Jobs in the United States

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Added 2 hours ago
Apps Development Group Manager - Senior Vice President
Citibank, N.A.
United States
This role requires deep technical breadth across machine learning, LLMs, data pipelines, cloud engineering, orchestration, and modern AI frameworks. The solutions you design will enable…
Added 11 hours ago
Seeker Systems Technologist
BAE Systems
Huntsville, AL
Demonstrated expertise in Autonomy, Precision Timing and Navigation, Machine Learning, and Sensor Fusion
Added 12 hours ago
Senior Detection Engineer
BCMC
Arlington, VA
Partner with analytics developers and data scientists to develop and validate advanced analytics, including machine learning where appropriate. Assess operational value, false positives,…
Added 12 hours ago
Senior Research Investigator, Pharmacometrics
E.R. Squibb & Sons,L.L.C.
Princeton, NJ
Model-based integration of data to generate insights, bridge data-gaps, inform and drive drug development decisions, and support health authority interactions. Pharmacometrics (PMx)…
Added 12 hours ago
IG
REMOTE Data Engineer
Insight Global
Remote, United States
- From $51 USD / hour
Experience in Implementing Machine Learning models, automation and Tableau is preferred.
Added 12 hours ago
Full Stack Java/Python Tech Lead - Vice President
Citigroup
Rutherford, NJ
The Full Stack Java/Python Tech Lead -VP is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination with the…
Added 13 hours ago
AC
Cyber Detection Engineer Subject Matter Expert
Argo Cyber Systems
Arlington, VA
- $140,000 to $160,000 USD / year
Collaborate with analytics developers and data scientists to evaluate advanced analytical methods, including machine learning where operationally appropriate.
Added 16 hours ago
Sr. Analyst, Data Science (Quality)
AirLife
Grand Rapids, MI
The Sr. Analyst, Data Science will develop and manage data and reporting solutions that support multiple business functions at AirLife, with a strong commercial focus including sales…
Added 1 day ago
The Core Engineering- Software Engineering - Associate - New York
Campus
NY
…make things possible. We change the world by connecting people and capital with ideas and solve the most challenging and pressing engineering problems for our clients. Our engineering teams…
Added 2 days ago
Full Stack Java/Python Tech Lead - Vice President
Citibank, N.A.
United States
The Full Stack Java/Python Tech Lead -VP is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination with the…
Added 2 days ago
Senior Software Engineer
Bigbear.ai
Norfolk, VA
Experience with AI and Machine Learning employed with operational applications.
Added 2 days ago
Lead Data Scientist
Bigbear.ai
Norfolk, VA
Develop and analyze modeling and measuring techniques using mathematics, machine learning, statistical methods, and engineering approaches to discover multiple solutions to complex problems.
Added 2 days ago
Data Domain Architect Associate Sr
JPMC page
Wilmington, DE · Columbus, OH
…competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting,…
Added 2 days ago
Staff Data Scientist - Product Growh
Intuit
Mountain View, CA · San Diego, CA
Apply rigorous causal inference methods, advanced statistical modeling, and machine learning techniques to turn complex data into actionable insights.
Added 2 days ago
Microelectronics Security Data Scientist
Riverside Research Institute
Dayton, OH
…independent National Security Nonprofit dedicated to research and development in the national interest. We provide high-end technical services, research and development, and prototype…
Added 2 days ago
Microelectronics Security Data Scientist
Riverside Research Institute
Dayton, OH
…independent National Security Nonprofit dedicated to research and development in the national interest. We provide high-end technical services, research and development, and prototype…
Added 2 days ago
Cybersecurity Engineer Levels 4 - 7
MTA
New York, NY
…surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than…
Added 2 days ago
Machine Learning Engineer / SME (LLM Eval & RAG Testing) - SME | TS/SCI
Falls Technology
McLean, VA
Build AI/ML models and ensembles in Python or R (library selection, preprocessing, model assessment)
Added 2 days ago
Machine Learning Engineer, SME
VTG
McLean, VA
We are seeking a highly skilled Machine Learning Engineer SME to support the development, evaluation, and deployment of advanced Artificial Intelligence (AI) and Machine Learning (ML)…
Added 3 days ago
Materials Regulatory Compliance (MRC) Intern
Meta
Sunnyvale, CA
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy,…
Added 3 days ago
Customer Relationship Management (CRM) Lead
Data-Core System, Inc.
Harrisburg, PA
2 years of experience leveraging Azure AI services and Machine Learning for developing Microsoft D365 CE business applications.
Added 3 days ago
AP
Machine Learning Engineer
Ardent Principles, Inc.
McLean, VA
- $130,000 to $260,000 USD / year
Creating machine learning models that conduct text classification and topic modeling in Python using standard machine learning (SciKit Learn-) or deep learning models.
Added 3 days ago
PAC (Power, Automation & Controls) Technician
Chick-fil-A Supply LLC
Elsmere, KY
The PAC (Power, Automation & Controls) Technician will be a technical SME tasked with inventory movement and maintenance, data management, statistical analysis of equipment performance,…
Added 3 days ago
Cybersecurity Engineer Levels 4 - 7
Metropolitan Transportation Authority
NY
…surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than…
Added 3 days ago
GU
Principal Data Scientist
Genentech USA, Inc.
United States
- $217,400 to $403,700 USD / year
As a Principal Data Scientist - Causal AI & Experimentation (within our Data Science and Machine Learning team), you will serve as a technical leader and key domain authority for advanced…

Data-Core System, Inc.

Customer Relationship Management (CRM) Lead

Harrisburg, PA, United States

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Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

Data-Core Systems, Inc. is a provider of information technology, consulting, and business process services. We offer breakthrough tech solutions and have worked with companies, hospitals, universities, and government organizations. A proven partner with a passion for client satisfaction, we combine technology innovation, business process expertise, and a global, collaborative workforce that exemplifies the future of work. For more information about Data-Core Systems, Inc., please visit https://datacoresystems.com/.

Our client is a roadway system, and as a part of their digital transformation, they are implementing a solution based on SAP BRIM & Microsoft Dynamics CE.

Data-Core Systems Inc. is seeking a Customer Relationship Management (CRM) Lead to be a part of our Consulting team. You will participate and effectively contribute to the design, development, and implementation of complex applications, often using new technologies. You will provide technical expertise and systems design for individual initiatives. You will have the opportunity to work with other SME consultants from our existing team.

Roles & Responsibilities:

Study and understand the client's current, plus desired, Microsoft CE application, configurations, and technologies.
Coordinate changes and designs to the CBOS and UBOS, plus the client's other technologies, ensuring they meet the client's needs and follow standards and policies.
Architect and build a roadmap for delivery.
Assign work and manage and mentor a team of CRM and full-stack developers.
Ensure successful delivery for the CRM, portal, and web app as part of the UBOS project.
Advise the client's leadership on current trends in Microsoft CE applications and functionalities.
Act as a subject matter expert and represent the client in meetings and reports with stakeholders.
Raise concerns and potential issues to the client's leadership with sufficient detail for decision-making.
Architect and develop Microsoft CE customizations and configurations to meet the client's functionality needs.
Support integrations with middleware, ERP systems, payment gateways, phone systems, etc., which are part of the UBOS ecosystem.
Act as an expert for Data Migration to Microsoft CRM.
Fully document all created work associated with this position, including technical and functional designs and diagrams, test plans, test scripts, impact analysis reports, lessons learned, best practices for others to follow, plus any other documentation as required by the client. This documentation shall follow the format and/or templates as instructed by the client.
Adhere to and follow all clients' standards, policies, and procedures.
Perform tasks and other duties as related to this position and role, and assigned by the client.

Required Skills & Experience:

10 years of Microsoft CE application software systems implementation experience.
10 years of experience developing CRM applications using .Net, JavaScript, Python, React, SSIS, and Reporting Services.
5 years as a Microsoft-certified FastTrack solution architect for business applications.
2 years of experience leveraging Azure AI services and Machine Learning for developing Microsoft D365 CE business applications.
Delivered 2 projects as a certified FastTrack project for Business Applications.
Delivered 1 successful implementation leveraging AI technologies to enhance customer service operations, including the development and implementation of AI-driven chatbots and virtual assistants, leveraging Copilot and Azure AI for Microsoft Dynamics CRM solution deployment.
Hands-on experience with Dynamics Contact Center solution deployment, including the ability to manage and optimize communication processes, improving efficiency and customer satisfaction.
Conducted training sessions on AI tools and Dynamics Contact Center features, ensuring team members are proficient and up-to-date with the latest technologies.
Proven implementation experience in Data Migration to Microsoft CRM from other non-COTs account management systems.
Proven implementation experience in developing integrations with ERP systems and data repositories.
Implemented high-volume contact center applications, including CRM, Portal, and Mobile Apps for customer service, Natural Language Interactive Voice Response (IVR), and ChatBOT functions enabled.
Strong understanding of the Human Centered Design Approach for product development
Proficient in the Microsoft ADO Testing Module.

Preferred Certifications & Education Qualifications:

Bachelor’s degree in business management or information systems. An equivalent combination of education and/or experience may be accepted.
Microsoft MVP for the award category of Business Applications and technology area of Customer Experience, and/or Power Apps, and/or CoPilot Studio.
5+ years as a Microsoft-certified solution architect for business applications.
Azure AI Fundamentals certification or similar AI or Machine Learning certifications.
Microsoft Dynamics-related Certifications.
An equivalent combination of education and/or experience may be accepted.

We are an equal opportunity employer.

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More about this job

Skills

Business processes
Provide technical expertise
Leadership
Decision making
IBM Middleware
ERP
Documentation
.NET
JavaScript
Python
React
SQL Server Integration Services
Reporting
Customer service
Microsoft Azure
Microsoft Dynamics CRM
Solution deployment
Microsoft Dynamics
Communication skills
Chatbot
Customer experience
Power Apps
Machine learning

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