EMPLOYEE DEVELOPMENT MANAGER

This job was posted by https://joblink.delaware.gov : For more information, please see: https://joblink.delaware.gov/jobs/1565949

Pay, Benefits, & Work Schedule

Pay Grade: _18_ Pay Range: \$64,057 - \$80,071 (Minimum to Maximum)\ District: Wilmington\ Department: Human Resources\ Section: Employee Development\ Classification: FT\ Scheduled Hours: 8:00 am - 4:30pm Scheduled Days: Monday - Friday

***JOB SUMMARY:***The Employee Development Manager is responsible for the overall administration and managementoftheorganizational,professionalandworkforcedevelopmentprogramsfortheDelawareTransit Corporation. The position is responsible for the complete oversight of employee development programs including bus operator training, performance management, succession planning and the review, development and tracking of the corporations policies and training programs.

ESSENTIALFUNCTIONS:

PositionSpecific:

• DevelopandimplementthecomprehensiveWorkforceDevelopmentProgram whichinvolvesresearch, developmentandimplementationofeffectiveemployeetrainingandemployeedevelopmentinitiatives via static classroom and E Learning platforms
• Administer and manage the bus operation training programs, new employee orientation, employee training programs and other training programs as identified through training needs assessments
• Managethecorporationsinternshipandsummerhireprograms
• Responsibleformaintaining,reviewingandassuringappropriateimplementationofallcorporate policies
• Assessorganizationalneedstodesignandimplementdevelopmentprograms,tools,processesand policies to facilitate improved organizational performance
• Maintainknowledgeofemergingtrendsinindividualandorganizationallearning,performance improvement and organizational development

TechnicalSkills:

• Developandfacilitateworkforcedevelopmenttrainingasdeterminedbytrainingneedsassessments, business needs and corporate goals
• Direct,developandimplementclassroomande-learningtraininginitiatives
• Performandanalyzetrainingneedsassessmentstodeterminecorporatetrainingneeds
• Determineappropriatenessofdevelopinginhousetrainingand/oracquiringoutsourcedvendor solutions to optimize allocated resources to meet training needs
• ManageandmaintaintheRuralTransitAssistanceProgram(RTAP)program,includingbudget management
• Evaluateeffectivenessofprograms,curricula,trainingresources,materials,andvisualaidsandmodify to meet identified problems/needs, state/federal requirements, and corporate goals/objectives. Deliver high quality instructor led training

Collaboration:

• Collaboratewiththeexecutiveleadershipteamtodevelopandimplementstrategicplansandto advance innovative and efficient solutions for the corporation
• Developandmaintaineffectiveworkingrelationshipswithexternalstakeholdersthatmayinclude representativesfromtheDelDOT,regulatoryrepresentativesandtrainingandotherservicecontractors
• Facilitateand serveon avarietyof committeesas assigned

Management:

• Managealllevelsoftheemployeedevelopmentfunctionsdirectlyandthroughsupport staff
• Develop,implementandmanageperformancestandardsthatpromoteahighlevelofcustomerservice and are aligned with the goals of the corporation
• Utilizeperformancemetricstoevaluateandrefinebusinessprocessesisrequired.
• Fosteradiverseandinclusiveworkplace environment

Policies:

• Maintain, review and develop corporate policies and provide policy and technical guidance, direction and information to management and staff

Compliance:

• Ensureadherencetoallcorporatepolicies,stateandfederalregulationsthatareapplicabletothe assigned functional areas of responsibility

PerformsotherdutiesasrequestedbySenior Management

***QUALIFICATIONS:***TheEmployeeDevelopmentManagerrequiresaworkingknowledgeofthedynamicsofboth transit and soft skills instruct on in the classroom environment and e-learning platforms. Ability to develop trainingmaterials,facilitationguides,participantmaterial,visualaidsandsupplementalmaterialtocompliment training objectives is required. This position draws on well-developed skills in developing and coordinating trainingprogramsandrelatedinformationsystemstomeettheoverallgoalsandobjectivesoftheorganization. The Employee Development Manager must have knowledge of organizational development techniques and humanresourcesfunctionsandaworkingknowledgeoftheFederalTransitAdministration(FTA)andAmericans with Disabilities Act (ADA) specific to transit operation is preferred. The ability to manage the application of current and evolving information technology to the workload is also required.

***SKILLS AND ABILITIES:***Demonstrate strong motivational, time management, problem-solving and organizationalskills.Abilitytosetprioritiesandpresentandspeakpublicly.