Academic Advisor, Online Programs

Be part of something big. Davidson-Davie Community College is an award-winning institution that is committed to student learning and success, as well as the economic growth of the communities we serve. Our goal is to identify individuals who will assist in our mission, so that everyone has the opportunity to succeed at Davidson-Davie Community College. Our benefits and other resources make it possible to excel both professionally and personally. We are a dynamic community that supports and celebrates the success of our students, faculty and staff. The future is here!

This is a newly established position, and we anticipate hiring two individuals to fill the role.What you'll do on a typical day The Academic Advisor delivers learning-centered, holistic academic advising and case management to support students in navigating a guided pathway aligned with their academic, career, and life goals. This role designs and implements student engagement strategies that promote academic persistence, retention, and program completion for online program students. Remote work days may be assigned upon successful completion of the College's one year probationary period in accordance with College's telework policy. The Academic Advisor reports to the Director, Online Student Experience and is responsible for the following:

• Provide holistic, strengths-based academic advising that helps students create and follow personalized educational plans aligned with their academic and career goals.
• Guide students through their academic journey by helping them explore program options, understand degree and certificate pathways, and make informed decisions from entry to graduation.
• Monitor and support student progress by regularly reviewing academic performance and proactively intervening with students facing academic challenges (warning, probation, or suspension).
• Utilize early alert systems to identify at-risk students and conduct timely outreach, offering appropriate referrals to academic support and community resources.
• Partner with online program faculty to stay informed on program updates, serve on advisory boards, collaborate on program specific resources and events, and share student concerns.
• Collaborate with staff across various departments to stay informed of resources available to support online learners.
• Promote student engagement and retention by offering timely and relevant communications and creating outreach initiatives that increase connection to advising and campus resources.
• Assist students with initial screenings for available support resources to address student’s personal and financial needs.
• Commit to ongoing professional development by attending training, participating in professional organizations, and integrating evidence-based advising practices into daily work.
• The position is primarily located on our Davidson campus and may require evening advising office hours. Travel to the Davie campus may be required if student needs arise.
• Perform other related duties as assigned to support departmental and college needs.

Your attributes

Required:

• Bachelor’s degree from an accredited college or university
• One year experience advising students
• Two years of experience working with students in higher education or a related field

Preferred:

• Master’s degree in higher education administration, student development, education, or a related field from an accredited institution
• Experience in caseload management
• Experience working with students in an online setting
• Experience providing academic advising in a higher education environment
• Bilingual (English/Spanish)

Work environment ADA requirements for this position include critical thinking skills with the ability to process information and exercise good judgment; ease of mobility within the work environment and other areas of campus and College locations; travel between campus locations may be required; and effective use of all forms of communication including use of computers. A climate controlled, contact center environment - filled with amazing people, incredible students and career opportunities.

Benefits

• State Health Plan Insurance
• Employee-only basic dental coverage at no cost
• $20,000.00 life insurance provided at no cost
• Employer contributions to the Teachers’ and State Employee Retirement System
• Optional benefits include vision, telemedicine, cancer, life, flexible spending accounts, etc.
• Supplemental retirement plans include 401k, 403b, and 457
• Longevity pay with ten qualifying years of state service
• 12 Paid holidays per year
• Sick leave, personal observance leave, vacation leave and/or personal leave