Jobs in the United States

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Added 2 mins ago
IT Cloud Engineer, Engineering Platform Automation
Mayo Clinic
Rochester, MN · Rochester
The engineer will lead the development and continuous evolution of cloud governance automation, engineering request management, ServiceNow Employee Center Pro, EmployeeWorks, knowledge…
Added 2 mins ago
ML
MLL Instructional Assistant
Matchbook Learning
Indianapolis, IN
- $45,000 USD / year
Participate in MLL team meetings, data reviews, and professional development. Support schoolwide routines, supervision, and restorative practices. Maintain accurate records and strict FERPA…
Added 5 mins ago
Senior Ops Manager II
Ryder Truck Rental, Inc. (Employer-Payroll)
United States
…Maintenance Operations policies and procedures. This may also be a development position for Maintenance Manager or Manager of Quality Assurance…
Added 5 mins ago
Operations Supervisor - 2nd Shift 1pm - 9pm
Ryder Truck Rental, Inc. (Employer-Payroll)
United States
…Maintenance Operations policies and procedures. This may also be a development position to prepare incumbents for the Operations Manager…
Added 6 mins ago
IT Cloud Engineer, Engineering Platform Automation
Mayo US
Rochester, MN
The engineer will lead the development and continuous evolution of cloud governance automation, engineering request management, ServiceNow Employee Center Pro, EmployeeWorks, knowledge…
Added 12 mins ago
DC
Temp-Full Time Faculty, Health Occupations AY Spring 2027
Dallas College
United States
- Full-time
Associate degree or higher with three years in a healthcare profession and current professional healthcare credential.
Added 14 mins ago
EI
Physical Security Design Manager
EXANTE360 INC
Remote, United States
- $110,000 to $154,000 USD / year
The Physical Security Design Manager (Mission Critical Data Center Security Design) supports multiple fast-paced, mission critical projects and is responsible for managing all aspects of…
Added 15 mins ago
Senior Creative Director, Cencora University
Cencora
Remote, United States
We are reimagining learning and development in this new era of work. With AI and emerging technology top of mind, we are approaching this work at Cencora University with a commitment to…
Added 15 mins ago
BM
Registered Nurse ( RN ) - Neonatal Intensive Care Unit ( NICU ) - Bronson Methodist Hospital - Part-time (48hrs/pp) 12D
Bronson Methodist Hospital
United States
- Part-time
Ability to read, interpret, and analyze data from various computer systems and equipment in order to set an appropriate plan of action
Added 19 mins ago
Administrative Specialist - Community Tree Canopy Preservation
City of Charlotte
United States
This administrative position directly supports the business function of the Planning, Design and Development Department’s (PDD) Community Tree Canopy Preservation Division (CTCP). This…
Added 20 mins ago
PC
PARAPRO ESE AGES 6-21
Putnam County School District
Palatka, FL
- $15 to $18 USD / hour
(6) Assist in the educational and social development of students under the direction and guidance of the
Added 22 mins ago
UW
Associate Director, Housing Stability
United Way of King County
Seattle, WA
- $94,775 to $100,350 USD / year
The Associate Director of Housing Stability leads United Way of King County’s housing stability portfolio, setting strategic direction and ensuring coordinated, equitable, and financially…
Added 25 mins ago
RN - Neurosurgery Physician
University of Arkansas for Medical Sciences
Remote, United States
Graduate of an accredited Nursing Program with an Associate's Degree, Nursing Diploma, Bachelor's in Nursing, or Master's in Nursing
Added 25 mins ago
A
Career Coordinator (25 hours per week)
ACCS
Huntsville, AL
- $14.15 to $16.9 USD / hour
The Career Coordinator will provide support to the activities in the Career Center.
Added 27 mins ago
LH
Warehouse Associate
Legends Hospitality, LLC
United States
- $20.58 to $22.87 USD / hour
…a global reach, offering end-to-end solutions – from venue development, venue management, and event booking to revenue strategy and…
Added 27 mins ago
Postdoctoral Associate – Instrumentation and Photonic Workflow Validation
Virginia Tech
Blacksburg, VA
The position focuses on research instrumentation development, quantitative method validation, and integration of experimental data into reproducible PCL workflows. Routine preventive…
Added 27 mins ago
Postdoctoral Associate – Instrumentation and Sensing/Bioelectronics Workflow Validation
Virginia Tech
Blacksburg, VA
The Bradley Department of Electrical and Computer Engineering at Virginia Tech seeks a Postdoctoral Associate to conduct mentored research on the development and experimental validation of…
Added 27 mins ago
Pricing Strategy & Insights Manager
H&R Block
Remote, United States
Partner with Data Science, Customer Center of Excellence, and Marketing to design and execute pricing research and in-market tests focused on willingness to pay, price sensitivity, and…
Added 27 mins ago
LO
Merchandise Associate - One World Observatory
Legends OWO, LLC
United States
- $20 USD / hour
Legends Global provides end-to-end solutions that span venue development, event booking, global partnerships, hospitality, merchandise, and attractions. With a presence in more than 350…
Added 29 mins ago
Assistant Manager, Orlando
Join
Orlando, FL
…including building sales, identifying opportunities, and client development via CRM and service initiatives, coaching and counseling of…
Added 30 mins ago
Operations Specialist - Driving
AdaptHealth, LLC
Hutto, TX
Commitment to Our People – Support, Development, and Advancement Opportunities
Added 30 mins ago
KK
Senior Manufacturing Operator
Kyowa Kirin North America
Sanford, NC
- $33 to $45 USD / hour
…treatments currently exist, working from drug discovery to product development and commercialization. In North America, we are headquartered in Princeton, NJ, with offices in California,…
Added 34 mins ago
Project Manager, Sponsorships & Experiential
Humana Inc.
Remote, United States
…across the broader team as it matures into an enterprise-wide Center of Excellence. Work assignments will involve moderately complex to complex issues where the analysis of situations or…
Added 34 mins ago
Associate Design Strategist
Trustees of University of Pennsylvania
United States
In addition to the above, the Associate Design Strategist (Project Manager B level) will plan and conduct research activities to advance project objectives independently. They will have…
Added 35 mins ago
DS
Call Center Supervisor
Dasher Services, Inc
Harrisburg, PA
- $55,000 to $60,000 USD / year
We're looking for an experienced, people-focused Call Center Supervisor to lead a team of dedicated call center agents who support important services, including Data Incidents support the…

Dasher Services, Inc

Call Center Supervisor

Harrisburg, PA, United States

$55,000 to $60,000 USD / year

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Job details

Pay: $55,000 to $60,000 USD / year
Posting language: English
Posted: Nov 6, 2026

Original job description

Lead a Team That Makes a Difference Every Day

At Dasher, our mission is simple, Helping people live happy, healthy lives.

We're looking for an experienced, people-focused Call Center Supervisor to lead a team of dedicated call center agents who support important services, including Data Incidents support the Safety and Emissions Program, and various call center engagements as directed.

This is more than a traditional call center role. We're seeking someone who can coach, develop, and motivate a team while creating an environment where employees feel supported, valued, and empowered to do their best work. You'll serve as a leader, mentor, problem-solver, and client liaison while helping ensure exceptional service and operational excellence.

Why Join Dasher?

At Dasher, our culture isn't just something we talk about. It's how we work.

Our core values are:

Positive
Customer focused
Caring and respectful
Accountable
Able to learn
Team player

Our leaders play a critical role in bringing these values to life every day. As a Call Center Supervisor, you'll directly influence both the employee experience and the customer experience.

What You'll Do

Lead and Develop Your Team
Supervise and support Call Center Agents in their daily work
Hire, train, coach, and develop team members
Create a positive and engaging work environment
Encourage and model The Dasher Way values in daily interactions
Oversee daily call center operations and workflow management
Ensure staff are meeting performance expectations and client requirements
Assist with problem resolution and escalation management
Review reports and work products for accuracy, quality, completeness, and follow-through
Manage internal and client-required reporting
Serve as a day-to-day liaison for client relationships
Provide regular reporting and updates to leadership
Collaborate across departments to identify opportunities for process improvement
Participate in ongoing learning and professional development opportunities
Identify opportunities to improve quality, efficiency, and employee engagement
Assist with calls as needed

What We're Looking For

Required Qualifications

Associate's or Bachelor's degree in a related field or equivalent combination of education and experience
Minimum of two years of related professional experience
Supervisory or leadership experience
Strong verbal and written communication skills
Strong analytical, critical thinking, and problem-solving abilities
Strong computer skills, including Microsoft Excel and Word
Experience working with databases and reporting tools
Exceptional interpersonal skills
Ability to build trust and effectively communicate with diverse populations
Strong active listening skills

Preferred Qualifications

Previous call center leadership experience
Experience managing client relationships
Experience developing and delivering employee training

Our Ideal Candidate

The successful candidate will be someone who:

Enjoys coaching and developing others
Leads by example
Builds positive and productive relationships
Communicates clearly and professionally
Thrives in a fast-paced, service-oriented environment
Is comfortable balancing employee support with accountability
Looks for opportunities to improve processes and outcomes
Values collaboration and teamwork
Understands that great customer service starts with great employee support

Work Location

This position is primarily based in our Harrisburg office. Occasional remote work opportunities may be available to support work-life integration; however, this position is expected to operate primarily onsite to support team collaboration, coaching, and leadership.

Minimal travel may be required, including occasional offsite client meetings.

Benefits

Dasher offers a comprehensive benefits package designed to support the health, well-being, and success of our employees. We believe that investing in our people is critical to fulfilling our mission.

Join Our Team

If you're looking for an opportunity to lead a team, make an impact, help people grow, and contribute to meaningful work in a mission-driven organization, we'd love to hear from you.

Apply today and help us continue helping people live happy, healthy lives.

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