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Sr Project Manager
DPR Construction
Santa Clara, CA · San Francisco, CA · Santa Clara · San Francisco
Manages and directs project teams, including project managers, project engineers, and field operations staff, ensuring alignment with project execution plans and organizational standards,…
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KI
Communications Manager
KAUAI ISLAND UTILITY COOPERATIVE
Lihue, HI
- $112,050 to $154,203 USD / year
Kauai Island Utility Cooperative is looking for a Communications Manager to perform all work necessary to design and execute Communications strategies, programs, and activities with the…
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Assistant Parts Manager
Rush Enterprises
El Paso, TX
- $60,000 USD / year
Assume responsibility to be liaison between operations and corporate “Centralized Purchasing” in absence of Parts Manager.
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Systems Administrator
Walker Sands
Chicago, IL
- $55,000 to $60,000 USD / year
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Paratransit Assistant General Manager
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Hasbrouck Heights, NJ
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Commercial Sales Account Manager - Boca Commercial
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Pompano Beach, FL
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Nebraska/Iowa Water Business Group Manager
HDR
Omaha, NE · Des Moines, IA · Ames, IA · Davenport, IA · Cedar Rapids, IA · Lincoln, NE
HDR is seeking a Water Business Group Manager to lead our team in the Nebraska/Iowa area.
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Program Director, NY Medicaid Provider Services
Acentra Health, LLC
UNAVAILABLE · UNAVAILABLE, NY · Albany, NY · West New York, NJ · UNAVAILABLE, NJ · Glenville, CT · Byram, CT
As the New York Program Director/Account Manager for the Provider Services Management (PSM) program, you will provide strategic leadership and operational oversight for a complex provider…
Added 1 min ago
Assistant Store Manager
Ross Stores, Inc.
Summerville, SC
Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning…
Added 1 min ago
Assistant Store Manager
Ross Stores, Inc.
Humble, TX
Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning…
Added 1 min ago
CM
Overnight Assistant General Manager
CRC Management Co., LLC
2451 White Plains Rd Bronx, NY
- $19 USD / hour
As the AGM at our store, you'll partner with the General Manager to drive exceptional customer experiences and operational excellence. In this leadership role, you'll manage wash, dry, and…
Added 1 min ago
Material Handler - Hiring Now! - Joliet IL
RJW Logistics Group
Joliet, IL
Step increase program- Pay will increase by $.50 after 90 days and again after 180 days (Material Handlers Only)
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Sales Manager (Optical Retail)
Stanton Optical
Virginia Beach, VA
…team to follow in your footsteps? As a Stanton Optical Sales Manager you would be our sales leader, assisting the Brand Manager in supervising and executing action plans to drive sales…
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Product GTM Lead, Emerging Products
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- $175,000 to $230,000 USD / year
…zero to one. You’ll be attached at the hip with your Product Manager counterpart from the earliest days of a product’s inception: validating what we’re building, learning the buyer and user…
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Regional Marketing Specialist
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…hospitals. The Regional Specialist partners closely with an Operations Director and their hospitals, acting as a conduit between Suveto and local hospital brands - building relationships…
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Advisor Integration Manager
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Remote, United States
The Advisor Integration Manager plays a key role in guiding new advisors through their first three to six months at GTC. This position supports technical onboarding of each advisor, and…
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Traveling Maintenance Support Manager
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Remote, United States
- $90,000 to $105,000 USD / year
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Director of School Operations (26-27)
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East Palo Alto, CA
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STOREKEEPER II - 64061740
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…orders. Documents and reports all discrepancies to the Stores Manager - SES. Issues materials and supplies in response to the receipt of approved requistions and purchase…
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Habersham Row - Property Manager
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Outlet - Seasonal TEMP PT Team Lead
Clarks
Grand Prairie, TX
Clarks offers a monthly bonus program. Employees are able to earn $100 each month, if the store meets the month's Sales Plan, or more for exceeding the plan.

Dauphin County

TELECOMMUNICATOR TRAINEE

Steelton, PA, United States
Harrisburg, PA, United States

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Job details

Apply by: Nov 30, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Job Title: Telecommunicator Trainee Department Name: Department of Public Safety- 911 Starting Rate: $20.91

ESSENTIAL FUNCTIONS OF JOB:

Receives oral and written instruction (in class and on-the-job) in equipment capability and operations; call-taking techniques, and inter-personal communications (including management of multiple emergency; discernment and accommodation of duress; listening and questioning skills; categorization of problems; and identification of appropriate local and/or regional emergency providers.
Demonstrates mandated competencies, in practice scenarios and on-duty.
Staffs “Next Generation 911 (NG911)” position assigned by Shift Manager/OIC; employs Modular Automatic Number Identification (ANI)/Automatic Location Identification (ALI) Retrieval System and Telephone System to Identify, prioritize, and route incoming and outgoing calls.
Employs appropriate functions/commands of Geographic Information System (GIS), sighting emergencies and correlating agency response zones.
Carries out pertinent functions/commands of Computer-Assisted Dispatch (CAD).
Obtains certification in Emergency Medical Dispatch, Emergency Fire Dispatch and Emergency Police Dispatch courses.
Obtains CPR certification.
Receives and process requests for emergency services in accordance with NAED.
Receives and processes calls in languages other than English, employing the current telephone system conferencing and Language Line, retaining responsibility for courteous, accurate receipt, recording, and transmitting of information to CAD.
Receives and process emergency and non-emergency TTY calls, employing established shorthand and protocols, and transfer information to CAD.
Identifies calls/incidents involving presence/proximity of hazardous materials; processing pertinent information in CAD as well as forwarding information to the Shift Manager/OIC.
Performs related tasks in accordance with adopted SOG’s and other established procedures.

OTHER DUTIES OF JOB:

Performs other job-related duties as required.

SUPERVISION RECEIVED:

Receives instruction and supervision from ECC Assistant Supervisor or ECC Supervisor.

WORKING CONDITIONS:

Works indoors in adequate office space, lighting, ventilation, and temperatures. Work is performed primarily in an office environment while sitting at a desk.
Normal exposure to noise and stress.
Normal exposure to indoor dust/dirt.
Physical capabilities include the ability to sit for long periods of time, walk, talk and hear; lift or move up to ten pounds; bend, stoop or crawl in tight spaces; use arms, hands and fingers to reach, handle, feel, grasp or manipulate objects, materials, tools, equipment and controls; should have close, distance, color and peripheral vision; depth perception, ability to perceive and discriminate colors or shades of colors and the ability to focus.
Ability to work a variety of shifts and hours, including nights, evenings, days, weekends, and holidays; stand and accurately visualize and hear to operate equipment; consistently maintain mental alertness, remain calm and composed in difficult and emergency circumstances.

PHYSICAL/MENTAL CONDITIONS:

Must possess ability to record, convey and present information, explain procedures, and follow instructions.
Must be able to sit for long periods throughout the workday, with intermittent periods of standing, walking, bending, twisting, reaching, stooping, and grasping as necessary to carry out job duties.
Dexterity requirements range from simple to coordinated movements of fingers/hands; feet/legs; torso necessary to carry out job duties.
Sedentary work, with occasional lifting/carrying of objects with a maximum weight of ten pounds.
Must demonstrate emotional stability.
Must be able to cope with the physical and mental stress of the position.
Must be able to pay close attention to details and concentrate on work.

QUALIFICATIONS

Graduation from high school or an accredited equivalency program.
Attainment of verified (by valid, County-administered examination) typewriting/data entry rating of 25 words-per-minute (25 WPM).
Successful completion of pre-ECC operational training.
Excellent analytical and problem-solving skills.
Excellent communication (written, oral, interpersonal) and organizational skills.
Ability to handle sensitive information with the highest degree of integrity and confidentiality.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

Knowledge of Dauphin County ECC Administrative SOG’s and Supplemental Policies.
Knowledge of Dauphin County ECC Call-Taking SOG’s and Dispatch Guidelines.
Knowledge of Dauphin County EMA Operations and associated systems to include but not limited to PEIRS and TMI.
Knowledge of Dauphin County and its surrounding regions, geography, and topography.
Knowledge of local and surrounding emergency service providers.
Knowledge of applicable Federal, State and Local rules, regulations, and standards of service.
Knowledge of Quality Assurance Standards (local and state).
Knowledge of applicable issues of liability.
Knowledge of Commonwealth’s Next Generation 911 (NG911) ESINET, including but not limited to the current telephone system commands and functions.
Knowledge of commands and capabilities of computer-assisted dispatch (CAD); geographic information systems (GIS); and NAED system.
Knowledge of command and capabilities of the Language Line.
Knowledge of basic protocol and shorthand of TTY communications.
Knowledge of basic principles and practices of hazardous-material identification and reporting.
Skill in coordinating electronic receipt and transmission of multimedia data, with frequent interruptions.
Skill in focused questioning of persons under stress.
Skill in Cardiopulmonary Resuscitation. (The satisfactory completion of class work and associated examinations is prerequisite to continuing employment).
Ability to communicate clearly, orally, in writing and through networked computing.
Ability to understand and carry out oral, written and electronically transmitted instructions.
Ability to establish NAED and PEMA certification.
Ability to analyze and accurately process (orally; in writing and via networked computing) extraordinary events and emergencies threatening life, property and/or environment in a timely manner.
Ability to discern and accurately describe caller’s affects and inflections.
Ability to manage simultaneous dissimilar emergencies.
Ability to work accurately and confidentially in an inherently stressful environment, with occasionally irregular working hours.
Ability to complete satisfactorily all prescribed, phased levels of processional training, position by position.
Ability to establish work relationships with superiors; peers; subordinates; medical, social-service, education, and law-enforcement professionals; inmates and their families, friends, and advocates; elected and appointed officials of Federal, State and Local government as well as other interested persons.

************************************************************************************************************************************************* Anticipated Start Date: Monday, February 1, 2027. The first day of employment is contingent upon successfully completing the interview process, receiving approval from the Board of Commissioners, and passing all required background checks.

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More about this job

Skills

GIS
Medical dispatch
CPR
Tolerate sitting for long periods
Data entry
Problem solving
Communication skills
Organizational skills
Confidentiality
Quality assurance
Reporting
Resuscitation
Law enforcement

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