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Added 10 mins ago
Temporary Sales Associate
Tapestry, Inc.
Castle Rock, CO
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 10 mins ago
Temporary Sales Associate
Tapestry, Inc.
Miami, FL
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 10 mins ago
Temporary Sales Associate
Tapestry, Inc.
Frisco, TX
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 10 mins ago
Customer Service Associate I
Family Dollar
Providence, RI
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 10 mins ago
Customer Service Associate I
Family Dollar
West Palm Beach, FL
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 10 mins ago
Customer Service Associate I
Family Dollar
Buffalo, NY
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 10 mins ago
Customer Service Associate I
Family Dollar
Buffalo, NY
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 10 mins ago
Customer Service Associate I
Family Dollar
South Bend, IN
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 10 mins ago
Customer Service Associate 1
Family Dollar
Converse, IN
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 11 mins ago
Customer Service Associate l
Family Dollar
Houston, TX
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 11 mins ago
Cashier
Family Dollar
Waco, TX
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 13 mins ago
A
Engineering Technician
Actalent
Stamford, CT
- $60,000 to $65,000 USD / year
Provide technical support over the phone to troubleshoot equipment issues.
Added 14 mins ago
TR
Customer Experience Associate (Seasonal) - SoHo
The RealReal, Inc.
NY
- $23 USD / hour
As a Customer Experience Associate you will be the first point of contact for our clients. You will provide client education on our company mission and services, and provide an exceptional…
Added 19 mins ago
Customer service associate
Dollar Tree Stores INC
Bronx, NY
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 19 mins ago
Customer Service Associate
Dollar Tree Stores INC
Henderson, NV
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 19 mins ago
Sales floor associate
Dollar Tree Stores INC
Las Cruces, NM
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 19 mins ago
Temporary Customer Service Associate
Dollar Tree Stores INC
Detroit Lakes, MN
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 19 mins ago
Customer Service Associate I
Dollar Tree Stores INC
Homer Glen, IL
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 19 mins ago
Customer Service Associate
Dollar Tree Stores INC
Davenport, IA
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 19 mins ago
Customer service Associate II
Dollar Tree Stores INC
Lawrenceville, GA
As a Customer Service Associate II, you’ll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on…
Added 20 mins ago
Associate Sales Consultant - Atlanta, GA (July 2027)
TriNet
Atlanta
In this role, you will support Sales Consultants throughout the sales cycle while developing foundational skills in business communication, client engagement, sales strategy, and…
Added 21 mins ago
MH
Coordinated Family Support Specialist
Maxim Healthcare Services
Sacramento, CA
- $21 to $25 USD / hour
Maxim Healthcare is seeking a dedicated and compassionate Coordinated Family Support (CFS) Specialist to help adult clients with developmental disabilities thrive while continuing to live…
Added 21 mins ago
MH
Coordinated Family Support Specialist
Maxim Healthcare Services
Montebello, CA
- $18.57 to $27 USD / hour
Maxim Healthcare is seeking a dedicated and compassionate Coordinated Family Support (CFS) Specialist to help adult clients with developmental disabilities thrive while continuing to live…
Added 21 mins ago
MH
Coordinated Family Support Specialist
Maxim Healthcare Services
West Covina, CA
- $18.56 to $27 USD / hour
Maxim Healthcare is seeking a dedicated and compassionate Coordinated Family Support (CFS) Specialist to help adult clients with developmental disabilities thrive while continuing to live…
Added 22 mins ago
Associate Patient Services Specialist - Patient Access
Providence
Apple Valley, CA
…addition, this individual is responsible for miscellaneous client service activities including valuables collection and providing basic customer service. The Registration Representative I…

DataServ / xFact

IT Support Engineer

Westlake, OH, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Description

Position Summary The IT Support Engineer is responsible for delivering technical support to both internal and external customers. This role serves as a trusted technical resource, splitting time between both company offices and customer locations to install, maintain, troubleshoot, and support a wide range of IT systems and technologies.

A successful candidate will provide hands-on end-user support, maintain strong customer relationships, participate in project implementations, and collaborate with technical teams to ensure reliable and secure technology services. This position requires a combination of technical skills, ability to deliver exceptional service, professionalism, and the ability to manage multiple priorities across various client environments.

Essential Responsibilities Technical Support & Troubleshooting

Provide onsite and remote technical support for hardware, software, operating systems, and network-related issues.
Diagnose and resolve end-user technology issues efficiently and professionally.
Configure, deploy, and support equipment, including but not limited to: desktops, laptops, mobile devices, printers, and peripheral equipment.
Support Microsoft 365, email systems, collaboration tools, and business applications.
Assist with user account administration, password management, security access, and identity management.
Troubleshoot wired and wireless network connectivity issues.
Document troubleshooting activities, solutions, and support procedures.

Customer Relationship Management

Serve as a primary technical contact for assigned customers.
Develop and maintain positive working relationships with customer stakeholders.
Act as a liaison between customers and internal technical teams.
Provide a high level of customer service while managing expectations and maintaining professionalism.

Ticket & Service Management

Manage assigned service requests and incident tickets through completion.
Prioritize workload according to business needs and service level expectations.
Maintain accurate and timely ticket documentation.
Escalate issues appropriately when additional expertise or resources are required.
Follow established support processes and best practices.

Documentation & Asset Management

Maintain customer and internal technical documentation.
Create and update knowledge base articles and support procedures.
Assist with inventory management and technology asset tracking.
Maintain accurate records of equipment deployments and configurations.

Other Responsibilities

Travel to both Westlake office and customer locations as needed.
May be asked to perform other duties as required to meet the needs of the business.

Required Qualifications

Associate degree in Information Technology, Computer Science, or related field; or equivalent combination of education and experience.
2+ years of IT support, help desk, desktop support, or field services experience preferred.
Strong troubleshooting and problem-solving skills.
Experience supporting Windows operating systems and Microsoft 365.
Familiarity with Active Directory, Entra ID (Azure AD), and endpoint management platforms.
Understanding of networking fundamentals including TCP/IP, DNS, DHCP, VPNs, and wireless networking.
Strong written and verbal communication skills.
Ability to manage multiple priorities in a fast-paced environment.
Ability to work independently while remaining part of a collaborative team.

Preferred Qualifications

Experience supporting multiple customer environments or managed IT services.
Experience with Microsoft Intune or modern device management platforms.
Familiarity with Google Workspace environments.
Exposure to cybersecurity tools and best practices.
Industry certifications such as:
CompTIA A+
CompTIA Network+
Microsoft Fundamentals Certifications
ITIL Foundations

Requirements

***This position will require flexibility to travel to corporate office and customer locations as needed.***

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