Jobs in the United States

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Added 29 days ago
Site Reliability Engineer
TP-Link Systems Inc.
Irvine, CA
We're looking for a passionate and experienced Site Reliability Engineer to join our team and play a crucial role in ensuring our cloud platform's security, Reliability, scalability, and…
Added 29 days ago
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Software Engineer - Payment Team
Tereina
San Francisco, CA
- $150,000 to $180,000 USD / year
As a Software Engineer on the Payment Team, you will build and operate the services that carry a payment from the moment a customer's ERP submits it to the moment funds reach the…
Added 29 days ago
Principal Software Engineer-Student LifeCycle Services
Western Governors University
Salt Lake City, UT
The Principal Software Engineer is the primary technical leader of the department. This is a practitioner who ships production software, earns credibility through results, and sets the…
Added 29 days ago
Staff Software Engineer - Salesforce
Western Governors University
Salt Lake City, UT
As a Staff Software Engineer (Salesforce), you’ll lead the evolution of WGU’s Salesforce ecosystem, shaping systems that power our student experience, enrollment processes, and operational…
Added 29 days ago
Senior Solutions Architect Treasury
Brains Workgroup, Inc.
New York, NY
This is hybrid commute, 2/3 days per week in the office · CORE – MUST HAVE
Added 29 days ago
CF
Staff Software Engineer
Cantor Fitzgerald\/BGC
Chicago, IL · NY
- $190,000 to $250,000 USD / year
Architect and integrate agentic AI workflows (autonomous agents, LLM-driven automation, AI copilots) into engineering and product systems to drive efficiency and new capabilities.
Added 29 days ago
Principal Software Development Engineer
Auger
United States
…applications, and advanced decision-making capabilities. As a Principal Engineer for the Auger Platform, you will bring deep expertise in the…
Added 29 days ago
Principal Software Engineer
Blackmere Talent Acquisition
United States
…compliance, and large-scale cloud platforms, to hire a Principal Engineer / Architect. This is a rare opportunity for a deeply technical, hands-on architect who wants to shape the backbone…
Added 29 days ago
Senior Engineer, AI Engineering
TWG Global AI
Santa Monica, CA
We're looking for a Senior Engineer, AI Engineering with deep experience across the stack, and a strong command of modern frontend frameworks (like React). Ideal candidates will have a…
Added 29 days ago
Senior Engineer, AI Engineering
TWG Global AI
NY · New York, NY
We're looking for a Senior Engineer, AI Engineering with deep experience across the stack, and a strong command of modern frontend frameworks (like React). Ideal candidates will have a…
Added 29 days ago
Production Engineer, Global Banking & Markets, FICC Systematic Market Making (SMM) - Associate
Campus
NY
…engineering teams that build massively scalable software and systems, architect low latency infrastructure solutions, proactively guard against cyber threats, and leverage machine learning…
Added 29 days ago
Sr Designated Support Engineer
Databricks
NY · Plano, TX · San Francisco, CA · Seattle, WA
5+ years of experience in customer-facing technical roles such as Premier Support Engineer (DSE), Technical Account Manager (TAM), Solutions Architect, or Senior Escalation Engineer in…
Added 29 days ago
Senior Data Engineer , AWS Infrastructure Supply Chain Intelligence
Amazon Data Services, Inc.
Bellevue, WA
We are looking for a talented Data Engineer to join the Manufacturing Operations, Transportation Operations, and Reverse (MOTOR) organization in support of our Supply Chain Intelligence…
Added 29 days ago
Software Dev Engineer II, NLM - Connectivity Services
Amazon Data Services, Inc.
Arlington, VA
- Define technical direction and architect systems that improve network reliability, automation, and operational efficiency at scale
Added 29 days ago
Software Engineer SME
LEIDOS, INC.
Tucson, AZ · Alexandria, VA · St. Louis, MO · Gaithersburg, MD · Chantilly, VA · Englewood, CO
The Software Engineer SME provides the highest level of technical expertise within the software engineering organization. The SME serves as a technical authority, architect-level…
Added 29 days ago
Sr. Software Engineer
Unity Technologies Canada Company
Mountain View, CA · Bellevue, WA
…across our ecosystem. We are looking for a Senior Software Engineer to help architect and implement the distributed data systems that drive this platform at…
Added 29 days ago
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Senior Vice President, Full-Stack Engineer
BNY
New York, NY · NY · Pittsburgh, PA
- $120,000 to $200,000 USD / year
We’re seeking a future team member for the role of Senior Vice President, Full Stack Engineer to join our Digital Assets and Post-Trade Technology team. This role is located in New York, NY.
Added 29 days ago
Senior Cloud Engineer
TrekFed Career Page
South Bend, IN
The Senior Cloud Engineer is the expert implementer, building platforms and systems that are relied upon by our clients and TrekFed itself.
Added 29 days ago
Core Senior .NET Software Engineer
Evolent Health LLC
United States
The Senior Software Engineer leads the design, development, and deployment of complex software solutions, ensuring scalability and maintainability. This role architects and implements…
Added 29 days ago
Senior Software Engineer
Repisodic, a Trella Health solution
Philadelphia, PA
…it. To help us do that, we are looking for a Senior Software Engineer to help design, build, and scale the data-driven healthcare solutions. You'll own significant pieces of our…
Added 29 days ago
Senior Software Engineer
Trella Health
Philadelphia, PA
…it. To help us do that, we are looking for a Senior Software Engineer to help design, build, and scale the data-driven healthcare solutions. You'll own significant pieces of our…
Added 29 days ago
Software Engineer III, AI Infrastructure, Core
Google
Austin, TX · New York, NY · San Jose, CA
…mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as…
Added 29 days ago
Data engineer lead - Nashville
Starbucks Coffee Company
Nashville
Now Brewing – data engineer lead – Starbucks Technology Nashville! #tobeapartner
Added 29 days ago
SI
Technical Architect (Pre-Sales) - All Levels
Salesforce, Inc.
Remote, United States
- $148,190 to $295,890 USD / year
Experience working as an architect, solution engineer, IT consultant or developer in a customer facing role that provided differentiated software technology solutions. We are open to a…
Added 29 days ago
Senior Solutions Architect
Tiger Analytics Inc.
Remote, United States
12-14 years of experience as a Senior Solutions Architect, data architect, database administrator, or data engineer

Databricks

Sr Designated Support Engineer

NY, United States
Plano, TX, United States
San Francisco, CA, United States
Seattle, WA, United States

$141,700 - $250,800 USD

Apply on databricks.com About employer

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Job details

Pay: $141,700 - $250,800 USD
Experience: Minimum 3 years’ experience designing, developing, testing, and sustaining Python, Java, or Scala-based applications.
Posting language: English
Posted: Jan 30, 2025

Original job description

P-1011

As a Designated Support Engineer (DSE) at Databricks, you will serve as the principal technical support advisor and voice of the customer for our most strategic enterprise accounts leveraging technical experience and business skills.

In this role, you will lead high-touch, support-driven customer engagements, and provide proactive advisory. You will leverage support trends, ticket history, and operational telemetry to ensure the operational health, scale, and resiliency of customer data platforms. This self-motivated professional will demonstrate high commitment to both customers and internal teams, with excellent communication, project management, and problem-solving skills.

While this is a support-anchored role, you will play a critical role in driving proactive operational best practices, mitigating risk, and bridging customer challenges directly with Databricks Product, Engineering, and Field teams.

Responsibilities & Core Duties

Technical & Architectural Guidance: Guide external stakeholders on operational best practices and architectural design across Distributed Data Processing (Apache Spark™), Query Optimization, Lakehouse open table formats (Delta Lake, Iceberg), Cloud Infrastructure & IaC, OS, Networking and Containerization (Kubernetes/Docker), Security & Governance, and Data Warehousing.
Proactive Operational Health & Trend Analysis: Leverage support history, ticket metrics, and system telemetry to deliver predictive health checks, risk assessments, and preventive recommendations - applying deep platform domain knowledge to advise customers on environment scaling, upgrade readiness, and long-term platform stability.
Critical Escalation & Technical Incident Facilitation: Coordinate and facilitate critical, high-impact escalations by aligning customer leadership with internal Databricks Escalation Engineers and Core Engineering teams to ensure swift, well-communicated resolutions.
Strategic Support Ownership: Serve as the strategic ambassador for the Databricks Support organization, operating as the customer’s dedicated operational quarterback to align platform operations with business goals and ensure enterprise accounts realize maximum business value.
Executive Reporting & Operational Governance: Lead regular Support Business Reviews (SBRs/QBRs) for customer leadership, articulating ticket health trends, Root Cause Analyses (RCAs), upgrade readiness roadmaps, and strategic operational trade-offs.
Voice of the Customer Advocacy: Synthesize customer operational patterns, systemic technical friction, and platform blockers, channeling actionable feedback directly into Databricks Product, Support, and Engineering organizations to steer platform reliability and enhance customer experience.
This role requires approximately 20% travel

What We Look For

5+ years of experience in customer-facing technical roles such as Premier Support Engineer (DSE), Technical Account Manager (TAM), Solutions Architect, or Senior Escalation Engineer in distributed data or cloud environments.
Minimum 3 years’ experience designing, developing, testing, and sustaining Python, Java, or Scala-based applications.
Demonstrated technical depth in three (3) or more of the following core domains:
Distributed Data & Lakehouse Architectures: Apache Spark™, Delta Lake, structured streaming, and query execution/tuning.
Cloud Infrastructure & Automation: AWS, Azure, or GCP compute/storage/networking and Infrastructure as Code (Terraform).
OS, Networking & Containerization: Linux administration, core networking protocols (TCP/IP, DNS, HTTP/S), and container orchestration (Docker/Kubernetes).
Security & Data Governance: Enterprise IAM, SSO/OAuth, network security, and data governance frameworks (e.g., Databricks Unity Catalog).
Data Warehousing & Analytics: OLAP query plan optimization, indexing, and data platform performance tuning.
Support Telemetry & Trend Analysis: Proven ability to leverage case data, ticket telemetry, and root-cause analyses (RCAs) to identify patterns, mitigate operational risks, and drive case/escalation reduction goals.
Customer Leadership Influence: Track record of advising and influencing customer technical leaders (Managers, Directors, Lead Architects) on operationalizing, scaling, and optimizing platform environments.
Bachelor’s or Master’s degree in Computer Science, Data Engineering, STEM field, or equivalent practical experience.

Pay Range Transparency

Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.

Local Pay Range

$141,700 - $250,800 USD

About Databricks

Databricks is the Data and AI company. More than 20,000 organizations worldwide - including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 - rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram.

Benefits

At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

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More about this job

Skills

Databricks
Apache Spark
Troubleshooting
Root cause analysis
SQL
ML
Debugging
Customer experience
Sales
Presentation skills
Data engineering
Data warehousing
Snowflake
Amazon Redshift
BigQuery
Machine learning
CI/CD
AWS
Microsoft Azure
Google Cloud
Communication skills
Relationship building
Problem solving
Leadership
Documentation

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Work requirements

Jobs in the United States