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Added 1 min ago
AI Principal Technical Program Manager
JPMC page
New York, NY · NY
As a Principal Technical Program Manager at JPMorganChase in Corporate- AI/ML Data Platforms team, you will lead complex, multi-functional technology projects and programs that will impact…
Added 22 mins ago
Associate Medical Director, Behavioral Health
Dane Street, LLC
Remote, United States
We are seeking a Behavioral Health Associate Medical Director to provide part-time clinical leadership and subject matter expertise in support of the Group Health utilization review…
Added 24 mins ago
IME Washington Operations Manager
Dane Street, LLC
Remote, United States
Other duties & special projects, as assigned and based on business needs.
Added 24 mins ago
IME Washington Operations Manager
Dane Street, LLC
Remote, United States
Other duties & special projects, as assigned and based on business needs.
Added 24 mins ago
IME Washington Operations Manager
Dane Street, LLC
Remote, United States
Other duties & special projects, as assigned and based on business needs.
Added 53 mins ago
PO
Sales Floor Supervisor - Stones River Town Ct
Penney OpCo LLC
Murfreesboro, TN
- $20 to $25 USD / hour
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Added 53 mins ago
PO
Sales Floor Supervisor - Pecanland Mall
Penney OpCo LLC
Monroe, LA
- $19.5 to $24.38 USD / hour
…leading and engaging associates. Responsible for the Specialty associate training and care/protection plans. Manages the SET processes by planned floor moves and graphics as well as…
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CL
Capital Project Coordinator
CYM Living LLC
Chicago, IL
- $80,000 to $85,000 USD / year
The Capex Associate will oversee and manage capital expenditure projects across our Chicago portfolio. This role plays a key part in maintaining and enhancing the quality of our properties…
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Associate, Healthcare Compensation Valuation - Valuation Advisory
Stout Risius Ross, LLC
Denver, CO
- $74,000 to $135,000 USD / year
As an Associate in Stout’s healthcare-focused practice, you will support the delivery of compensation valuation analyses and advisory services for healthcare organizations nationwide. You…
Added 2 hours ago
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Part Time - Fulfillment Associate - Flexible
Lowes
Sunnyvale, CA
- $19.5 to $20.55 USD / hour
- Part-time
Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
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Associate Director, PV Operations, PV Center of Excellence
Moderna Services, Inc.
Princeton, NJ
Moderna is seeking an Associate Director, PV Operations, PV Center of Excellence, responsible for supporting Moderna's Pharmacovigilance Quality Management System through oversight of…
Added 2 hours ago
Senior Manager, HR Technology and People Operations
Versant Health
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We are seeking a Senior Manager, HR Technology & People Operations to provide strategic and operational leadership across our HR technology ecosystem and key People Operations functions.
Added 2 hours ago
Junior Buyer
Augusta Richmond County
Augusta, GA
Education: Preferred Bachelor’s, or MBA degree in business administration, accounting, finance, or a related field. Associate degree or equivalent, certifications and/or combination of…
Added 3 hours ago
BIM Manager
Crawford Architects, LLC
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…responsible for providing our experienced team with technological leadership on a wide range of projects. BIM/CAD managers are key to keeping the firm coordinated and productive. We are…
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Office Manager
SWE Solutions
Itasca, IL
…and operational functions of the company to ensure efficient business operations and organizational effectiveness. This role serves as a key support resource for leadership, project…
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Customer Contact Supervisor (PGA: Tuesday - Saturday, 8:00 a.m. - 4:30 p.m.)
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Erlanger, KY
· Associate’s or Bachelor’s degree in Logistics, Supply Chain, Business, or related field (preferred)
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Portfolio Management Lead – Population Health
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Program Delivery Lead, Benefit Enablement & Execution
Humana Inc.
United States
…establish practical delivery disciplines, maintain governance and program documentation, improve processes and tools, and provide timely training as requirements change. Through research,…
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Financial Analytics Lead
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United States
…models used to project risk-score-driven revenue and evaluate program performance. The role requires translating evolving business requirements, methodologies, and data into scalable…
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(USA) Inbound Coach (Non-Complex) - WM
Walmart Inc.
UT
- $65,000 to $100,000 USD / year
Provides supervision and development opportunities for hourly associates by hiring training and mentoring of associates assigning duties setting clear expectations providing associate…
Added 4 hours ago
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Part-Time Store Associate
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- Part-time
As a Store Associate, you bring the Vera Bradley brand to life! You are the face of the brand and proud of it. You work with store leadership to achieve sales goals, always striving to…
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Senior Engineering Technologist
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Provide technical leadership over complex, major design, development, and research projects
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Senior Corporate Security Field Investigator
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…collaborates closely with branch associates, bank management, senior leadership, Human Resources, law enforcement agencies, and other key stakeholders to detect, investigate, and mitigate…
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Full Time Assistant Manager
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Lynnwood, WA
- $22 USD / hour
- Full-time
…platform, and resources to inspire and bring about positive development. Our program PacCares supports and partners with organizations that align with our internal and external initiatives…
Added 4 hours ago
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Senior Emergency Management Coordinator
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…Cambridge, MA client location. This role partners with security leadership and business stakeholders to strengthen organizational preparedness and response capabilities. The Emergency…

Dane Street, LLC

IME Washington Operations Manager

Remote, United States

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Job details

Posting language: English
Posted: Oct 8, 2026

Original job description

JOB SUMMARY

The Washington Operations Manager oversees daily center operations to drive overall profitability, team efficiency, and sustained referral growth. By setting performance expectations and delivering actionable management reporting, this role directly strengthens operational consistency and service accuracy across the region. Ultimately, it protects Dane Street’s financial health while fostering a collaborative, results-driven workplace environment that ensures high client satisfaction.

Mission, Culture & Values At Dane Street, we believe exceptional employee experiences create exceptional client experiences. Our culture is built on collaboration, continuous improvement, accountability, and care.

We care for our customers, we care for our employees, and we care for one another. Every team member plays an important role in creating an environment where people feel respected, supported, empowered to grow, and inspired to do meaningful work.

What You'll Do Driving Revenue Growth

The Operations Manager drives revenue growth by delivering excellent Customer service.
This includes meeting scheduling best practices and turnaround time requirements.
Ensuring the timely delivery of high quality reports.
Managing client inquiries in a timely manner.

Optimizing Physician cost

Ensuring that client invoices adhere to the agreed upon fee schedule.
Overseeing the proper selection of physicians.
Specifically ensuring that the team selects the most appropriate physician based on the claimant’s location, the required specialty, and the most appropriately priced physician based on the client’s fee schedule.
Building relationships with key physicians to ensure panel retention.

Manage Staff Performance and capacity

Monitor key performance metrics of individual Customer Service Representatives (CSR) and Quality Assurance (QA) Specialists.
Ensure the team meets or exceeds 85% of output goals for scheduling and Quality Assurance targets.
Responsible for hiring new staff members based on increased referral volume and/or the addition of new clients.
Conducts performance evaluations that are timely and constructive.
Handles discipline and termination of employees as needed and in accordance with company policy.

Client Interaction

The Operations Manager may be requested to join the Sales staff for client visits on an as needed basis.

On-Site Clinics

Dane Street operates several clinics throughout Washington State for both L&I and self-insured customers.
This position is responsible for oversight and management of all on-site clinics, ensuring appropriate staffing, schedules, and clinic requirements are being met.
Making strategic decisions regarding expansion to new sites and/or changing locations to increase clinic availability.

Other duties & special projects, as assigned and based on business needs.

What Makes This Role Successful:

Success in this role is defined by executing the IME rules and regulations for Washington workers’ compensation, maintaining exceptional levels of service and quality, relationship building with both the requestors and physicians, growing Dane Streets referral numbers and overall footprint in Washington.

What Your First 90 Days May Look Like:

First 30 days will be learning the people, process and technology that goes into daily workflow and assuring the appropriate foundation to lead the team
First 31-60 days is to evaluate and engage with the people and process and start to develop next steps into the strategy that will continue with the current strengths and make adjustments where there are opportunities
First 61-90 days will begin to implement new processes and changes to the program and take charge as a leader over the team and the performance of the Washington operation.

EDUCATION/CREDENTIALS:

An Associate’s Degree or Bachelor’s Degree is preferred.

JOB LOCATION:

Must reside in Washington State, preferably in the Seattle–Tacoma–Bellevue metro area. This position will be primarily work-from-home, with the requirement to visit the on-site clinics on a routine basis and as needed to manage the operations.

Must Haves:

Business experience in a healthcare and/or insurance setting is preferred.
Business experience in a Worker’s Compensation and/or Auto insurance setting is preferred.
Experience and thorough understanding of the Washington L&I claims process.

Preferred Qualifications:

Present exceptional communication skills with a clear understanding of company business lines. The ability to apply critical thinking, manage time efficiently and meet specific deadlines. Computer literacy and typing skills are essential.

WORKING CONDITIONS/PHYSICAL DEMANDS:

Any lifting, bending, traveling, etc. required to do the job duties listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. Examples:

Prolonged periods sitting or remaining stationary at a desk and working on a computer.
Constant operation of a computer, keyboard, mouse, and other digital productivity tools.
Close visual acuity required to view computer screens, analyze data, and read extensive digital documentation.
Frequent communication with team members, leadership, and external partners via email, chat, phone, and video conferencing platforms.
Occasional moving or positioning of office equipment or files weighing up to 10–15 pounds.

Why Join Dane Street?

Collaborative remote culture
Professional growth opportunities
Meaningful work supporting the healthcare industry
Comprehensive benefits
Great Place to Work Certified since 2021
Commitment to employee development

WORK FROM HOME TECHNICAL REQUIREMENTS:

Supply and support their own internet services. Maintaining an uninterrupted internet connection is a requirement of all work from home position.

Equal Opportunity Statement:

At Dane Street, caring for people is at the heart of what we do. We are committed to creating an inclusive workplace where every employee feels respected, valued, and empowered to contribute. We provide equal employment opportunities to all applicants and employees and make employment decisions based on qualifications, merit, business needs, and without regard to race, color, religion, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law.

This job description is subject to change at any time.

We offer generous Paid Time Off, excellent benefits package and a competitive salary. If you want to work in an exciting, fast-paced environment where you can provide meaningful contributions, then we encourage you to apply.

ABOUT DANE STREET:

A fast-paced, Inc. 500 Company with a high-performance culture, is seeking insightful, astute forward-thinking professionals. We process over 200,000 insurance claims annually for leading national and regional Workers’ Compensation, Disability, Auto and Group Health Carriers, Third-Party Administrators, Managed Care Organizations, Employers and Pharmacy Benefit Managers. We provide customized Independent Medical Exam and Peer Review programs that assist our clients in reaching the appropriate medical determination as part of the claims management process. Join our team at Dane Street and enjoy a comprehensive benefits package designed to support your well-being and peace of mind. We offer a range of benefits including medical, dental, and vision coverage for you and your family. Additionally, we offer voluntary life insurance options for you, your spouse, and your children. We also offer other voluntary benefits which include hospital indemnity, critical illness, accident indemnity, and pet insurance plans. Employees receive basic life insurance, short-term disability, and long-term disability coverage at no cost. Our generous paid time off policy ensures you have time to relax and recharge, while our 401k plan with a company match helps you plan for your future. Apple equipment and a media stipend are provided for remote workspace.

ABOUT DANE STREET:

A fast-paced, Inc. 500 Company with a high-performance culture, is seeking insightful forward-thinking professionals. We process over 200,000 insurance claims annually for leading national and regional Workers’ Compensation, Disability, Auto, and Group Health Carriers, Third-Party Administrators, Managed Care Organizations, Employers, and Pharmacy Benefit Managers. We provide customized Independent Medical Exams and Peer Review programs that assist our clients in reaching the appropriate medical determination as part of the claims management process.

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