Jobs in the United States

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Added just now
Engineer Senior – Spacecraft Mechanical Design
BAE Systems
Boulder, CO
Coordination required with personnel from all other spacecraft sub-systems including external interfaces such as customers, customer consultants, payload providers and launch vehicle…
Added just now
Senior Training Analyst
SAIC
Huntsville, AL
Bachelor’s degree in a relevant field (e.g., Systems Engineering, Aerospace, Operations, Instructional Design, Human Factors, or related discipline),
Added 1 min ago
Advanced Systems Engineer (Hardware Focused)
General Dynamics Mission Systems, Inc
Manassas, VA
Requires a Bachelor’s degree in Systems Engineering, or a related Science, Engineering, Technology or Mathematics field. Also requires 5+ years of job-related experience, or a Master's…
Added 1 min ago
Component Engineer
General Dynamics Mission Systems, Inc
Manassas, VA
Bachelor's degree in Electrical Engineering, or a related Science, Engineering or Mathematics field, plus a minimum of 2 years of relevant experience; or Master's degree, plus 6 months…
Added 1 min ago
Electrical Design Engineer
General Dynamics Mission Systems, Inc
Manassas, VA
Bachelor's degree in Electrical Engineering, or a related Science, Engineering or Mathematics field, plus a minimum of 2 years of relevant experience; or Master's degree, plus 6 months…
Added 2 mins ago
Sr. Radio Frequency (RF) Engineer
The Aerospace Corporation
Kirtland AFB, NM
The Sr. Radio Frequency (RF) Engineer in the Spectrum Systems Directorate, Special Programs Division, will support the program office acquiring a critical space system for the…
Added 2 mins ago
Propulsion Systems Engineer
The Aerospace Corporation
Los Angeles AFB, CA · Cape Canaveral AFS, FL
The Launch Systems, Operations, and Development team within the Launch Systems Division is seeking a well-qualified individual with demonstrated leadership and exceptional communication…
Added 2 mins ago
Deputy Lead Engineer - Satellite Ground Systems
The Aerospace Corporation
El Segundo, CA
The Deputy Lead Engineer - Satellite Ground Systems in the Spectrum Systems Directorate, Special Programs Division, will support the development and integration of a critical enterprise…
Added 2 mins ago
Civil Designer
Stantec
Ann Arbor, MI
…independently evaluates, selects, specifies, and designs civil systems and project components within established practice guidelines, while coordinating with multidisciplinary teams and…
Added 5 mins ago
Sales Engineer
Getac, Inc.
Remote, United States
The Getac Video & Compute Sales Engineer is responsible for technical engagement across the entire pre-sales and post-sales lifecycle for Getac’s rugged computing products, in-car video…
Added 5 mins ago
Program Controls Coordinator
EOI Space (Earth Observant, Inc.)
Lafayette, CO
We are seeking a Program Controls Coordinator to serve as the right hand of our Chief Engineer/Technical Program Manager (CE/TPM). Working alongside the responsible engineers for each…
Added 5 mins ago
Construction Project Engineer (Lehi, Utah)
Texas Instruments
Lehi, UT
As a Construction Project Engineer, you will serve as the critical link between Engineering, Procurement, and Construction teams in the field, ensuring seamless coordination across project…
Added 5 mins ago
Software Engineer Internship – AI Platform Team
Wellmark, Inc.
Des Moines, IA
…Computer Science, Computer Engineering, Management Information Systems, Data Science, Software Engineering, Data Engineering, or a related…
Added 5 mins ago
Senior Electrical Engineer- Building Systems
WSP
Greenville, SC
…facilities, renewable energy, as well as protection and control systems in a wide variety of contexts (utilities, building, and Federal, State, and local government projects). Substantiates…
Added 5 mins ago
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Installation Technician II
AVI-SPL
Cleveland, OH
- $23.07 to $29.81 USD / hour
Use hand and power tools to solder and crimp connectors along with various other AV systems installation related tasks
Added 5 mins ago
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Installation Technician II
AVI-SPL
Cleveland, OH
- $23.07 to $29.81 USD / hour
Use hand and power tools to solder and crimp connectors along with various other AV systems installation related tasks
Added 5 mins ago
A
Installation Technician II
AVI-SPL
Chelmsford, MA
- $27.89 to $36.06 USD / hour
Use hand and power tools to solder and crimp connectors along with various other AV systems installation related task
Added 5 mins ago
Project Engineer
AVI-SPL
NY, NY
As a Project Engineer, you will oversee the technical delivery of AV Integration projects. You will review new projects, finalizing documentation such as the bill of materials, drawings,…
Added 5 mins ago
Installation Technician III
AVI-SPL
Wixom, MI
Test point to point cabling, functionality of systems, code for control and DSP systems – field load as necessary
Added 6 mins ago
R
Staff Electronic Design Engineer
Rivian
Palo Alto, CA
- $186,000 to $232,000 USD / year
Added 6 mins ago
Engineer II
Rosendin Electric, Inc
United States
The Engineer II is a mid-level engineering position responsible for providing technical engineering information and support to the senior engineers to ensure that projects comply with the…
Added 7 mins ago
Senior Electrical Engineer (Power & Mixed-Signal)
Anduril Industries
Costa Mesa, CA
Anduril is seeking an experienced Electrical Engineer based in Costa Mesa, CA to develop and test cutting edge electronics for avionics propulsion systems. We are looking for a self-starter…
Added 7 mins ago
HR Systems Forward Deployed Engineer
TSMC
Phoenix, AZ
As an HR Systems Forward Deployed Engineer, you will demonstrate a strong sense of reliability and enthusiasm and will possess an attitude that embodies our core values – Integrity,…
Added 9 mins ago
Robotics Engineer (Perception)
Sabanto
Itasca, IL
As a Perception-focused Robotics Engineer at Sabanto, you will be building the sensing and perception systems that let autonomous tractors and other agricultural equipment see and…
Added 9 mins ago
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Field Implementation Engineer
RL Controls
Woburn, MA
- $68,420 to $97,760 USD / year
Summary/Objective: This position is responsible for the site engineering and field functional testing of RL Controls' transit technology systems on assigned projects. Reporting to the Field…

DataServ / xFact

IT Support Engineer

Westlake, OH, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Description

Position Summary The IT Support Engineer is responsible for delivering technical support to both internal and external customers. This role serves as a trusted technical resource, splitting time between both company offices and customer locations to install, maintain, troubleshoot, and support a wide range of IT systems and technologies.

A successful candidate will provide hands-on end-user support, maintain strong customer relationships, participate in project implementations, and collaborate with technical teams to ensure reliable and secure technology services. This position requires a combination of technical skills, ability to deliver exceptional service, professionalism, and the ability to manage multiple priorities across various client environments.

Essential Responsibilities Technical Support & Troubleshooting

Provide onsite and remote technical support for hardware, software, operating systems, and network-related issues.
Diagnose and resolve end-user technology issues efficiently and professionally.
Configure, deploy, and support equipment, including but not limited to: desktops, laptops, mobile devices, printers, and peripheral equipment.
Support Microsoft 365, email systems, collaboration tools, and business applications.
Assist with user account administration, password management, security access, and identity management.
Troubleshoot wired and wireless network connectivity issues.
Document troubleshooting activities, solutions, and support procedures.

Customer Relationship Management

Serve as a primary technical contact for assigned customers.
Develop and maintain positive working relationships with customer stakeholders.
Act as a liaison between customers and internal technical teams.
Provide a high level of customer service while managing expectations and maintaining professionalism.

Ticket & Service Management

Manage assigned service requests and incident tickets through completion.
Prioritize workload according to business needs and service level expectations.
Maintain accurate and timely ticket documentation.
Escalate issues appropriately when additional expertise or resources are required.
Follow established support processes and best practices.

Documentation & Asset Management

Maintain customer and internal technical documentation.
Create and update knowledge base articles and support procedures.
Assist with inventory management and technology asset tracking.
Maintain accurate records of equipment deployments and configurations.

Other Responsibilities

Travel to both Westlake office and customer locations as needed.
May be asked to perform other duties as required to meet the needs of the business.

Required Qualifications

Associate degree in Information Technology, Computer Science, or related field; or equivalent combination of education and experience.
2+ years of IT support, help desk, desktop support, or field services experience preferred.
Strong troubleshooting and problem-solving skills.
Experience supporting Windows operating systems and Microsoft 365.
Familiarity with Active Directory, Entra ID (Azure AD), and endpoint management platforms.
Understanding of networking fundamentals including TCP/IP, DNS, DHCP, VPNs, and wireless networking.
Strong written and verbal communication skills.
Ability to manage multiple priorities in a fast-paced environment.
Ability to work independently while remaining part of a collaborative team.

Preferred Qualifications

Experience supporting multiple customer environments or managed IT services.
Experience with Microsoft Intune or modern device management platforms.
Familiarity with Google Workspace environments.
Exposure to cybersecurity tools and best practices.
Industry certifications such as:
CompTIA A+
CompTIA Network+
Microsoft Fundamentals Certifications
ITIL Foundations

Requirements

***This position will require flexibility to travel to corporate office and customer locations as needed.***

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