Jobs in the United States

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Added 12 mins ago
Software Engineering Manager, Robotics
Ford Motor Company
Redford, MI
Ford's Advanced Technology & Platforms organization is seeking an Engineering Manager to lead and grow a global robotics software engineering team. The team develops the application…
Added 12 mins ago
PAYROLL MANAGER
Central Michigan University
Mount Pleasant, MI
PAYROLL MANAGER Position Number: S-4001 Position Summary: Manages and oversees the administration of payroll services operations, ensuring compliance with federal and state regulations,…
Added 12 mins ago
Warehouse Team Member II
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…used batteries to the warehouse. * Follow / fulfill all driver program requirements, as specified by the manager. * Other duties as requested Qualifications: * Minimum 1 year warehouse…
Added 12 mins ago
OL
Case Manager II Community Health
Oakland Livingston Human Service Agency
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- $21.7 USD / hour
Added 12 mins ago
Manager, U.S. Health Care Benefits Administration
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The Manager, U.S. Health Care Administration leads the operational excellence, administration, and execution of Ford's U.S. health care benefits programs. This role partners closely with…
Added 12 mins ago
Senior Manager, Supply Chain Indirect - Construction, Real Estate, and Facilities Management
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he Global Supply Chain organization is seeking a motivated and results-driven Supply Chain Manager / Category Manager to lead indirect purchasing strategies across complex service…
Added 12 mins ago
Inventory Management Specialist
Veterans Affairs, Veterans Health Administration
Detroit, MI
Added 12 mins ago
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Unit Clerical Assistant - Circuit Court / Juvenile Division - Part-Time
Ingham County Human Resources
Lansing, MI
- Part-time
Description Under the supervision of a manager in the Juvenile Division, performs specialized clerical, administrative, financial, case processing, scheduling, records management, and…
Added 14 mins ago
Medical Practice Asst
Cooper Norcross University Hospital
Camden, NJ
Graduate of a post-secondary medical assisting education program accredited by NJAC(13:35-6.4) approved certifying body AND current certification from a recognized certifying board approved…
Added 14 mins ago
Medical Practice Asst
Cooper Norcross University Hospital
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…Ambulatory offices based on volume. Other duties as assigned by the…
Added 19 mins ago
Key Account Manager
SIGMA
Remote, United States
Proficiency with CRM systems and sales reporting tools.
Added 19 mins ago
Key Account Manager
SIGMA
Remote, United States
Proficiency with CRM systems and sales reporting tools.
Added 19 mins ago
Key Account Manager
SIGMA
Remote, United States
Proficiency with CRM systems and sales reporting tools.
Added 19 mins ago
Manager Key Account Development
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Proficiency with CRM systems and sales reporting tools.
Added 19 mins ago
Manager Key Account Development
SIGMA
Remote, United States
Proficiency with CRM systems and sales reporting tools.
Added 19 mins ago
Manager Key Account Development
SIGMA
Remote, United States
Proficiency with CRM systems and sales reporting tools.
Added 19 mins ago
Manager Key Account Development
SIGMA
Remote, United States
Proficiency with CRM systems and sales reporting tools.
Added 21 mins ago
Environmental Health & Safety Manager
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Ft. Wayne, IN
The Environmental Health & Safety (EHS) Manager is responsible for leading environmental, health, safety, hazardous materials, transportation, and regulatory compliance programs across…
Added 35 mins ago
Online Teaching and Learning Support Specialist
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Added 41 mins ago
Quality System Specialist II
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Sumter, SC
Reports directly to the Quality Manager, Quality Systems.
Added 41 mins ago
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NPI Engineering Manager
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Sumter, SC
- $113,000 to $165,000 USD / year
Eaton’s ES AMER ARS division is currently seeking a NPI Engineering Manager. Relocation assistance will be provided for candidates residing outside a 50-mile radius of Sumter, SC!
Added 41 mins ago
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Deputy Project Quality Manager-Kiewit Nuclear Solutions-ID
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- $134,000 to $140,000 USD / year
Located at the project location, the Project Quality Manager (PQM) is responsible for the development, implementation, and management of a contract-specific Project Quality Plan (PQP) and…
Added 41 mins ago
Shift Manager $15 to $19 an Hour
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…These managers’ responsibilities may include managing assigned Systems, like Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up,…
Added 57 mins ago
Facility Health and Safety Officer (O-5 Billet) Non-Supervisory
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David's Bridal

Alterations Customer Service Representative

Florence, KY, United States

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Job details

Experience: 1-2 years prior retail experience in an apparel or specialty store environment.
Posting language: English
Posted: Nov 5, 2026

Original job description

From Aisle to Algorithm and for All Life’s Moments, at David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the event or the wedding dress that matches a personal style - or the career that is a perfect fit. Join a company that dominates the products in their category – 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!

If you are passionately enthusiastic, endlessly curious, and customer obsessed, say “I do” and apply today!

The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer service. The (CSR) is responsible for providing an A+ customer experience to David’s Bridal customers S/he reports to the Store Manager. The Alterations CSR is responsible for task that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and/or ensuring that items are ready for pickups.

Essential Job Functions:

Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict.
Use all systems to manage the customer flow to deliver five-star customer experience.
Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers, includes all operational checklist task and meeting customers emotional and practical needs.
Responsible for providing an exceptional service experience to multiple customers at one time and contributes to the store achievement of Five-Star Customer Service. Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
Effectively communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
Promote all alterations services and personalization options.
Maintain store-standards (clean, organized, promotional readiness, store recovery) to support a flawless shopping experience.
Maintain high dress code standards as required by the Dress Code policy.
Greet and escort all alterations customers to and from alterations for appointments.
Press, steam, and spot clean all merchandise.
Follows quality control guidelines and inspects all garments altered/steamed/pressed to verify pristine condition before final delivery to customer.
Build long-term relationships to meet and exceed customer satisfaction and loyalty.
Support inventory management by processing special orders, pick-ups and first quality standards for all merchandise.
Supports all cash wrap behaviors and processes transactions with accuracy to make sure every customer feels celebrated.
Seeks assistance from the Alterations Manager to address customer issues that s/he is not able to resolve.
Maintains a clean and well-organized alterations room.
Performs duties and tasks as assigned by store management.

Physical Demands:

While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist and stand; move throughout the store; and talk to and hear customers. Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls. Manual dexterity to sew an perform fittings to David’s Bridal standards, as needed. Ability to lift/and or move up to 10 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices and phones for long periods of time.

Education & Credentials:

High school diploma or equivalent degree
1-2 years prior retail experience in an apparel or specialty store environment.
Prior sewing experience is helpful.
Prior experience with computerized POS (Point of Sale) system

Now that we’ve popped the question, please say “I do”.

Part Time Benefits Include:

Rewarding Environment and Competitive Pay
Team Bonus
Dayforce Wallet – Get Paid Early!
Referral Incentive Program
Generous Dream Maker Discount After First Pay Period
Vision Care
Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
401K Program
Discount for Identity Theft Protection
Discounts for Home and Auto Insurance
Discounts for Mobile
Legal Benefits (MetLife Hyatt Legal Plans)
Pet Insurance

Love wins when love is for Everyone!

Our mission at David’s Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.

David’s Bridal encourages applications from all qualified candidates. David’s Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at humanresources@dbi.com or 610.943.5048 if you need accommodation at any stage of the application process or want more information on our accommodation policies.

Policy: Candidate Use of AI in Live Interviews

We conduct interviews to evaluate each candidate’s own knowledge, judgment, and communication. During any live interview (virtual or in-person), candidates must not use real-time generative AI tools to compose or feed their answers. Candidates may use assistive technologies (e.g., screen readers, live captions) and may request reasonable accommodation in advance.

Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary. The standard base pay range for this role is posted at a minimum and maximum rate.

The starting rate of pay offered will vary based on factors including, but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range is specific to the state this role is posted in and may not be applicable to other locations. At David’s Bridal, it is rare for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.

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More about this job

Skills

Customer service
Corporate social responsibility
A+
Customer experience
Problem solving
Quality control
Inventory management
Tolerate sitting for long periods
Point of sale
Count money
Use a computer
Electronic components
Communication skills

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