Clerical Associate - NICU

Campus: The Women's Hospital Unit: Neonatal Intensive Care (NICU) Shift: 12-hour shifts, part-time nights, 7pm-7am, 2 out of 6 weekends

• Clerical Associate – Neonatal Intensive Care Unit (NICU)

Make a difference from day one. Join our collaborative Level III NICU team and play a vital role in supporting the care of our smallest patients and their families.

What You'll Do

As a Clerical Associate, you'll help keep our fast-paced unit running smoothly by:

• Coordinating daily unit operations and communication
• Supporting nurses, physicians, and interdisciplinary teams
• Providing exceptional customer service to patients, families, and staff
• Managing communication systems and ensuring accurate, timely information is shared

Why Join Our NICU?

Our 24-bed Level III NICU provides advanced, family-centered care for premature and critically ill newborns. You'll be part of a compassionate team that values collaboration, learning, and excellence. Our services include:

• Developmental Care Program
• Neonatal Transport Team
• 24/7 Lactation Support
• Parent Support Program
• NicView® Webcam System
• NICU Developmental Follow-Up Clinic

We foster a supportive environment where teamwork is essential, new staff are welcomed, and every role makes a meaningful impact.

Qualifications

• High school diploma or GED preferred
• Basic Life Support (BLS) Healthcare Provider certification required within 6 months of hire

If you're organized, service-focused, and want to be part of a team dedicated to giving newborns the best possible start, we'd love to meet you.