Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added just now
Physician Assistant
The Kroger Co.
Bowling Green, OH
Utilize the company information systems as directed and in compliance with HIPAA regulations and company policies
Added just now
Commercial Refrigeration Technician
The Kroger Co.
Seattle, WA
Provide equipment, refrigeration and HVAC maintenance, repair and support to assigned service calls. Assist with the development of technicians' knowledge, skills and abilities. Demonstrate…
Added just now
Systems Analyst
Missouri State University
MO
The Systems Analyst is responsible for providing and supporting computer information systems to the campus community, including support for Ellucian’s Banner software suite through process…
Added just now
Patient Care Coordinator Metro Optrics Parkchester
EssilorLuxottica Group
Bronx, NY
…work culture, offer tremendous incentive opportunities, and support professional…
Added just now
Senior Supply Chain Specialist
Howmet Aerospace
Wichita Falls, TX · Whitehall, MI
…availability. The role ensures all supply chain improvements support operational objectives, business continuity, and measurable financial…
Added just now
Nurse Practitioner
The Kroger Co.
Bowling Green, OH
Utilize the company information systems as directed and in compliance with HIPAA regulations and company policies
Added just now
General Manager I - Distribution
DPDHL
Altoona, IA
Lead and motivate a team of Operations Managers and staff, providing coaching, guidance, and support as needed, while also developing a strong team culture.
Added just now
E T Consultant - Crosscutting Advisory and Upstream
World Bank Group
Washington, DC
…startups, 400+ funds, and 4,700 companies and these companies support 3M+ jobs, including 880k held by women. CPV invests in digital economy focused private sector companies and it takes a…
Added just now
UNAVAILABLE
Orange County Public Schools
ORLANDO, FL
…social/emotional needs of individual students.Assists in providing support and follow-up for students with severe disabilities assigned to in-school suspension.Reinforces rules of the…
Added 1 min ago
Deployment and Test Engineer
Swoop Technologies
Huntsville, AL
…robotic embodiment upon which a new generation of distributed systems, autonomous systems, and agentic AI can be built and deployed using our SDK, Valhalla, and operated via our browser,…
Added 1 min ago
Care Coordinator
HealthPoint
Bryan, TX
…barriers that limit engagement in care including advocacy, support and assistance with transportation, health insurance, scheduling, and keeping appointments, and interpreter assistance, as…
Added 1 min ago
Maintenance Technician
LAB Labcorp Early Development Laboratories Inc.
Greenfield, IN
…patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network,…
Added 1 min ago
Process Development Scientist - Downstream
Matica Biotechnology, Inc.
Bryan, TX
…for biologics, including viral vectors and bacteriophages, to support client programs and manufacturing technology transfer. Responsibilities include clarification, chromatography,…
Added 1 min ago
Grants and Contracts Specialist
SBHU
Stony Brook, NY
…electronic research administration and/or proposal submission…
Added 1 min ago
AC
Groundskeeping Coordinator
Anderson Center for Autism
Staatsburg, NY
- $60,580 to $65,780 USD / year
Are you ready to apply your leadership, organizational, and facilities expertise to support a mission-driven organization that enhances the lives of individuals with autism?
Added 1 min ago
Teacher - Affective Needs
Adams 12 Five Star Schools
THORNTON, CO
Develop and monitor incentive plans, point sheets, data collection systems
Added 1 min ago
Senior Systems Engineer (5831) (Boulder, CO) (Secret)
Space Programs
Boulder, CO
…MEO, HEO, and GEO). We build, integrate, and operationally support our customer's emerging space-ground systems to include real-time data processing frameworks, sensor data processing, and…
Added 1 min ago
Business Consultant (Water Resources)
Gwinnett County
Lawrenceville, GA
This is a professional level job responsible for systems support, stakeholder engagement, and technical leadership relating to technologies within The Department of Water Resources. This…
Added 1 min ago
Healthcare Financial Counselor
OrthoArkansas
Little Rock, AR
Perform other related duties as required or assigned to support the financial operations of the clinic.
Added 1 min ago
BE
Environmental Consultant – Mid Level – Sediment Remediation Focus (Hybrid)
Barr Engineering Co.
Seattle, WA · Duluth, MN · Minneapolis, MN · Ann Arbor, MI
- $80,000 to $110,000 USD / year
…expertise in sediment remediation. In this hybrid role, you will support the Assessment and Remediation business unit and lead work on complex sediment remediation projects. Assignments…
Added 1 min ago
BE
Environmental Consultant – Senior Level – Sediment Remediation Focus (Hybrid)
Barr Engineering Co.
Seattle, WA · Duluth, MN · Minneapolis, MN · Ann Arbor, MI
- $100,000 to $130,000 USD / year
…expertise in sediment remediation. In this hybrid role, you will support the Assessment and Remediation business unit and lead work on complex sediment remediation projects. Assignments…
Added 1 min ago
Program Director - Family Services
Lifeworks
Austin, TX
…Travis County partners, community partners, and families to support youth stabilization, reduce juvenile justice involvement, and promote long-term family well-being. TCTP provides respite…
Added 1 min ago
OP
Civil Engineer (PE) – Land Development
Orion Placement
Cold Spring · Cold Spring, NY
- $110,000 to $140,000 USD / year
Design stormwater management systems, erosion control plans, roadways, and parking areas.
Added 1 min ago
SH
Registered Nurse - Emergency Room (ER RN) - Los Angeles, California
Soliant Health
Los Angeles, CA
- $2,420 to $2,560 USD / week
Step into a dynamic emergency care setting, providing critical support to patients and collaborating with multidisciplinary teams. In this 13-week contract role, your expertise and quick…
Added 1 min ago
Indigo Technical Field Service Product Specialist
HP
All Cities, CA · All Cities, TX · All Cities, NV · All Cities, AZ · All Cities, UT
…This role is responsible for delivering advanced technical support, installations, system upgrades, performance optimization, customer training, and escalation management to ensure maximum…

Datavant

Training Specialist

Jefferson City, MO, United States

$64,000-$74,000 USD

Apply About employer

Applications open in a new tab.

Job details

Pay: $64,000-$74,000 USD
Experience: + 4+ years of training experience.
Posting language: English

Original job description

Summary

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.

By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

What We're Looking For

The Training Specialist owns the training that prepares our customer service associates and leaders to succeed. In this role, you will identify where teams need to build skills, decide what training will close those gaps, design and deliver that training, and determine when associates are ready to support customers on their own.

You will work closely with Customer Service leaders, Quality, Process Improvement, Workforce Management, Product, and other partners to keep training current as products and processes change. You will also measure whether training is working by tracking its impact on readiness, quality, productivity, and customer experience. This role calls for strong facilitation skills, sound independent judgment, reliable follow-through, and the ability to make complicated information easy to understand.

What You Will Do

_Training Needs Analysis and Program Planning_

+ Analyze quality results, customer feedback, performance data, process changes, and leader input to identify skill and knowledge gaps across customer service teams.

+ Decide which training solutions are needed to close identified gaps, such as new courses, refreshers, job aids, or targeted coaching, and recommend priorities to Customer Service leadership.

+ Advise leaders and cross-functional partners on training strategy and timing for product releases, system changes, and process updates.

+ Set learning objectives and success measures for each training program.

_Curriculum Design and Development_

+ Design new hire and ongoing training programs, including deciding on content, sequence, delivery method (classroom, virtual, or blended), practice activities, and assessment approach.

+ Turn operating procedures, system changes, and business requirements into clear learning objectives and practical, hands-on training activities.

+ Create and maintain facilitator guides, learner materials, job aids, practice exercises, and assessments that meet company standards.

+ Partner with subject matter experts and process owners to confirm content accuracy before release and decide when materials should be revised or retired.

_Facilitation and Coaching_

+ Lead instructor-led and virtual new hire training for customer service associates on products, systems, policies, and customer workflows.

+ Delivering ongoing skill development, product release, process change, and refresher training for frontline associates and people leaders.

+ Adjust delivery in real time based on learner needs, pace, and understanding.

+ Provide structured coaching during training and the transition to live customer work, partnering with supervisors to create development plans for employees who need extra support.

+ Stay current on the systems and workflows being taught through calibration sessions, process reviews, and regular hands-on practice.

_Readiness Assessment and Program Evaluation_

+ Evaluate learner knowledge and skills through observation, practice scenarios, knowledge checks, and readiness assessments.

+ Determine whether each learner meets readiness standards and recommend to leaders whether the associate should move into production, receive extended training, or receive additional support.

+ Analyze training results and feedback from learners and stakeholders to judge program effectiveness, and recommend changes to content, delivery, and follow-up reinforcement.

_Program Administration_

_Coordinate training schedules, rosters, system access, training environments, and materials with Workforce Management and leaders._

+ Maintain accurate training records and reports in the learning management system and other approved tools.

+ Protect confidential, proprietary, and health information by following all privacy, security, and records handling requirements.

+ Support other training, knowledge management, and operational readiness priorities as assigned.

What You Need to Succeed

_Minimum Qualifications_

+ 4+ years of training experience.

+ Experience designing and delivering instructor-led and virtual training.

+ Strong facilitation, coaching, and communication skills.

+ Experience developing training materials, job aids, and assessments.

+ Ability to analyze performance gaps and evaluate learner readiness.

+ Strong organizational and cross-functional collaboration skills.

_Preferred Qualifications_

+ Customer service or contact-center training experience.

+ Healthcare or other regulated-industry experience.

+ Experience with LMS and virtual learning platforms.

+ Experience supporting product, system, or process changes.

+ Experience facilitating and managing training programs for geographically distributed or remote teams.

+ L&D instructional design or related experience.

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.

The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.

The estimated total cash compensation range for this role is:

$64,000-$74,000 USD

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.

This job is not eligible for employment sponsors...

Apply About employer

More about this job

Skills

Customer service
Process improvement
Customer experience
Coaching
Leadership
Learning management systems
Communication skills
Collaboration
LMS
Logistics

Report this job