Jobs in the United States

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Added 3 mins ago
O
Senior Core Infrastructure Engineer- Nashville,TN
Oracle
Concord, NH
- $79,200 to $209,500 USD / year
…develop major C and C++ features for packet processing, routing, network address translation, gateway functionality, and security-policy enforcement. You will optimize CPU and memory…
Added 3 mins ago
Packet and Voice Engineer
Zayo
Concord, NH
The Packet and Voice Engineer will be part of an optimization team that focuses on migrations to reduce cost and grooms customer and network circuits when required for real estate network…
Added 3 mins ago
Field Installation Engineer
Red River
Concord, NH
The Field Installation Engineer is responsible for the planning, installation, configuration, calibration, validation, troubleshooting, and optimization of network and infrastructure…
Added 3 mins ago
AT
Site Reliability Engineer II
Akamai Technologies, Inc.
Concord, NH
- $95,000 to $171,000 USD / year
As a Site Reliability Engineer II, you will be responsible for:
Added 4 mins ago
Sr Quality Engineer I
Kite Pharma, Inc.
CA
We are seeking a highly motivated individual to join us as Sr. Quality Engineer I at our El Segundo location. The ideal candidate will build strong partnerships across the site and network…
Added 4 mins ago
CO
Associate Engineer
City of Lincoln/Lancaster County
Lincoln, NE
- $37.88 to $51.63 USD / hour
…living. Residents are proud of the city’s award-winning trail network, excellent educational system, low crime rate, high-tech infrastructure, and great climate for job seekers and…
Added 4 mins ago
Lead/ Senior Machine Learning Scientist, Integrative Phenotyping
insitro
South San Francisco, CA
- Engineer Reusable Components: Build robust, reusable platform components in partnership with the software engineering team.
Added 5 mins ago
Senior Engineer
Legend Biotech US
Raritan, NJ
…transform the treatment of serious diseases. From our global network of research and development sites, we are committed to discovering and developing safe, effective, and cutting-edge…
Added 6 mins ago
Systems Integration Engineer II, Automated Drive
Rivian
Palo Alto, CA
Added 10 mins ago
Procurement Specialist
United States
…Specialist, Supply Chain Coordinator/Planner, Supplier Technical Engineer, Supplier Development Engineer, and reports directly to a Site Sourcing Manager or Supply Chain Manager. There is…
Added 11 mins ago
AF
Senior GenAI Developer
Accenture Flex LLC Company
United States
- $50 to $60 USD / hour
…Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest…
Added 11 mins ago
Automation Test Engineer - 6568322
Accenture Flex LLC Company
Remote, United States
…Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest…
Added 11 mins ago
Software Sales Associate Director - Procurement Software/Tech
Accenture LLP Company
NY
…coordinate a small team of sales professionals and manage a network of channel and technology partners as active origination and co-selling…
Added 11 mins ago
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Electrical Engineer
Actalent
Sunnyvale, CA
- $105 USD / hour
Job Title: Electrical EngineerJob DescriptionThe Electrical Engineer designs, develops, tests, and oversees the manufacturing and installation of electrical equipment, components, and…
Added 11 mins ago
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Quality Engineer
Actalent
Torrance, CA
- $45 to $65 USD / hour
Quality EngineerJob DescriptionWe are seeking a dedicated and detail-oriented Quality Engineer to ensure the highest standards of product quality and customer satisfaction. The ideal…
Added 12 mins ago
Software Engineer (Back-end)
Cisco Systems, Inc.
Seattle, WA
…and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team,…
Added 13 mins ago
Senior Test Infrastructure Engineer
NVIDIA USA
CA
…Center products. We are looking to hire a Test Infrastructure Engineer to join NVIDIA’s Test Solutions Group and build the infrastructure foundation for manufacturing system of board and…
Added 13 mins ago
Senior Software Engineer, Firmware
NVIDIA USA
CA
NVIDIA Networking Unit is looking for an experienced firmware/software engineer proficient in C and C++ programming to join our team that works on NVIDIA NIC/DPU/Switches. You will be…
Added 13 mins ago
MS
Principal SIEM Engineer - Vice President
MS Services Group, Inc.
Baltimore, MD
- $140,000 to $195,000 USD / year
…years) cyber-security professional to join their team as a SIEM Engineer. Our ideal candidate has hands-on experience in computer network defense working either in a Security Operations…
Added 14 mins ago
Leader, Hardware Engineering
Cisco Systems, Inc.
San Jose, CA
The Network Hardware Engineering creates innovative hardware platforms central to the AI era, powering Cisco’s core Switching, Routing, and Wireless products for organizations globally.
Added 15 mins ago
IG
Remote Network Planning Engineer
Insight Global
Remote, United States
- From $52 USD / hour
Practical experience with network inventory systems such as TIRKS (or equivalent legacy inventory tools).
Added 15 mins ago
Senior IT Systems Engineer
ExtraHop
Remote, United States
We are seeking a Sr. IT Systems Engineer to ensure the 24x7 availability and performance of our infrastructure through secure, scalable cloud solutions and automation. This is a hybrid…
Added 15 mins ago
Distinguished Hardware Engineer
Cisco Systems, Inc.
San Jose, CA
As a Distinguished Engineer, you will serve as a technical visionary and advisor to Cisco’s engineering business and senior management. You will lead and influence key industry boards,…
Added 16 mins ago
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Flight Dynamics Engineer
E-Space
Saratoga, CA
- $50,000 to $200,000 USD / year
At E-Space, we’re focused on bridging Earth and space with the world’s most sustainable low Earth orbit (LEO) satellite network. We’re a team of bold thinkers, ambitious leaders and dynamic…
Added 16 mins ago
Software Engineering Manager, Cloud DNS Authoritative Name Serving
Google
New York, NY
Experience with networking technologies including Software Defined Networks, DNS, Software Load Balancers, Network Authentication, and Identity Management.

DataServ / xFact

IT Support Engineer

Westlake, OH, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Description

Position Summary The IT Support Engineer is responsible for delivering technical support to both internal and external customers. This role serves as a trusted technical resource, splitting time between both company offices and customer locations to install, maintain, troubleshoot, and support a wide range of IT systems and technologies.

A successful candidate will provide hands-on end-user support, maintain strong customer relationships, participate in project implementations, and collaborate with technical teams to ensure reliable and secure technology services. This position requires a combination of technical skills, ability to deliver exceptional service, professionalism, and the ability to manage multiple priorities across various client environments.

Essential Responsibilities Technical Support & Troubleshooting

Provide onsite and remote technical support for hardware, software, operating systems, and network-related issues.
Diagnose and resolve end-user technology issues efficiently and professionally.
Configure, deploy, and support equipment, including but not limited to: desktops, laptops, mobile devices, printers, and peripheral equipment.
Support Microsoft 365, email systems, collaboration tools, and business applications.
Assist with user account administration, password management, security access, and identity management.
Troubleshoot wired and wireless network connectivity issues.
Document troubleshooting activities, solutions, and support procedures.

Customer Relationship Management

Serve as a primary technical contact for assigned customers.
Develop and maintain positive working relationships with customer stakeholders.
Act as a liaison between customers and internal technical teams.
Provide a high level of customer service while managing expectations and maintaining professionalism.

Ticket & Service Management

Manage assigned service requests and incident tickets through completion.
Prioritize workload according to business needs and service level expectations.
Maintain accurate and timely ticket documentation.
Escalate issues appropriately when additional expertise or resources are required.
Follow established support processes and best practices.

Documentation & Asset Management

Maintain customer and internal technical documentation.
Create and update knowledge base articles and support procedures.
Assist with inventory management and technology asset tracking.
Maintain accurate records of equipment deployments and configurations.

Other Responsibilities

Travel to both Westlake office and customer locations as needed.
May be asked to perform other duties as required to meet the needs of the business.

Required Qualifications

Associate degree in Information Technology, Computer Science, or related field; or equivalent combination of education and experience.
2+ years of IT support, help desk, desktop support, or field services experience preferred.
Strong troubleshooting and problem-solving skills.
Experience supporting Windows operating systems and Microsoft 365.
Familiarity with Active Directory, Entra ID (Azure AD), and endpoint management platforms.
Understanding of networking fundamentals including TCP/IP, DNS, DHCP, VPNs, and wireless networking.
Strong written and verbal communication skills.
Ability to manage multiple priorities in a fast-paced environment.
Ability to work independently while remaining part of a collaborative team.

Preferred Qualifications

Experience supporting multiple customer environments or managed IT services.
Experience with Microsoft Intune or modern device management platforms.
Familiarity with Google Workspace environments.
Exposure to cybersecurity tools and best practices.
Industry certifications such as:
CompTIA A+
CompTIA Network+
Microsoft Fundamentals Certifications
ITIL Foundations

Requirements

***This position will require flexibility to travel to corporate office and customer locations as needed.***

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