Leasing Consultant

Description Location: Luxford Living Headquarters – Ramsey, NJ | Full-Time, In-Office Position

Luxford Living is seeking a motivated, outgoing, and sales-driven Corporate Remote Leasing Consultant to join our team at our Ramsey, NJ Headquarters.

This is a centralized leasing position responsible for supporting leasing operations across our portfolio of approximately 25 residential communities located in multiple states. Rather than being assigned to one property, you will work remotely with prospective residents across our portfolio, managing leasing inquiries, conducting virtual tours, following up with prospects, and guiding applicants through the leasing process from initial contact through lease signing.

The ideal candidate is highly organized, comfortable managing multiple properties simultaneously, an excellent communicator, and passionate about sales and customer service. This is an exciting opportunity for someone who thrives in a fast-paced environment and enjoys helping people find their next home!

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manage incoming leasing inquiries across multiple properties in various states through phone, email, text, and online platforms.
• Respond promptly and professionally to prospective residents, providing information on availability, pricing, floor plans, amenities, and community features.
• Conduct virtual tours and remote property presentations to showcase available apartments.
• Manage the full leasing process from initial inquiry through application submission, approval coordination, and lease signing.
• Proactively follow up with prospects to increase conversions and minimize lost leasing opportunities.
• Maintain consistent communication with on-site property management teams to verify availability, pricing, unit readiness, and move-in schedules.
• Manage and track prospect activity, follow-ups, applications, and leasing progress within the company's property management and CRM systems.
• Assist prospective residents with completing applications and submitting all required documentation.
• Support leasing and occupancy goals across the company's portfolio.
• Assist with resident renewal outreach and follow-up initiatives as needed.
• Monitor leasing performance and identify opportunities to improve lead conversion and overall leasing results.
• Provide an exceptional customer experience throughout the entire leasing journey.

Requirements

EDUCATION AND/OR EXPERIENCE

• Minimum of 2 years of sales experience
• Spanish-English bilingual proficiency is a plus.
• Previous leasing, property management, or multifamily residential experience strongly preferred.
• Experience with CRM systems and property management software is a plus.
• Strong verbal and written communication skills.
• Demonstrated ability to manage multiple priorities and work in a fast-paced environment.

REQUIREMENTS

• Must have an outgoing, engaging personality and genuinely enjoy interacting with the public.
• Strong sales, follow-up, and customer service skills.
• Highly organized with excellent attention to detail.
• Ability to manage multiple properties, markets, and prospect pipelines simultaneously.
• Comfortable working with technology, online leasing platforms, and virtual communication tools.
• Self-motivated, dependable, and results-oriented.
• Must be comfortable working from our Ramsey, NJ Headquarters while supporting properties located in other states.

WHY YOU SHOULD WORK FOR Luxford?

• Competitive salary and high bonus potential.
• Medical, Dental, and Vision Insurance.
• Generous vacation and sick leave policy.
• Extensive paid holidays.
• Employee recognition and awards.
• Free life insurance.
• Short-term disability.
• Company-wide events.
• A work family you can always rely on.
• Reimbursement program for industry schooling.
• Employee housing discount.
• Recognized as one of the Best Places to Work by multiple organizations.
• Associate referral bonus.
• Paid maternal and paternal leave.
• Ongoing training and professional development.
• Internal growth and advancement opportunities.

Salary: $18/hour