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DATAVOX INC

Security Systems Programmer | Access Control & CCTV Surveillance

Houston, TX, United States

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Job details

Posting language: English

Original job description

Security Systems Programmer | Access Control & Video Surveillance Building Technology Solutions | Dallas-Fort Worth, TX

DataVox is hiring an experienced Security Systems Programmer to join our Building Technology Solutions team in the Dallas-Fort Worth area. This role is ideal for a physical security professional who enjoys the technical side of the industry: programming, configuring, commissioning, integrating, and troubleshooting access control, video surveillance/CCTV, intrusion detection, and related IP-based security systems. For more than 30 years, DataVox has delivered technology solutions across Texas, specializing in Physical Security, Audio Visual Solutions, Network Cabling, Data Center & Network Technologies, Network Security, IT Support Services, and Communications Solutions. If you have hands-on security installation experience and have progressed into system programming, configuration, troubleshooting, and commissioning, we want to hear from you. What You'll Do As a Security Systems Programmer, you'll help ensure our customers' physical security systems are properly programmed, integrated, tested, commissioned, and performing as designed.

Your responsibilities will include:

Program, configure, commission, and troubleshoot access control, video surveillance/CCTV, intrusion detection, and integrated physical security systems
Configure and support enterprise-level access control and video management systems (VMS)
Evaluate and troubleshoot security system hardware, software, databases, and network connectivity
Perform system programming and final adjustments through project completion and commissioning
Install and configure complete turnkey security systems, including software and hardware
Diagnose communication, network, hardware, and software issues
Troubleshoot system and network-related issues remotely with customers, manufacturers, and vendors
Troubleshoot database-related issues in coordination with internal and customer teams
Configure remote connectivity and ISP/network connections for customer security systems
Install and troubleshoot field devices, including electric strikes, magnetic locks, REX devices, door contacts, cameras, controllers, and power supplies
Work with Project Managers to coordinate programming, installation, testing, and commissioning activities
Assist with material procurement and communicate project workforce needs
Maintain accurate installation and project tracking documentation
Prepare customer training materials and provide system training
Verify overall system functionality and performance before project completion
Update or modify scripts used to automate server-based functions, when applicable

What We're Looking For You bring hands-on knowledge of both the field installation and technical programming sides of physical security systems.

Successful candidates will have:

3+ years of Security Installer Technician and/or Security Service Technician experience
Hands-on experience with access control, CCTV/video surveillance, intrusion detection, and/or identity management systems
Experience programming, configuring, troubleshooting, or commissioning physical security systems
Working knowledge of IP networking, LAN/WAN environments, TCP/IP, PCs, servers, and network-connected security devices
Experience installing and troubleshooting electric strikes, mag locks, REX devices, contacts, cameras, controllers, and power supplies
Strong understanding of electronics, door and locking hardware, alarm devices, CCTV technology, and card access systems
Ability to troubleshoot systems at the component level and use diagnostic equipment such as a multimeter
Ability to troubleshoot integrated hardware, software, database, and network issues
Strong problem-solving skills and the ability to work independently
Excellent organizational and time-management skills
Strong communication and customer-service skills
Ability to work effectively with customers, technicians, Project Managers, vendors, and manufacturers
Ability to successfully complete required security and background checks

Required Qualifications

High School Diploma or GED
3+ years of physical security installation and/or service experience
Ability to obtain and maintain the appropriate Texas DPS security license/registration
Ability to work assigned schedules and travel to customer/job sites as required
Ability to work with multiple manufacturers' security platforms and systems

Preferred Qualifications

Trade school certificate or associate degree in Electronics, Information Technology, Networking, Security Technology, or a related technical field
Manufacturer certifications or hands-on experience with platforms such as:
Genetec
LenelS2
Brivo
Verkada
DMP
Axis
Bosch
Video Insight
HID
Experience with access control programming, VMS configuration, CCTV systems, intrusion systems, physical security integrations, and system commissioning
Experience updating or modifying scripts used to automate server-based functions

Don't check every box? If you have strong physical security experience and solid programming, commissioning, networking, or troubleshooting skills, we encourage you to apply.

Benefits That Support You and Your Family DataVox offers a comprehensive benefits package designed to support you at every stage of life:

Health, Dental & Vision Insurance
Company-Paid Life Insurance
Company-Paid Long-Term Disability Insurance
Matching 401(k) and Roth Retirement Plans
Sponsored 529 College Savings Plan
Professional Development Reimbursement
Paid Vacation, Sick Time & Company Holidays
Mileage & Phone Reimbursement
Annual Health & Wellness Fairs
Sustainable Business Practices

A Culture That Brings People Together At DataVox, our culture is built around connection, collaboration, recognition, and growth. We invest in our employees and create opportunities for people to build their skills, strengthen relationships, and make an impact.

You'll find:

An encouraging environment focused on professional development and career growth
Team and company events, including social gatherings, sporting events, and seasonal celebrations
Employee Appreciation Days and recognition programs
An Employee Engagement Committee focused on company events, appreciation initiatives, and community involvement
Opportunities to connect with coworkers across teams and locations

At DataVox, you're not just joining another project. You're joining a team that values technical expertise, collaboration, and doing great work for our customers. Physical Requirements This position requires the ability to perform work in both office and active job-site environments.

Employees may be required to:

Stand, walk, sit, climb, balance, stoop, kneel, reach, and drive for extended periods
Use hands to operate tools, equipment, controls, computers, and electronic devices
Perform physical tasks associated with security system installation and service
Frequently push, pull, lift, and/or carry up to 50 pounds
Occasionally push, pull, lift, and/or carry up to 100 pounds
Work at heights or in areas requiring ladders or lifts
Perform work requiring close, distance, color, peripheral, and depth perception

Work Environment

This position may require work:

Indoors and outdoors at active commercial job sites
In varying weather conditions
Near moving mechanical equipment
In wet, humid, or vibrating environments
At elevated heights
Around electrical equipment and other typical construction-site conditions

Required personal protective equipment (PPE), including safety glasses and hearing protection, must be used when appropriate.

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More about this job

Skills

Building systems monitoring technology
Troubleshooting
Troubleshoot
Communication skills
Solve ICT system problems
Procurement
Documentation
LAN
WAN
Problem solving
Work independently
Time management
Customer service
Computer technology
Collaboration
Electronic components
Maintain electronic equipment
Personal protective equipment

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