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Assistant Store Manager Sally Beauty 2893
SBH
Columbus, OH
…communication and consistent accountability. Assistant Managers, as part of their development, support the Store Manager in all areas outlined below and are responsible for all Primary…
Added 2 mins ago
Program Administrator - Events (Hybrid)
Morley
Saginaw, MI
…(careers.morleycompanies.com | chat hours: M-F 8 a.m. - 5 p.m. Eastern time; closed on some holidays | TA will respond to after-hours questions the next business…
Added 11 mins ago
Assistant Store Manager Sally Beauty 2893
Sally
Columbus, OH
…communication and consistent accountability. Assistant Managers, as part of their development, support the Store Manager in all areas outlined below and are responsible for all Primary…
Added 15 mins ago
AA
Veterinary Assistant
Alliance Animal Health
Orchard Park, NY
- $17.5 to $20.5 USD / hour
Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.
Added 19 mins ago
Convention Manager
DanceOne
Remote, United States
Full-Time Regular, Exempt | Tours | Event Management | Dance convention experiences a huge plusDepartmentTours - Event Management
Added 19 mins ago
JP
Part Time (20 Hours) Associate Banker, (New Build) US 441 and CR 25, Lady Lake, FL
JPMC page
Lady Lake, FL
- Part-time
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined…
Added 20 mins ago
R
Temporary Sales Associate, Part-Time - Platform
Reformation
Culver City, CA
- $16 to $18 USD / hour
- Part-time
…Our work has gotten love in Drapers and Sourcing Journal, and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing…
Added 21 mins ago
TXIX Case Manager - SAILS
Rural Resources Community Action
Remote, United States
…ensuring regulatory compliance. Responsible for assessment of client needs, development and monitoring of service plans, makes appropriate referrals and serves as a customer advocate with…
Added 24 mins ago
Security Program Manager (V-FH)
Securitas Security Services
Carlsbad, CA
3. Coordinates activity and informs Global Clients Americas Program Director (GCA PD), to provide highest level of service for client; implements programs and initiatives. Evaluates service…
Added 25 mins ago
HM
RN - Clinical Care Coordinator - VHS-Homecare-Woodland Park, NJ-FT
Hackensack Meridian Health
Woodland Park, NJ
- From $97,011.2 USD / year
At Visiting Health Services of New Jersey and Hackensack Meridian Health, we recognize our full- and part-time benefit eligible team members by offering a Total Rewards package including:…
Added 27 mins ago
NH
Client Experience Administrator
Nascentia Health
Syracuse, NY
- $66,129 to $76,590 USD / year
Maintain client journey maps and workflow documentation covering outreach, referral, enrollment, onboarding, service delivery, ongoing engagement, and transitions or discharge.
Added 33 mins ago
Warehouse Clerk
Albertsons Companies
LUBBOCK, TX · Lubbock, TX
…and leadership to promote operational continuity and maintain service quality. Tasks may include managing shipping and billing documentation, addressing client inquiries, and resolving…
Added 34 mins ago
CI
Retail Sales Associate
Companies, Inc.
Spring, TX
- $18 to $20 USD / hour
Become a Part-Time NECOA Retail Sales Associate!
Added 34 mins ago
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Retail Sales Associate
Companies, Inc.
Frisco, TX
- $20 to $22 USD / hour
Become a Part-Time NECOA Retail Sales Associate!
Added 34 mins ago
AL
Lead, Operations
AdaptHealth, LLC
Bremerton, WA
- $52,000 USD / year
At AdaptHealth we offer full-service home medical equipment and related services that empower patients to live their best lives – beyond the hospital and at home.
Added 34 mins ago
CI
HP Retail Sales Representative
Companies, Inc.
Charleston, SC
- $16.5 USD / hour
Become a Part-Time HP Retail Sales Associate!
Added 34 mins ago
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HP Retail Sales Representative
Companies, Inc.
Rockford, IL
- $18 USD / hour
Become a Part-Time HP Retail Sales Associate!
Added 37 mins ago
Global Treasury & Payments Advisor I
First Citizens Bank
New York, NY · Charlotte, NC
We are seeking a dynamic, highly motivated Treasury Management Sales Associate to support Treasury Management Sales Advisors across Accelerator Growth, Life Sciences, SUB and FinTech…
Added 38 mins ago
CD
CDS Full Time Event Manager - Product Demonstration
Club Demonstration Services
Saint Louis, MO
- Full-time
…oversee product preparation and presentation, ensure top-notch service for every Club member, and keep communication flowing between warehouse managers, vendors, and your demonstrators,…
Added 39 mins ago
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Special Loans Analyst I
Fay Servicing
Tampa, FL · Rosemont, IL
- $18.51 to $24 USD / hour
Customer service/ client orientation with strong execution skills and results orientation
Added 39 mins ago
Associate Manager, Trade Operations
IntegriChain
Remote, United States
The Associate Manager will be responsible for leading the chargeback processing team in USA/India, performing analysis, customer expectation management, and supporting our internal/external…
Added 40 mins ago
Customer Success Associate
C T Corporation System (DE)
Clayton, MO
As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in…
Added 40 mins ago
Customer Success Associate
C T Corporation System (DE)
Clayton, MO
As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in…
Added 40 mins ago
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Laboratory Technician
Actalent
Johnston, IA
- $22 USD / hour
…services and a ClearlyRated Best of Staffing® winner for both client and talent…
Added 41 mins ago
Senior Client Service Associate
Waverly Advisors, LLC
Boulder, CO
We are looking to add an experienced Senior Client Service Associate to the team in our Boulder, CO office. The Client Service Associate is an essential part of the Waverly Advisors team,…

DataServ / xFact

IT Support Engineer

Westlake, OH, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Description

Position Summary The IT Support Engineer is responsible for delivering technical support to both internal and external customers. This role serves as a trusted technical resource, splitting time between both company offices and customer locations to install, maintain, troubleshoot, and support a wide range of IT systems and technologies.

A successful candidate will provide hands-on end-user support, maintain strong customer relationships, participate in project implementations, and collaborate with technical teams to ensure reliable and secure technology services. This position requires a combination of technical skills, ability to deliver exceptional service, professionalism, and the ability to manage multiple priorities across various client environments.

Essential Responsibilities Technical Support & Troubleshooting

Provide onsite and remote technical support for hardware, software, operating systems, and network-related issues.
Diagnose and resolve end-user technology issues efficiently and professionally.
Configure, deploy, and support equipment, including but not limited to: desktops, laptops, mobile devices, printers, and peripheral equipment.
Support Microsoft 365, email systems, collaboration tools, and business applications.
Assist with user account administration, password management, security access, and identity management.
Troubleshoot wired and wireless network connectivity issues.
Document troubleshooting activities, solutions, and support procedures.

Customer Relationship Management

Serve as a primary technical contact for assigned customers.
Develop and maintain positive working relationships with customer stakeholders.
Act as a liaison between customers and internal technical teams.
Provide a high level of customer service while managing expectations and maintaining professionalism.

Ticket & Service Management

Manage assigned service requests and incident tickets through completion.
Prioritize workload according to business needs and service level expectations.
Maintain accurate and timely ticket documentation.
Escalate issues appropriately when additional expertise or resources are required.
Follow established support processes and best practices.

Documentation & Asset Management

Maintain customer and internal technical documentation.
Create and update knowledge base articles and support procedures.
Assist with inventory management and technology asset tracking.
Maintain accurate records of equipment deployments and configurations.

Other Responsibilities

Travel to both Westlake office and customer locations as needed.
May be asked to perform other duties as required to meet the needs of the business.

Required Qualifications

Associate degree in Information Technology, Computer Science, or related field; or equivalent combination of education and experience.
2+ years of IT support, help desk, desktop support, or field services experience preferred.
Strong troubleshooting and problem-solving skills.
Experience supporting Windows operating systems and Microsoft 365.
Familiarity with Active Directory, Entra ID (Azure AD), and endpoint management platforms.
Understanding of networking fundamentals including TCP/IP, DNS, DHCP, VPNs, and wireless networking.
Strong written and verbal communication skills.
Ability to manage multiple priorities in a fast-paced environment.
Ability to work independently while remaining part of a collaborative team.

Preferred Qualifications

Experience supporting multiple customer environments or managed IT services.
Experience with Microsoft Intune or modern device management platforms.
Familiarity with Google Workspace environments.
Exposure to cybersecurity tools and best practices.
Industry certifications such as:
CompTIA A+
CompTIA Network+
Microsoft Fundamentals Certifications
ITIL Foundations

Requirements

***This position will require flexibility to travel to corporate office and customer locations as needed.***

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