fe Springs, CA · Ontario, CA · San Bernardnio, CA
Our strong project management teams, dedicated in-house engineering resources and skilled union field staff work together seamlessly to deliver commercial projects that are as innovative…
Added 6 mins ago
Assistant Project Manager - Commercial
Cupertino Electric, Inc.
Santa Fe Springs, CA · Ontario, CA · San Bernardnio, CA
Our strong project management teams, dedicated in-house engineering resources and skilled union field staff work together seamlessly to deliver commercial projects that are as innovative…
Added 6 mins ago
Director of Alumni Relations
North Carolina State University
Raleigh, NC
…stakeholders to develop and implement a comprehensive alumni relations program that boosts engagement, supports student success, and helps the College grow its reputation and long-term…
Added 6 mins ago
SC
Senior Director of Operations
Sierra Club
Oakland, CA · Washington, DC
- $200,000 to $210,000 USD / year
Scope: The Senior Director of Operations oversees organizational safety and security, enterprise risk management, insurance coverage and renewal, event compliance, travel and expense…

Dean Dorton

Technology Services Manager

Louisville, KY, United States

Apply About employer

Applications open in a new tab.

Job details

Education: Bachelor’s degree
Experience: 6-8+ years of progressive experience in managed services, technology consulting, infrastructure operations, systems administration, or a related field required.
Posting language: English
Posted: Nov 9, 2026

Original job description

About Dean Dorton Dean Dorton’s team makes up one of the largest advisory firms in the United States. We thrive when you thrive! We are here to help you succeed in every step of your development and career as you work with nationally recognized experts in a recognized best place to work. Our core values guide how we work, lead, and support one another every day. They are:

Integrity - We do the right thing, integrity guides our decisions.
Relationships - We value people, relationships drive our impact.
Collaboration - We win as one team, collaboration fuels our success.
Growth - We stay curious, growth is our mindset

About the Team Dean Dorton’s Infrastructure & Managed Services team provides comprehensive technology support and infrastructure management for clients across diverse industries. Acting as a true IT partner, we deliver secure, scalable, and strategic solutions that align with each client’s operational goals. From day-to-day support to long-term planning, we help businesses operate more efficiently and confidently through reliable, best-in-class technology services. About the Role The Managed Services Manager is responsible for the people, service delivery, client relationships, and operational performance of parts of the Managed Services team. This role leads a team of technology professionals, oversees a portfolio of client environments, and ensures services are delivered consistently in accordance with client agreements, firm standards, and established service expectations. The Manager serves as a senior escalation point and trusted client advisor while also developing team members, allocating resources, improving processes, and monitoring the metrics that support a healthy and scalable practice. Technical Definition: your specialized knowledge & expertise associated with the work you perform for/with clients (note: clients may be internal to Dean Dorton).

Lead the day-to-day delivery of managed technology services across a portfolio of clients, establishing clear service standards and ensuring work is completed accurately, efficiently, and consistently.
Partner with clients to maintain reliable and secure technology environments, including servers, networks, cloud platforms, endpoints, identity systems, backups, and related infrastructure.
Serve as a senior escalation point and subject matter resource for complex technical issues, significant incidents, and recurring service challenges.
Oversee incident, problem, change, and service request processes; guide root-cause analysis and ensure appropriate corrective and preventive actions are completed.
Ensure proactive maintenance activities are completed, including monitoring, patching, backup verification, lifecycle management, capacity planning, and security hygiene.
Lead client onboarding, service transitions, and offboarding activities, ensuring technology, processes, responsibilities, and documentation are transferred effectively.
Develop and maintain client technology roadmaps, lifecycle plans, budgets, and recommendations that align technology investments with business priorities.
Monitor compliance with client agreements, service scope, and response expectations; identify scope gaps, recurring issues, and opportunities to improve service delivery.
Establish standards for ticket management, time entry, documentation, remote monitoring and management, and professional services automation platforms.
Use operational dashboards and service data to monitor response and resolution times, backlog, client satisfaction, recurring incidents, utilization, and other key performance indicators.
Lead resource and capacity planning, including workload assignment, scheduling, escalation coverage, and appropriate use of internal and external resources.
Manage key technology vendor and partner relationships and support decisions related to licensing, procurement, renewals, and product standards.
Maintain accurate and current client documentation, including network diagrams, configurations, credentials, standards, procedures, and business continuity information.

Behavioral Definition: the behaviors associated with performing your job (interpersonal skills).

Supervise, coach, and develop Managed Services team members through clear expectations, regular feedback, performance discussions, and individualized development support.
Delegate and coordinate work based on client priorities, technical requirements, team capacity, and team member development needs.
Build and maintain trusted client relationships through proactive communication, responsiveness, transparency, and dependable follow-through.
Communicate complex technical information, service risks, and recommendations in clear business language for both technical and non-technical audiences.
Lead calmly and decisively during client escalations, service disruptions, competing deadlines, and other high-pressure situations.
Hold team members accountable for quality, documentation, time entry, client commitments, and adherence to established processes.
Collaborate across Technology Consulting and other Dean Dorton service groups to provide integrated solutions and a consistent client experience.
Demonstrate sound judgment when balancing client satisfaction, technical risk, employee workload, contractual obligations, and firm resources.
Foster an inclusive, collaborative environment that encourages knowledge sharing, continuous learning, accountability, and professional growth.
Lead teams through operational changes and evolving technology needs with flexibility, clarity, and a focus on sustainable improvement.

Non-Charge Definition: the contribution you make to Dean Dorton outside of client work.

Partner with Technology Consulting leadership to establish Managed Services priorities, operating goals, service standards, and continuous improvement initiatives.
Monitor the operational and financial health of the practice, including capacity, utilization, realization, profitability, client retention, and service quality.
Support recruiting, interviewing, onboarding, succession planning, and leadership development for the Managed Services team.
Improve and standardize service-delivery methodologies, workflows, templates, documentation, and technology tools across the practice.
Contribute to business development through discovery conversations, solution design, service scoping, proposals, presentations, and relationship building.
Evaluate emerging technologies and service opportunities that may strengthen client outcomes or expand the firm’s Managed Services capabilities.
Maintain relevant professional and vendor certifications and promote technical training and knowledge sharing across the team.
Represent Dean Dorton through industry events, professional organizations, community involvement, and firm initiatives.

Requirements

Experience & Qualifications

Bachelor’s degree in Information Technology, Computer Science, Information Systems, Business, or a related field required; equivalent relevant experience may be considered.
6-8+ years of progressive experience in managed services, technology consulting, infrastructure operations, systems administration, or a related field required.
Demonstrated experience supervising technical professionals, developing team members, and coordinating the work of others required.
Strong knowledge of server, network, cloud, endpoint, identity, backup, and security technologies used in small and midsized business environments.
Experience managing client-facing service delivery, escalations, service agreements, and operational performance metrics required.
Demonstrated ability to manage multiple clients, projects, priorities, and deadlines while maintaining quality and responsiveness.
Experience with professional services automation, remote monitoring and management, ticketing, and documentation platforms preferred.
Experience supporting technology roadmaps, budgets, lifecycle planning, and infrastructure projects preferred.
Microsoft, Cisco, ITIL, CompTIA, or other relevant technical or service management certifications preferred.
Excellent written, verbal, presentation, relationship management, and problem-solving skills required.

Software & Tools

Microsoft 365 and Microsoft Office Suite (Excel, Word, Outlook, Teams)
Remote Monitoring and Management (RMM) tools
Endpoint security, backup, and IT Service Management (ITSM) platforms (e.g., ConnectWise, Autotask)
Project management and documentation tools

Travel

This position requires travel to Dean Dorton offices and day travel to client locations

Benefits

The Fun Stuff Work isn’t all work! We want to make your experience at Dean Dorton a great one. From your health and happiness to your long-term satisfaction, we focus on YOU! A few highlights are listed below:

Flexible work schedules and environment
Unlimited Paid Time Off (PTO)
Paid family leave, medical leave, and maternity/paternity leave programs
Retirement benefits, including a best-in-class employer match and automatic profit sharing.
Telemedicine, mental health resources and wellness program reimbursement

This job description is intended to describe the general nature and level of work being performed by team members assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Additionally, responsibilities and duties may vary depending on business needs and individual circumstances. Dean Dorton is an equal opportunity employer. We’re committed to growing and empowering an inclusive community within Dean Dorton and our industry which is why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences and perspectives across the organization. We welcome anyone of any race, religion, color, national origin, political affiliation, pregnancy, ancestry, handicap, medical condition, disability, marital status, age, sexual orientation or gender. We do not accept unsolicited resumes or candidate submissions from staffing agencies, recruiters, or search firms. Any resumes or candidate information submitted without a current, signed agreement in place will be considered unsolicited, become the property of the company, and will not obligate the company to pay any fees or commissions.

Apply About employer

Report this job

Jobs in the United States

Analyst-Sr Financial II

Chief of Staff

Experienced Earned Value Compliance Analyst

Senior Cloud Product Owner Sign on Bonus Potential

Experienced Project Management Specialist

Experienced or Senior Systems Integration Specialist (Systems Integration)

Manager, I&C Projects

Associate Broker, L&C Casualty

Project Manager

LEU+ Advanced Project Manager

Self Healing Supply Chain Senior Director

NBC News Group Technology Internships – Summer 2027

Internal Communications Specialist – Tools & Outdoor (Remote)

Senior Control Systems Engineer

Principal Product Manager- Tech , Amazon Customer Service

Principal, Chief of Staff & Business Operations, Global Network Delivery

Senior Program Manager, SSD R2L Delivery, Central Operations Strategy

Senior Product Manager - Wire Management

Program Manager - Cyber

Commissioning Agent I

Associate Broker, L&C Casualty

Project Engineer - Commercial

Assistant Project Manager - Commercial

Director of Alumni Relations

Senior Director of Operations

Contact us