Jobs in the United States

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Added 6 mins ago
AF
Senior GenAI Developer
Accenture Flex LLC Company
United States
- $50 to $60 USD / hour
As an AI / ML Engineer, you will be responsible for developing applications and systems that utilize artificial intelligence tools and cloud artificial intelligence services, ensuring…
Added 6 mins ago
Software Sales Associate Director - Procurement Software/Tech
Accenture LLP Company
NY
As Associate Director, Software Sales you own end-to-end revenue accountability for an assigned product cluster and geography. You will lead complex enterprise sales cycles from origination…
Added 18 mins ago
Data Warehouse Architect
Hebrew SeniorLife, Inc.
Roslindale, MA
Databricks certification (Data Engineer Associate/Professional or similar).
Added 27 mins ago
Construction Materials Testing Field Manager
Olsson
Tempe, AZ
We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results – for our people, our…
Added 27 mins ago
BI Analyst
PrePass
Remote, United States
Microsoft Certified: Fabric Analytics Engineer Associate (DP-600).
Added 28 mins ago
GenAI Lead / GCP AI Engineer Lead
Capgemini
New York, NY, NY
Google Cloud Associate Cloud Engineer or Professional Cloud Developer
Added 36 mins ago
Productivity Platform Engineer
Department of Administrative Services
United States
As the Productivity Platform Engineer, you’ll serve as the engineering owner of the DAS productivity and collaboration platform. This includes the responsibility to:
Added 43 mins ago
Data Engineer
IQ Sig
Alexandria, VA
Cloud & Data Engineering: AWS Certified Data Engineer – Associate / AWS Certified Solutions Architect; Microsoft Certified: Azure Data Engineer Asso
Added 43 mins ago
A
Senior PCB Layout Engineer
Actalent
Waukesha, WI
- $50 to $75 USD / hour
Associate's or bachelor's degree in electrical or electronics engineering technology, or equivalent practical experience.
Added 44 mins ago
Business Intelligence Systems Management #12
Delan Associates, Inc
Fort Lauderdale, FL
Added 44 mins ago
Business Intelligence Systems Management #12
Delan Associates, Inc
Miami, FL
Added 44 mins ago
Business Intelligence Systems Management #12
Delan Associates, Inc
Jacksonville, FL
Added 44 mins ago
Business Intelligence Systems Management #12
Delan Associates, Inc
Tampa, FL
Added 44 mins ago
Business Intelligence Systems Management #12
Delan Associates, Inc
Fort Myers, FL
Added 44 mins ago
Business Intelligence Systems Management #12
Delan Associates, Inc
Pensacola, FL
Added 48 mins ago
Lead DevOps Engineer St. Louis, USA
London Stock Exchange Group Holdings Inc
St. Loui, MO
This Lead DevOps Engineer position is a key role within the SRC Team which sits within the Application Services Division, with responsibilities to facilitate adoption of standard DevOps…
Added 51 mins ago
Associate Substation Project Engineer
Pacific Gas And Electric Company
Oakland, CA
This is an entry-level Project Engineer job that works under the general technical direction of more experienced engineers. This job is responsible for providing technical engineering…
Added 53 mins ago
Senior Engineer, Mechanical - Fixed Equipment & Piping Integrity
Calcasieu Pass Operations LLC
United States
Senior Engineer, Mechanical - Fixed Equipment & Piping IntegrityLocated:
Added 1 hour ago
FT
Data Engineer
Franchise Tax Board
CA
- $4,935 to $8,740 USD / month
FTB's Data Lake Development Unit is seeking an enthusiastic, proactive, and motivated Data Engineer (Information Technology Associate) who takes initiative and is interested in contributing…
Added 1 hour ago
MA
Lead Software Engineer – Java, MS SQL
Manufacturers and Traders Trust Co
Buffalo, NY
- $116,400 to $194,000 USD / year
Associate’s degree and a minimum of 7 years’ systems analysis and/or application development work experience or Bachelor's degree and a minimum of 5 years' systems analysis and/or…
Added 1 hour ago
Software Development Engineer, Amazon Customer Service
Amazon.com Services LLC
Austin, TX · Seattle, WA
…improvements throughout the consumer business. The system combines associate-driven signals (empowering front-line CSAs to flag product problems) with statistical and machine learning-based…
Added 1 hour ago
Chemical or Materials Engineer/Scientist
Exponent Inc.
Seattle, WA
We are currently seeking a Chemical Engineer or Materials Engineer/Scientist for our Polymers and Chemistry Practice in Seattle. In this role you will work as part of an interdisciplinary…
Added 1 hour ago
Automation Engineer Tech
ASTEMO AMERICAS, INC.
Monroe, GA
Associate degree or technical certification in Robotics, Mechatronics, Automation Technology, Electrical Technology, or related field.
Added 1 hour ago
Structural Drafter
Actalent
Portland, OR
Create and modify construction documents based on engineer markups, sketches, and established design criteria.
Added 1 hour ago
Design Engineer
Actalent
Albany, NY
Job Title: Design Engineer IIJob DescriptionThe Design Engineer II supports mid-level product design and validation for polypropylene venting systems and OEM components, translating…

DataServ / xFact

IT Support Engineer

Westlake, OH, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Description

Position Summary The IT Support Engineer is responsible for delivering technical support to both internal and external customers. This role serves as a trusted technical resource, splitting time between both company offices and customer locations to install, maintain, troubleshoot, and support a wide range of IT systems and technologies.

A successful candidate will provide hands-on end-user support, maintain strong customer relationships, participate in project implementations, and collaborate with technical teams to ensure reliable and secure technology services. This position requires a combination of technical skills, ability to deliver exceptional service, professionalism, and the ability to manage multiple priorities across various client environments.

Essential Responsibilities Technical Support & Troubleshooting

Provide onsite and remote technical support for hardware, software, operating systems, and network-related issues.
Diagnose and resolve end-user technology issues efficiently and professionally.
Configure, deploy, and support equipment, including but not limited to: desktops, laptops, mobile devices, printers, and peripheral equipment.
Support Microsoft 365, email systems, collaboration tools, and business applications.
Assist with user account administration, password management, security access, and identity management.
Troubleshoot wired and wireless network connectivity issues.
Document troubleshooting activities, solutions, and support procedures.

Customer Relationship Management

Serve as a primary technical contact for assigned customers.
Develop and maintain positive working relationships with customer stakeholders.
Act as a liaison between customers and internal technical teams.
Provide a high level of customer service while managing expectations and maintaining professionalism.

Ticket & Service Management

Manage assigned service requests and incident tickets through completion.
Prioritize workload according to business needs and service level expectations.
Maintain accurate and timely ticket documentation.
Escalate issues appropriately when additional expertise or resources are required.
Follow established support processes and best practices.

Documentation & Asset Management

Maintain customer and internal technical documentation.
Create and update knowledge base articles and support procedures.
Assist with inventory management and technology asset tracking.
Maintain accurate records of equipment deployments and configurations.

Other Responsibilities

Travel to both Westlake office and customer locations as needed.
May be asked to perform other duties as required to meet the needs of the business.

Required Qualifications

Associate degree in Information Technology, Computer Science, or related field; or equivalent combination of education and experience.
2+ years of IT support, help desk, desktop support, or field services experience preferred.
Strong troubleshooting and problem-solving skills.
Experience supporting Windows operating systems and Microsoft 365.
Familiarity with Active Directory, Entra ID (Azure AD), and endpoint management platforms.
Understanding of networking fundamentals including TCP/IP, DNS, DHCP, VPNs, and wireless networking.
Strong written and verbal communication skills.
Ability to manage multiple priorities in a fast-paced environment.
Ability to work independently while remaining part of a collaborative team.

Preferred Qualifications

Experience supporting multiple customer environments or managed IT services.
Experience with Microsoft Intune or modern device management platforms.
Familiarity with Google Workspace environments.
Exposure to cybersecurity tools and best practices.
Industry certifications such as:
CompTIA A+
CompTIA Network+
Microsoft Fundamentals Certifications
ITIL Foundations

Requirements

***This position will require flexibility to travel to corporate office and customer locations as needed.***

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