Value Based Program Coordinator

Help Drive Quality Performance and Value-Based Healthcare Success

We are seeking a highly analytical and detail-oriented Value Based Program Coordinator to join our Quality team. In this role, you will support the organization's participation in CMS, commercial payer, and other value-based payment programs by coordinating performance reporting, quality dashboards, public reporting initiatives, and regulatory survey activities.

Working closely with quality leaders, operational teams, physicians, Finance, and executive leadership, you will help monitor organizational performance, identify improvement opportunities, and ensure accurate reporting across key quality, safety, and value-based care initiatives. This position plays a critical role in supporting strategic decision-making and helping Deaconess Health System achieve quality, patient safety, and financial performance goals.

This is an excellent opportunity for someone who enjoys healthcare analytics, performance improvement, data management, and translating complex information into actionable insights.

What You'll Do

Value-Based Programs & Performance Reporting

• Serve as an organizational resource for CMS and commercial payer value-based programs, including Hospital Value-Based Purchasing (HVBP), Hospital Readmissions Reduction Program (HRRP), Hospital-Acquired Conditions (HAC), Star Ratings, Anthem QHIP, and other quality incentive programs
• Monitor program requirements, regulatory updates, proposed and final rules, and evolving quality standards
• Prepare and submit required program data and documentation for payer and regulatory programs
• Analyze performance results, identify opportunities for improvement, and communicate findings to leadership and stakeholders
• Support employee incentive programs by providing quality performance data, scorecards, and KPI reporting
• Collaborate with Quality leadership to establish annual quality goals, benchmarks, and performance targets
• Support quality improvement initiatives designed to improve performance across system-wide measures

Quality Dashboard & Measure Management

• Maintain the system Quality Dashboard and ensure timely collection, validation, and reporting of performance data
• Manage the organization's inventory of quality measures, benchmarks, reporting timelines, and data sources
• Obtain and validate data from multiple internal and external reporting systems
• Monitor measure definitions, reporting methodologies, and performance periods to ensure consistency and accuracy
• Create and distribute scorecards, dashboards, and performance reports for leadership review

Public Reporting & Rankings

• Coordinate reporting and analysis activities related to publicly reported quality measures
• Monitor performance associated with CMS Star Ratings, Healthgrades, U.S. News rankings, and other public reporting programs
• Prepare leadership reports, presentations, and performance analyses
• Partner with department leaders and Centers of Excellence to identify opportunities for quality improvement
• Help communicate performance results and improvement opportunities throughout the organization

Surveys & Regulatory Reporting

• Coordinate the American Hospital Association (AHA) Annual Survey process across the health system
• Collaborate with leaders and subject matter experts to gather and validate survey data
• Manage survey timelines, submissions, audits, and documentation requirements
• Support additional survey and reporting activities as assigned
• Develop tracking tools and workflows that improve survey completion and reporting efficiency

Leadership & Board Support

• Prepare reports, presentations, executive summaries, and analyses for senior leadership
• Support Quality Committee and Board reporting activities
• Present findings and performance trends to leadership groups as requested
• Assist with the preparation of annual quality assessments and strategic quality reports

Process Improvement & Automation

• Develop and maintain standard work, process maps, and documentation related to quality reporting and value-based programs
• Design and enhance reporting tools using Excel, SharePoint, Power Automate, Power Apps, and related technologies
• Identify opportunities to automate workflows and improve reporting efficiency
• Participate in organizational performance improvement and strategic initiatives

What We're Looking For

• Bachelor's degree in Healthcare Administration, Business, Computer Information Systems, Public Health, Nursing, Data Analytics, or a related field
• Minimum of three years of experience in healthcare quality, performance improvement, healthcare analytics, value-based care, payer programs, or a related area
• Strong analytical and critical-thinking skills
• Experience working with healthcare performance measures, quality metrics, and regulatory reporting
• Ability to gather, validate, interpret, and present complex data from multiple sources
• Strong project coordination and organizational skills
• Excellent written, verbal, and presentation skills
• Ability to work effectively with executives, physicians, clinical leaders, and operational teams
• High attention to detail and commitment to data accuracy
• Ability to manage multiple projects and reporting deadlines simultaneously

Preferred:

• Master's degree in Healthcare Administration, Business, Nursing, Public Health, or a related field
• Experience with CMS quality programs, value-based purchasing, quality incentive initiatives, or payer performance programs
• Experience supporting public reporting programs such as Star Ratings, Healthgrades, Leapfrog, or U.S. News rankings
• Experience with healthcare quality platforms, benchmarking tools, and performance dashboards

Technical Skills

• Advanced proficiency in Microsoft Excel, including formulas, data analysis, conditional formatting, Power Query, and reporting tools
• Strong working knowledge of Microsoft Word, PowerPoint, SharePoint, and Outlook
• Experience with Power Automate, Power Apps, and workflow automation tools preferred
• Experience with business intelligence and visualization platforms such as Tableau or Power BI preferred
• Ability to analyze, organize, validate, and integrate data from multiple sources
• Experience working with healthcare quality databases, dashboards, and reporting systems preferred

Required Certifications

• Lean Six Sigma White Belt certification within one year of hire (training provided)
• Lean Six Sigma Yellow Belt or Green Belt certification within two years of hire (training provided)

What We Offer

• The opportunity to directly influence quality outcomes and organizational performance across the health system
• Meaningful work that supports patient safety, quality improvement, and value-based care initiatives
• Exposure to executive leadership, physician leadership, and Board-level reporting
• Opportunities to develop expertise in healthcare analytics, quality improvement, performance measurement, and value-based reimbursement
• Professional growth through strategic projects, process improvement efforts, and healthcare quality initiatives
• A collaborative environment focused on innovation, continuous improvement, and operational excellence
• Career advancement opportunities within Quality, Performance Improvement, Population Health, Value-Based Care, and Healthcare Operations
• A stable healthcare organization committed to delivering high-quality, patient-centered care