Data Technician (226 Days) Revised
- TX, United States
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Job details
- Posting language
- English
- Posted
Original job description
- Assist in creating user guides related to district adopted case management system and any related departmental support systems
- Assist in testing of the latest version of the case management system software
- Assist as needed with tasks related to user training (e.g. maintenance of trainee lists, maintenance of the training schedule, preparation of materials, and notifications/communication with individual trainees)
- Accurately enter data related to new users, user title changes, and other personnel-related services required for case management system access or the student file
- Assist district staff by providing software functional support and inquiry resolutions
- Assist department staff in identifying software problems as they relate to the case management system experienced by the user group
- Perform data entry to maintain the department's database for accurate compilation of support data for reporting purposes
- Research and submit student identification of users’ discrepancies for corrections to the Student Information System
- Maintain current user e-mail list for various user communications
- Perform all other tasks and duties as assigned
- High School Diploma or USA equivalency
- Prefer two years of data entry experience in an organization specializing in customer support; data entry experience in a field of technology
- Demonstrated task-oriented self-starter with the ability to perform with a high degree of accuracy
- Demonstrated ability to learn the basic technical aspects of microcomputer usage, networking, and data communications
- Demonstrated ability to communicate in a concise, professional manner, both orally and in writing
- Demonstrated proficiency in the use of e-mail, Windows, and Microsoft products such as Word, Excel and TEAMS
- Demonstrated ability to interact effectively with all levels of district personnel
More about this job
Skills
- Case management
- Communication skills
- Data entry
- Reporting
- Research
- Customer service
- Microsoft Windows
- Microsoft Word
- Microsoft Excel