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Project Lead
Rolls-Royce
United States
The Project Lead delivers parts transfer projects and defined work packages for parts reactivation or product introduction to agreed scope, specification, time, cost, quality and risk…
Added 1 min ago
TU
GME/UME Education Program Coordinator
The University Of Nebraska Medical Center
Omaha, NE
- $23.17 to $34.76 USD / hour
Hybrid (part-time working on site, part-time working off-site)
Added 1 min ago
WW
Production Assistant, On-Air Promos
World Wrestling Entertainment, LLC
United States
- $14.42 to $19.23 USD / hour
…Netflix, ESPN, NBCUniversal, USA Network and The CW. WWE is part of TKO Group Holdings (NYSE: TKO). Additional information on WWE can be found at wwe.com and…
Added 2 mins ago
Senior Learning Design Professional
Humana Insurance Company
Remote, United States
Collaborate with other departments, project managers, peers, etc.
Added 3 mins ago
CG
MAINTENANCE TECHNICIAN (FULL TIME)
Compass Group
Taylor, TX
- $29 to $33 USD / hour
- Full-time
Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft…
Added 4 mins ago
E
Facility Manager
Emovis
Orlando, FL
- $85,000 USD / year
…reconfiguration initiatives. Travel may increase during expansion or project implementation…
Added 6 mins ago
Senior BIM VDC Lead
Intermountain Electric Inc
Aurora, CO
…as a small company in Denver, CO, and have since grown to be part of the largest specialty contractor in North America. Today, we work with owners and contractors nationwide, delivering…
Added 10 mins ago
Merchandising Sales Associate
Tractor Supply Company
Hermiston, OR
…resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at…
Added 11 mins ago
Data Modeling Specialist II
Daimler Truck North America LLC
Portland, OR
…competencies for the aftermarket supply chain team related to new part introduction & end-of-life analysis. This position also calls for the coordination of projects, operating as the…
Added 13 mins ago
Senior Associate Director, PCI Ventures
Trustees of University of Pennsylvania
United States
The Senior Associate Director will provide day-to-day leadership to the advisors, set expectations for the quality and rigor of venture-building work, and review and pressure-test project…
Added 16 mins ago
R
Community Association Manager / Portfolio (ECO11226)
RealManage
Englewood, CO
- $65,000 to $75,000 USD / year
…language for coaching and recognition, and a standard every associate can own. It guides how we serve our clients, how we serve each other, and how we…
Added 17 mins ago
Nuclear Maintenance Leader - Electrical
NextEra Energy
Palo, IA
…your technical knowledge and leadership skills to a historic project that will help shape the future of nuclear energy and support Iowa’s clean energy…
Added 17 mins ago
Senior Clinical Programs Pharmacist
Humana
Des Moines, IA
…competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also…
Added 18 mins ago
LH
Full Time - Sales Specialist - Flooring - Day
Lowe's Home Centers, LLC
Yukon, OK
- Full-time
Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to a variety of benefits beyond…
Added 18 mins ago
LH
Full Time - Sales Specialist - Millwork - Day
Lowe's Home Centers, LLC
West Chester, OH
- Full-time
Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to a variety of benefits beyond…
Added 18 mins ago
LH
Full Time - Sales Specialist - Millwork - Day
Lowe's Home Centers, LLC
Walton, KY
- Full-time
Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to a variety of benefits beyond…
Added 18 mins ago
LH
Part Time - Loader/Cart Associate - Flexible
Lowe's Home Centers, LLC
Tomball, TX
- Part-time
Assists customers with locating, selecting, carrying, and loading merchandise while responding promptly to customers and associate questions
Added 18 mins ago
LH
Full Time - Sales Specialist - Millwork - Day
Lowe's Home Centers, LLC
Tulsa, OK
- Full-time
Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to a variety of benefits beyond…
Added 18 mins ago
LH
Full Time - Merchandising Service Associate - Day
Lowe's Home Centers, LLC
Vernon Hills, IL
- Full-time
Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond…
Added 18 mins ago
LH
Full Time - Loader/Cart Associate - Opening
Lowe's Home Centers, LLC
Spokane Valley, WA
- Full-time
…exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental…
Added 18 mins ago
LH
Full Time - Merchandising Service Associate - Day
Lowe's Home Centers, LLC
Southlake, TX
- Full-time
Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond…
Added 18 mins ago
LH
Full Time - Merchandising Service Associate - Day
Lowe's Home Centers, LLC
Seekonk, MA
- Full-time
Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond…
Added 18 mins ago
LH
Full Time - Sales Specialist - Cabinets - Day
Lowe's Home Centers, LLC
San Antonio, TX
- Full-time
Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to a variety of benefits beyond…
Added 18 mins ago
LH
Full Time - Sales Specialist - Millwork - Day
Lowe's Home Centers, LLC
NE
- Full-time
Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to a variety of benefits beyond…
Added 18 mins ago
LH
Full Time - Merchandising Service Associate - Day
Lowe's Home Centers, LLC
Republic, MO
- Full-time
Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond…

DataServ / xFact

IT Support Engineer

Westlake, OH, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Description

Position Summary The IT Support Engineer is responsible for delivering technical support to both internal and external customers. This role serves as a trusted technical resource, splitting time between both company offices and customer locations to install, maintain, troubleshoot, and support a wide range of IT systems and technologies.

A successful candidate will provide hands-on end-user support, maintain strong customer relationships, participate in project implementations, and collaborate with technical teams to ensure reliable and secure technology services. This position requires a combination of technical skills, ability to deliver exceptional service, professionalism, and the ability to manage multiple priorities across various client environments.

Essential Responsibilities Technical Support & Troubleshooting

Provide onsite and remote technical support for hardware, software, operating systems, and network-related issues.
Diagnose and resolve end-user technology issues efficiently and professionally.
Configure, deploy, and support equipment, including but not limited to: desktops, laptops, mobile devices, printers, and peripheral equipment.
Support Microsoft 365, email systems, collaboration tools, and business applications.
Assist with user account administration, password management, security access, and identity management.
Troubleshoot wired and wireless network connectivity issues.
Document troubleshooting activities, solutions, and support procedures.

Customer Relationship Management

Serve as a primary technical contact for assigned customers.
Develop and maintain positive working relationships with customer stakeholders.
Act as a liaison between customers and internal technical teams.
Provide a high level of customer service while managing expectations and maintaining professionalism.

Ticket & Service Management

Manage assigned service requests and incident tickets through completion.
Prioritize workload according to business needs and service level expectations.
Maintain accurate and timely ticket documentation.
Escalate issues appropriately when additional expertise or resources are required.
Follow established support processes and best practices.

Documentation & Asset Management

Maintain customer and internal technical documentation.
Create and update knowledge base articles and support procedures.
Assist with inventory management and technology asset tracking.
Maintain accurate records of equipment deployments and configurations.

Other Responsibilities

Travel to both Westlake office and customer locations as needed.
May be asked to perform other duties as required to meet the needs of the business.

Required Qualifications

Associate degree in Information Technology, Computer Science, or related field; or equivalent combination of education and experience.
2+ years of IT support, help desk, desktop support, or field services experience preferred.
Strong troubleshooting and problem-solving skills.
Experience supporting Windows operating systems and Microsoft 365.
Familiarity with Active Directory, Entra ID (Azure AD), and endpoint management platforms.
Understanding of networking fundamentals including TCP/IP, DNS, DHCP, VPNs, and wireless networking.
Strong written and verbal communication skills.
Ability to manage multiple priorities in a fast-paced environment.
Ability to work independently while remaining part of a collaborative team.

Preferred Qualifications

Experience supporting multiple customer environments or managed IT services.
Experience with Microsoft Intune or modern device management platforms.
Familiarity with Google Workspace environments.
Exposure to cybersecurity tools and best practices.
Industry certifications such as:
CompTIA A+
CompTIA Network+
Microsoft Fundamentals Certifications
ITIL Foundations

Requirements

***This position will require flexibility to travel to corporate office and customer locations as needed.***

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