Inside Sales Representative

Job Title: Inside Sales Representative – Allison Transmission Specialist Location: Charlotte, NC USA Department: Inside Sales Reports To: Sales Manager Position Type: Full-time

Position Overview We are seeking a highly motivated, team player to join our inside sales team. In this role, you will be the primary point of contact for repair shops seeking heavy-duty drivetrain solutions, with a focus on Allison Transmission products, parts, and remanufactured transmissions.

Core Responsibilities

• Technical Consultation & Sales: Answer inbound calls, emails, and digital inquiries from customers, identifying correct replacement parts or complete Allison transmissions.
• Catalog Navigating: Utilize electronic parts catalogs to accurately look up component configurations.
• Quote Management: Prepare, present, and follow up on customer quotes.
• Account Management & Prospecting: Maintain and grow relationships with existing commercial accounts while executing targeted outbound calls to grow relationships with new customers.

Required Qualifications

• Experience: Minimum 1 year of inside sales, parts counter, or service advisor experience.
• Software Proficiency: Hands-on experience with electronic parts catalogs and Microsoft software. (experience with Allison DOC or vocational OEM software is a plus).
• Communication Skills: Excellent phone etiquette, clear written communication and the ability to work in a fast-paced environment.
• Education: High School Diploma or equivalent; technical trade school certification or Allison factory-certified training.

What We Offer

• Compensation: Competitive salary, based on experience. Plus quarterly bonuses.
• Benefits: Day one comprehensive health, dental, and vision insurance, 401(k) with company match, and paid time off.
• Career Growth: Ongoing factory and technical training certifications to keep you at the forefront of commercial powertrain technology.